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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,272,172,679,282,700 | negative | 1 | Cancelled Flight | 0.6556 | American | null | mmanny | null | 0 | @AmericanAir You Cancelled Flight my flight and there’s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta | null | 2015-02-24 09:20:55 -0800 | NYC | Eastern Time (US & Canada) |
570,272,018,840,428,540 | neutral | 1 | null | null | American | null | pokecrastinator | null | 0 | @AmericanAir I thought all those planes were retired? #MD80 | null | 2015-02-24 09:20:19 -0800 | United States | Mountain Time (US & Canada) |
570,271,904,508,092,400 | positive | 1 | null | null | American | null | superyan | null | 0 | Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome. | null | 2015-02-24 09:19:51 -0800 | null | null |
570,271,896,887,017,500 | positive | 0.3519 | null | 0 | American | null | MeeestarCoke | null | 0 | @AmericanAir thanks for the info Is there a number I can call to speak to a person? It's going to take an hour to type it out | null | 2015-02-24 09:19:50 -0800 | BK | null |
570,271,574,462,369,800 | neutral | 0.627 | null | null | American | null | pilot991 | null | 0 | @AmericanAir we are off to Kax premium. Hoping this flight is better food, TV now I know how to work it and service. Tnx | null | 2015-02-24 09:18:33 -0800 | new england | Central Time (US & Canada) |
570,271,479,616,573,440 | positive | 0.663 | null | null | American | null | PappasitosTXMEX | null | 0 | @AmericanAir @beantownmatty Sounds like a date! | null | 2015-02-24 09:18:10 -0800 | null | Central Time (US & Canada) |
570,271,383,005,085,700 | negative | 1 | Flight Attendant Complaints | 0.3596 | American | null | BartonDVM | null | 0 | @AmericanAir I'm frustrated by all of the @USAirways attitude toward #ExecPlat members. #thenewamerican | null | 2015-02-24 09:17:47 -0800 | Arkansas | Central Time (US & Canada) |
570,270,777,121,103,900 | negative | 1 | Customer Service Issue | 1 | American | null | andrearamy | null | 0 | @AmericanAir another day another grievance with this airline. No customer service | null | 2015-02-24 09:15:23 -0800 | LBK | null |
570,270,776,370,311,200 | negative | 1 | Cancelled Flight | 0.6353 | American | null | BartonDVM | null | 0 | @AmericanAir You've misunderstood. @USAirways WOULD NOT do a same day flight change for me. The gate agent said, "NO." | null | 2015-02-24 09:15:22 -0800 | Arkansas | Central Time (US & Canada) |
570,270,651,996,463,100 | neutral | 1 | null | null | American | null | krisdelcampo | null | 0 | @AmericanAir Flight 35. I'm on my way. | null | 2015-02-24 09:14:53 -0800 | Las Vegas, NV | Eastern Time (US & Canada) |
570,270,444,646,850,560 | negative | 1 | Customer Service Issue | 1 | American | null | corinnec | null | 0 | @AmericanAir car accident on my way to the airport. Missed flight from rno to dca. Trying to resched but your line has 2 hr wait | null | 2015-02-24 09:14:03 -0800 | Washington, DC | Alaska |
570,270,435,478,122,500 | neutral | 0.6266 | null | null | American | null | beckyw618 | null | 0 | @AmericanAir Thanks so much! | null | 2015-02-24 09:14:01 -0800 | null | null |
570,270,039,737,274,400 | positive | 0.6629 | null | null | American | null | marypoppings | null | 0 | “@AmericanAir: We hope you enjoy the #WinterWeather and brought your warm coat and gloves, Maria!” Yup! New beanie http://t.co/AnEqXZR4bp | null | 2015-02-24 09:12:27 -0800 | New York/Nicaragua/Miami Beach | Eastern Time (US & Canada) |
570,269,774,594,224,100 | negative | 0.6932 | Cancelled Flight | 0.6932 | American | null | rqualls | null | 0 | @AmericanAir @lpalumbo what weather sun is out | null | 2015-02-24 09:11:24 -0800 | null | null |
570,269,633,778,855,940 | negative | 1 | Flight Attendant Complaints | 0.6911 | American | null | rqualls | null | 0 | @AmericanAir so you fail again flight to rdu sitting waiting on flight attendants. your logistics are not good | null | 2015-02-24 09:10:50 -0800 | null | null |
570,269,280,748,441,600 | negative | 0.6598 | Customer Service Issue | 0.6598 | American | null | nataliewsj | null | 0 | @AmericanAir any idea on what the wait time is for refunds from @USAirways? I was told a few days over the phone - but it's well past that. | null | 2015-02-24 09:09:26 -0800 | Washington, DC | Pacific Time (US & Canada) |
570,268,875,872,473,100 | positive | 0.6907 | null | 0 | American | null | SuperGlueMom | null | 0 | @AmericanAir I was happy to purchase the upgrade. If only it was avail on my next flight. | null | 2015-02-24 09:07:49 -0800 | Southern Suburbia | Eastern Time (US & Canada) |
570,268,646,544,511,000 | negative | 1 | Flight Attendant Complaints | 0.3475 | American | null | weezerandburnie | null | 0 | @AmericanAir It is now going to be reported to the police due to the sexual assult sad that you didn't care | null | 2015-02-24 09:06:55 -0800 | Belle MO | null |
570,268,420,140,245,000 | negative | 0.6712 | Customer Service Issue | 0.6712 | American | null | farfalla818 | null | 0 | @AmericanAir 4th flight rebooked to is NOT Cancelled Flighted! Woo-hoo. Going to make it to @LaGuardiaAir | null | 2015-02-24 09:06:01 -0800 | Plano, Texas | null |
570,268,326,250,745,860 | neutral | 0.6304 | null | 0 | American | null | hooton | null | 0 | @AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me? | null | 2015-02-24 09:05:38 -0800 | Little Rock, AR | Central Time (US & Canada) |
570,267,902,726,803,460 | negative | 0.6515 | Customer Service Issue | 0.3337 | American | null | Flora_Lola_NYC | null | 0 | @AmericanAir The issue is the lack of consideration of an announcement made so Late Flight when the gate agent had been there for over an hour. | null | 2015-02-24 09:03:57 -0800 | null | Eastern Time (US & Canada) |
570,267,608,773,054,460 | negative | 1 | Cancelled Flight | 1 | American | null | susqhb | null | 0 | @AmericanAir I understand. But why is this the only flight of the day not going out? Twice?! I'm now out of extra meds and diapers for baby. | null | 2015-02-24 09:02:47 -0800 | Dallas via NYC via the OC | Central Time (US & Canada) |
570,267,592,478,191,600 | neutral | 0.6809 | null | 0 | American | null | pbpinftworth | null | 0 | @americanair I sure do. I'm running version 3.10.0 | null | 2015-02-24 09:02:43 -0800 | DFW, TX | Central Time (US & Canada) |
570,267,562,623,152,100 | negative | 1 | Flight Attendant Complaints | 1 | American | null | alinaxkristin | null | 0 | @AmericanAir you could train your flight attendants to have some manners and decency | null | 2015-02-24 09:02:36 -0800 | Miami | Quito |
570,264,948,548,313,100 | positive | 1 | null | null | American | positive | Runts54 | null | 0 | @AmericanAir @dfwairport you 2 together are the best part of flying! | null | 2015-02-24 08:52:13 -0800 | Euless, Texas | null |
570,139,793,608,175,600 | negative | 1 | Cancelled Flight | 0.7918 | American | negative | Pride_MMA | Late Flight
Cancelled Flight | 0 | @AmericanAir over the last year 50% of my flights have been delayed or Cancelled Flightled. I'm done with you. | null | 2015-02-24 00:34:54 -0800 | Edmond, Oklahoma | Central Time (US & Canada) |
569,944,281,512,685,600 | negative | 1 | Customer Service Issue | 0.9241 | American | negative | AyDiosMio | Customer Service Issue | 0 | @AmericanAir FYI...call stilling getting dropped. After an hour of continuous dialing. Attempted to Cancelled Flight online but not able to. HELP!!! | [34.0213466, -118.45229268] | 2015-02-23 11:38:00 -0800 | null | Pacific Time (US & Canada) |
569,842,758,967,386,100 | negative | 1 | Customer Service Issue | 0.9303 | American | negative | flemmingerin | Customer Service Issue | 0 | @AmericanAir how can I get you guys to respond to my tweets and DM??? Really sad feeling to be ignored. | null | 2015-02-23 04:54:35 -0800 | San Diego | null |
569,699,455,919,726,600 | negative | 1 | Customer Service Issue | 1 | American | negative | JanssenMA | Customer Service Issue | 0 | @AmericanAir @SouljaCoy what is AA going to do to fix their utterly embarrassing customer service? You won't even answer the dang phone! | null | 2015-02-22 19:25:09 -0800 | null | null |
569,680,231,012,773,900 | negative | 1 | Customer Service Issue | 0.962 | American | negative | LBernieMeyer | Customer Service Issue | 0 | @AmericanAir 800 number will not even let you wait for next customer rep. Very frustrating. Can't talk to humans. | null | 2015-02-22 18:08:45 -0800 | null | null |
569,622,568,459,636,740 | negative | 1 | Customer Service Issue | 1 | American | negative | SchrierCar | Customer Service Issue | 0 | @AmericanAir I want to speak to a human being! !! This is not an obscene request! | null | 2015-02-22 14:19:38 -0800 | null | null |
569,621,879,633,391,600 | negative | 1 | Customer Service Issue | 1 | American | negative | salitron78 | Customer Service Issue | 0 | @AmericanAir no response to DM or email yet. customer service? | null | 2015-02-22 14:16:53 -0800 | on @TheJR | Seoul |
569,601,363,799,359,500 | negative | 0.9553 | Flight Attendant Complaints | 0.9553 | American | negative | stevereasnors | Flight Attendant Complaints | 0 | @AmericanAir should reconsider #usairways acquisition. Flight 1843 AA gold flyers insulted by attendant for hanging jacket! | null | 2015-02-22 12:55:22 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,600,137,296,633,860 | positive | 0.9236 | null | 0 | American | positive | douglaskgordon | null | 0 | @AmericanAir Thank you.....you do the same!! | null | 2015-02-22 12:50:30 -0800 | Caribbean, New York and Miami. | Indiana (East) |
569,047,438,880,841,700 | negative | 1 | Lost Luggage | 0.5345 | American | negative | ohmal | Customer Service Issue
Lost Luggage | 0 | @AmericanAir you need to work harder on the disconnect between your intention and the reality your passengers face | null | 2015-02-21 00:14:16 -0800 | null | London |
568,824,537,338,417,150 | negative | 1 | Customer Service Issue | 0.6727 | American | negative | KaiserSnowse | Customer Service Issue | 0 | @AmericanAir - how long does it take to get credit to my AA account? Traveled in Jan & only one leg reported. Asked for credit, no response. | null | 2015-02-20 09:28:32 -0800 | null | Central Time (US & Canada) |
568,551,906,634,797,060 | positive | 0.6242 | null | 0 | American | positive | byunsamuel | null | 0 | @AmericanAir Hopefully you ll see bad ones as opportunity to get better and not dwell in it... and the good ones as encouragement words! | null | 2015-02-19 15:25:12 -0800 | Sunnyside, NY | Eastern Time (US & Canada) |
568,265,091,226,800,100 | negative | 0.924 | Late Flight | 0.4904 | American | negative | beaubertke | Late Flight | 0 | @AmericanAir Okay, I think 1565 has waited long enough for a gate at DFW... | null | 2015-02-18 20:25:30 -0800 | Texas | Central Time (US & Canada) |
570,294,451,261,874,200 | negative | 1 | longlines | 0.4686 | Delta | negative | DetroitRonin | Customer Service Issue | 0 | @DeltaAssist now at 57 minutes waiting on Silver Elite line for someone to pick up! Help! | null | 2015-02-24 10:49:27 -0800 | Thataway | Eastern Time (US & Canada) |
568,757,671,819,661,300 | negative | 0.7991 | Can't Tell | 0.6423 | Delta | negative | ConnieBowman4 | Customer Service Issue
Can't Tell | 0 | @DeltaAssist what I have to say is more than 140 characters! Plus you don't follow me | null | 2015-02-20 05:02:50 -0800 | null | null |
570,308,309,682,675,700 | negative | 1 | Customer Service Issue | 1 | American | null | SweeLoTmac | null | 0 | @AmericanAir why would I even consider continuing your point program when I received no perks or continued bad customer service? #senseless | null | 2015-02-24 11:44:31 -0800 | null | Quito |
570,308,064,185,880,600 | neutral | 0.6755 | null | 0 | American | null | LancasterPattie | null | 0 | @AmericanAir we've already made other arrangements ourselves. | null | 2015-02-24 11:43:32 -0800 | null | null |
570,307,949,614,256,100 | negative | 1 | Can't Tell | 1 | American | null | ELLLORRAC | null | 0 | @AmericanAir thanks for getting back to me. But I will find other airlines in the future. | null | 2015-02-24 11:43:05 -0800 | null | Central Time (US & Canada) |
570,307,948,171,423,740 | negative | 1 | Can't Tell | 0.6758 | American | null | SweeLoTmac | null | 0 | @AmericanAir why would I pay $200 to reactivate my points that are only useful for certain flights that aren't even worth $200? | null | 2015-02-24 11:43:05 -0800 | null | Quito |
570,307,434,113,310,700 | negative | 1 | Late Flight | 1 | American | null | LauraMolito | null | 0 | @AmericanAir stranded for 24 hours in MIA, Patrick casimir has been the ONLY AA staff to apologize for the great inconvenience #unreal | null | 2015-02-24 11:41:02 -0800 | New York, NY | Atlantic Time (Canada) |
570,307,390,752,608,260 | negative | 1 | Flight Booking Problems | 0.7066 | American | null | barbararwill | null | 0 | @AmericanAir no thanks. As I said, being denied miles that expired one week ago was the last drop for me; plan to avoid AA as possible. | null | 2015-02-24 11:40:52 -0800 | Mexico City | null |
570,307,369,328,095,200 | negative | 0.6581 | Late Flight | 0.3444 | American | null | Bossman1908 | null | 0 | @AmericanAir sorry so Late Flight, responded to your DM. | null | 2015-02-24 11:40:47 -0800 | Liverpool | null |
570,307,312,675,651,600 | negative | 0.6369 | Cancelled Flight | 0.6369 | American | null | bharris77 | null | 0 | @AmericanAir Believe me, I understand. Flight #2955. Was originally booked for Sunday. Flight was Cancelled Flighted and rescheduled for today. | null | 2015-02-24 11:40:33 -0800 | Frisco, Texas | Central Time (US & Canada) |
570,306,867,878,072,300 | negative | 1 | Flight Attendant Complaints | 0.6408 | American | null | TheTPVshow | null | 0 | @AmericanAir aa employees were rude and unwilling to help. 10,000 miles is a rotten cherry on top of a dog shit Sunday. #nocareforcustomers | null | 2015-02-24 11:38:47 -0800 | MN | Central Time (US & Canada) |
570,306,715,599,695,900 | negative | 1 | Bad Flight | 1 | American | null | banderson_1978 | null | 0 | @AmericanAir Mold on my flight?!? US3825 #filthyplane #hopeidonotgetsick http://t.co/zIK2UoXGnW | [35.22643463, -80.93879965] | 2015-02-24 11:38:11 -0800 | Albany, NY | null |
570,306,662,575,300,600 | neutral | 1 | null | null | American | null | gjeaviation | null | 0 | @AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr | null | 2015-02-24 11:37:58 -0800 | Worcester, UK | London |
570,306,529,947,193,340 | negative | 1 | Late Flight | 0.3573 | American | null | TheTPVshow | null | 0 | @AmericanAir I slept in the miami airport due to mechanical issues and was given 10,000 bonus miles to try and make it right. #slapintheface | null | 2015-02-24 11:37:27 -0800 | MN | Central Time (US & Canada) |
570,306,423,818,723,300 | neutral | 0.6541 | null | 0 | American | null | sammy575 | null | 0 | @AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx | null | 2015-02-24 11:37:01 -0800 | New York | Eastern Time (US & Canada) |
570,306,260,010,176,500 | negative | 1 | Customer Service Issue | 0.6728 | American | null | HollyKinnamon | null | 0 | @AmericanAir 1hr 46 min. Cost of flight change $788. Was $188 2hrs ago b/f drop call. Cancelled Flighted flight. Asked 4 refund. | null | 2015-02-24 11:36:22 -0800 | Washington, DC | Quito |
570,306,250,442,985,500 | negative | 1 | Customer Service Issue | 0.6673 | American | null | CathiKingWarren | null | 0 | @AmericanAir it's not just frustrating--it was PAID for! how do we get a refund? | null | 2015-02-24 11:36:20 -0800 | San Antonio, Republic of Texas | null |
570,305,365,159,632,900 | neutral | 0.6423 | null | null | American | null | penyu1818 | null | 0 | @AmericanAir DM the locator code, thanks. | null | 2015-02-24 11:32:49 -0800 | null | null |
570,305,264,613,765,100 | positive | 0.6485 | null | null | American | null | jamucsb | null | 0 | @AmericanAir thank you! | null | 2015-02-24 11:32:25 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
570,305,234,838,429,700 | negative | 1 | Customer Service Issue | 0.6546 | American | null | TheOnlyJasonS | null | 1 | @AmericanAir I sure hope you all can fix @USAirways. Good luck, their service sucks. #nexttimeiwillflysouthwest | null | 2015-02-24 11:32:18 -0800 | null | null |
570,305,063,052,283,900 | negative | 1 | Bad Flight | 1 | American | null | drhavoc | null | 0 | @americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX | null | 2015-02-24 11:31:37 -0800 | Tampa Bay | Eastern Time (US & Canada) |
570,305,051,819,941,900 | neutral | 1 | null | null | American | null | Chandrafaythe | null | 0 | @AmericanAir my flight got Cancelled Flightled from GRK to DFW, then to LEX for tomorrow and I need it rebooked. | null | 2015-02-24 11:31:34 -0800 | null | Quito |
570,304,633,048,047,600 | neutral | 0.6424 | null | 0 | American | null | AesaGaming | null | 0 | @AmericanAir Do you have any sort of live chat feature? We're in the UK right now and that call would cost us alot. :( | null | 2015-02-24 11:29:54 -0800 | null | null |
570,304,544,128,815,100 | negative | 1 | Bad Flight | 1 | American | null | ImBillNichols | null | 0 | @AmericanAir your planes made me miss 2 connections in 2 days. Thanks for nothing | null | 2015-02-24 11:29:33 -0800 | null | Quito |
570,303,889,754,488,800 | negative | 1 | Cancelled Flight | 1 | American | null | coquichick | null | 0 | @AmericanAir I purchased Main Cabin XT for f-1571AUS. Flight was Cancelled Flightled and I was rescheduled on 1600 with regular seats. Credit? | null | 2015-02-24 11:26:57 -0800 | Puerto Rico | Atlantic Time (Canada) |
570,303,383,782,989,800 | neutral | 1 | null | null | American | null | trentgillaspie | null | 0 | .@AmericanAir just disappointed with the Flight Booking Problems process and add’l fees to sit together on a more crowded flight. Not impressed so far :-/. | null | 2015-02-24 11:24:57 -0800 | Austin, but often Denver | Mountain Time (US & Canada) |
570,302,358,242,115,600 | positive | 1 | null | null | American | null | JohnMHaaland | null | 0 | @AmericanAir thanks | null | 2015-02-24 11:20:52 -0800 | New York Tri-State | Eastern Time (US & Canada) |
570,302,060,035,498,000 | negative | 1 | Bad Flight | 0.3726 | American | null | PBSamson | null | 0 | @AmericanAir thx for responding. I cant watch 2 mins of this film w/out it cutting in and out 4 prolonged prds of time. beyond frustrating | null | 2015-02-24 11:19:41 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
570,301,929,580,048,400 | neutral | 1 | null | null | American | null | FinEdChat | null | 0 | @AmericanAir I did | null | 2015-02-24 11:19:10 -0800 | Cincinnati, Ohio | Atlantic Time (Canada) |
570,301,488,192,458,750 | negative | 1 | Customer Service Issue | 1 | American | null | skgiffard | null | 0 | .@AmericanAir can you connect me to a person without having to wait 2+ hours on hold? I still haven't been able to resolve the problem. | null | 2015-02-24 11:17:25 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,301,395,141,836,800 | negative | 1 | Late Flight | 1 | American | null | JoBarredaV | null | 1 | @AmericanAir r u serious?? 304min #delay with #AmericanAirlines #AA2444 #ohio - #dallas missed my connecting flight http://t.co/DNMsblzumr | null | 2015-02-24 11:17:02 -0800 | Mexico City | Central Time (US & Canada) |
570,300,915,418,320,900 | negative | 1 | Cancelled Flight | 1 | American | null | LancasterPattie | null | 0 | @AmericanAir You are jumping the gun and Cancelled Flighting flights that could've made it before the snow. Now, more Cancelled Flightlations. It's ridiculous. | null | 2015-02-24 11:15:08 -0800 | null | null |
570,300,355,843,661,800 | neutral | 1 | null | null | American | null | dcathomedad | null | 0 | @AmericanAir I might look into that. My wife travels much more than I do. Could we both use the membership? | null | 2015-02-24 11:12:55 -0800 | DC to STL | null |
570,300,262,302,289,900 | positive | 1 | null | null | American | null | pokecrastinator | null | 0 | @AmericanAir Thank you, you too! | null | 2015-02-24 11:12:32 -0800 | United States | Mountain Time (US & Canada) |
570,300,177,367,633,900 | neutral | 1 | null | null | American | null | Qwhocooks | null | 0 | @AmericanAir What happens when you combine Top Chef & the beauty of San Miguel de Allende. My Late Flightst food blog. http://t.co/7t1rDRCRe6 | null | 2015-02-24 11:12:12 -0800 | Chicago | Eastern Time (US & Canada) |
570,299,824,760,860,700 | positive | 1 | null | null | American | null | COVRTER | null | 0 | @AmericanAir Great, thanks. Followed. | [37.78618135, -122.45742542] | 2015-02-24 11:10:48 -0800 | SF, CA | Central Time (US & Canada) |
570,299,252,141,903,900 | positive | 1 | null | null | American | null | Mtts28 | null | 0 | @AmericanAir This is exactly why ill be flying AA from @Dulles_Airport to Dallas! Only airline I trust! | null | 2015-02-24 11:08:32 -0800 | Virginia | Eastern Time (US & Canada) |
570,298,770,136,674,300 | negative | 1 | Customer Service Issue | 1 | American | null | law_econ | null | 0 | @AmericanAir This doesn't address my issue. I am on hold for 30 min to speak with an agent. | null | 2015-02-24 11:06:37 -0800 | Newport Beach, CA | Central Time (US & Canada) |
570,298,744,723,415,040 | positive | 1 | null | null | American | null | SusieBarre | null | 0 | @AmericanAir got another flight. Thanks you | null | 2015-02-24 11:06:31 -0800 | null | null |
570,298,679,250,305,000 | neutral | 1 | null | null | American | null | chrissieward71 | null | 0 | @AmericanAir u r horrible.went online to Cancelled Flight flight-no button-4that.Called CS &wait time 40 mins&put in my #.800#called&it hungupNOHELP | null | 2015-02-24 11:06:15 -0800 | oklahoma | null |
570,298,644,475,346,940 | negative | 1 | Customer Service Issue | 1 | American | null | denismishin | null | 0 | @AmericanAir submitted a case to AA customer relations two weeks ago, no word ever since! whats the point of even having CR? | null | 2015-02-24 11:06:07 -0800 | Bellevue, WA | Eastern Time (US & Canada) |
570,298,371,140,939,800 | negative | 1 | Late Flight | 1 | American | null | djjohnpayne | null | 0 | @AmericanAir if by near the gate you mean sitting on the plane for almost 2 hours, then yeah. | [0.0, 0.0] | 2015-02-24 11:05:01 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
570,298,285,350,629,400 | neutral | 0.6709 | null | null | American | null | ThisIsKari | null | 0 | @AmericanAir I don't think you should help him at all based on his behavior. The voucher and cot seem like enough lol 😃 | null | 2015-02-24 11:04:41 -0800 | Dallas, TX | Central Time (US & Canada) |
570,298,117,544,906,750 | negative | 1 | Late Flight | 0.659 | American | null | ELLLORRAC | null | 0 | @AmericanAir still waiting for a flight... I should get my money back | null | 2015-02-24 11:04:01 -0800 | null | Central Time (US & Canada) |
570,297,548,726,005,760 | negative | 1 | Cancelled Flight | 0.6575 | American | null | jkordyback | null | 0 | @AmericanAir I Cancelled Flighted my flight. I really don’t need this much trouble. | null | 2015-02-24 11:01:45 -0800 | North Saanich, BC | Pacific Time (US & Canada) |
570,297,479,029,252,100 | negative | 0.6831 | Can't Tell | 0.6831 | American | null | Andrew_Wasila | null | 0 | “@AmericanAir: @Andrew_Wasila We're sorry you were uncomfortable, Andrew. What can we do for you?” SMA | null | 2015-02-24 11:01:29 -0800 | null | Quito |
570,297,414,848,000,000 | neutral | 0.3539 | null | 0 | American | null | penyu1818 | null | 0 | @AmericanAir Hi, can you please ticket my award ticket? The status is "On Request" now. Thanks. | null | 2015-02-24 11:01:13 -0800 | null | null |
570,297,070,998,974,460 | positive | 0.6497 | null | 0 | American | null | rakugojon | null | 0 | @AmericanAir got back eventually! Was a rollercoaster. Once I got to the airport & got to speak to someone things got fixed very quick. | null | 2015-02-24 10:59:51 -0800 | San Francisco | London |
570,296,996,445,204,500 | negative | 1 | Late Flight | 1 | American | null | aaronmsantos | null | 0 | @AmericanAir that's 16+ extra hours of travel time. Missed vacation time and now you guys are messing with my professional life. | null | 2015-02-24 10:59:34 -0800 | Brooklyn, NY and all over. | Quito |
570,296,986,827,694,100 | negative | 1 | Flight Booking Problems | 0.3606 | American | null | lilirr | null | 0 | @AmericanAir Checked in on app since yesterday. Confirmed upgrade & carry on, got to counter & manager upgraded somebody else on my seat! | null | 2015-02-24 10:59:31 -0800 | null | Mountain Time (US & Canada) |
570,296,616,688,750,600 | neutral | 1 | null | null | American | null | AesaGaming | null | 0 | @AmericanAir Trying desperately to get my boyfriend booked on the same US Airways flight as myself for the same price. Can you help? | null | 2015-02-24 10:58:03 -0800 | null | null |
570,296,572,375,900,160 | positive | 1 | null | null | American | null | TheVirtualJosh | null | 0 | @AmericanAir yes yes yes,so glad to be headed home! | null | 2015-02-24 10:57:53 -0800 | null | null |
570,295,981,985,681,400 | negative | 1 | Can't Tell | 0.6569 | American | null | ferraro__rocher | null | 0 | @AmericanAir don't worry. I'll be sending a letter with what I expect from you for compensation. I fly twice a week w/you guys...for now | null | 2015-02-24 10:55:32 -0800 | Plano, TX | Mountain Time (US & Canada) |
570,295,901,555,699,700 | positive | 1 | null | null | American | null | MeeestarCoke | null | 0 | @AmericanAir thanks!! | null | 2015-02-24 10:55:13 -0800 | BK | null |
570,295,745,921,880,060 | positive | 0.6909 | null | null | American | null | THE_amandajean | null | 0 | @AmericanAir thanks keep me updated just hope I make either of my connections to Killeen Tx | null | 2015-02-24 10:54:36 -0800 | the one and only TEXAS!!!! | Mountain Time (US & Canada) |
570,295,576,446,808,060 | negative | 1 | Customer Service Issue | 1 | American | null | HollyKinnamon | null | 0 | @AmericanAir I have been on hold w/customer service line for 68 minutes. This after I was on phone with an agent for 35 min b/f call droped | null | 2015-02-24 10:53:55 -0800 | Washington, DC | Quito |
570,295,174,385,016,800 | negative | 1 | Flight Booking Problems | 0.6982 | American | null | barbararwill | null | 0 | @AmericanAir I tried to book a rwrd and was told I couldnt. Bought tix on USAir (now AA-no choice) didn't bother to + AAdv# with this svc... | null | 2015-02-24 10:52:19 -0800 | Mexico City | null |
570,293,494,444,634,100 | neutral | 0.6705 | null | 0 | American | null | idk_but_youtube | null | 0 | @AmericanAir did you know that suicide is the second leading cause of death among teens 10-24? | null | 2015-02-24 10:45:39 -0800 | 1/1 loner squad | Eastern Time (US & Canada) |
570,292,715,444,965,400 | negative | 0.6551 | Cancelled Flight | 0.3331 | American | null | alicizzle | null | 0 | @AmericanAir narrowly made standby...lots of snags this trip! | null | 2015-02-24 10:42:33 -0800 | MiniApple(s) | null |
570,292,403,309,035,500 | neutral | 1 | null | null | American | null | pbpinftworth | null | 0 | @AmericanAir @pbpinftworth iPhone 6 64GB (not 6 plus) | [32.82813261, -97.25115941] | 2015-02-24 10:41:19 -0800 | DFW, TX | Central Time (US & Canada) |
570,291,431,195,205,600 | negative | 1 | Late Flight | 0.6849 | American | null | JesicaLSantos | null | 0 | @AmericanAir i ordered it as i always do. But on a 9hour flight delayed for 4 hours, it was worse than ever before when you forgot my meal. | null | 2015-02-24 10:37:27 -0800 | NY (Globetrotter.ExBonaerense) | null |
570,291,157,340,704,800 | positive | 1 | null | null | American | null | mpresdenver | null | 0 | @AmericanAir thanks so much! | null | 2015-02-24 10:36:22 -0800 | Denver, Colorado | Mountain Time (US & Canada) |
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