tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
stringlengths
10
28
tweet_created
stringlengths
25
25
tweet_location
stringlengths
1
34
user_timezone
stringlengths
3
27
570,290,552,169,734,140
neutral
0.6808
null
null
American
null
saianel
null
0
@AmericanAir @RobertDwyer AA doesnt charge any fees to change award tickets as long as the origin, destination & award type remains the same
null
2015-02-24 10:33:57 -0800
Texas
Mountain Time (US & Canada)
570,290,337,169,739,800
negative
0.6539
Bad Flight
0.3303
American
null
SusieBarre
null
0
@AmericanAir I need a flight out tonight. Isn't there anything else?
null
2015-02-24 10:33:06 -0800
null
null
570,290,334,158,225,400
positive
1
null
null
American
null
oobunillaoo
null
0
@AmericanAir thank you for the confirmation.
null
2015-02-24 10:33:05 -0800
usa::fr::uk
London
570,290,220,589,027,300
negative
1
Can't Tell
0.6447
American
null
PBSamson
null
0
@AmericanAir spent $8 for the choppiest feed of "Whiplash" ever. #americanairlinesfail #iwantmymoneyback
null
2015-02-24 10:32:38 -0800
Los Angeles, CA
Pacific Time (US & Canada)
570,290,034,009,636,860
neutral
1
null
null
American
null
waynebevan
null
0
@AmericanAir OK I will call them likely tmrw UK time to question the process getting the change charge reversed due to a bereavement
null
2015-02-24 10:31:54 -0800
null
Alaska
570,289,085,354,541,060
negative
1
Lost Luggage
1
American
null
brownsrock
null
0
@AmericanAir - Please find my bag!! In Singapore for three days already without my bag. Last known destination LAX Tag: 580815 Please help.
null
2015-02-24 10:28:08 -0800
Bangkok, Thailand
Bangkok
570,288,809,532,891,140
negative
1
Customer Service Issue
1
American
null
jkordyback
null
0
@AmericanAir “Inconvenient” is such a convenient word.
null
2015-02-24 10:27:02 -0800
North Saanich, BC
Pacific Time (US & Canada)
570,288,282,413,633,540
negative
1
Lost Luggage
1
American
null
jacquelinewins6
null
0
@AmericanAir Your response could have made all the difference. It could have made the situation better. NO TRUST...GET LOST like my bag.
null
2015-02-24 10:24:56 -0800
null
null
570,288,167,242,375,200
negative
1
Late Flight
1
American
null
aaronmsantos
null
0
@AmericanAir delayed on the way to Puerto Rico and delayed on the way back to New York, this is disgraceful
null
2015-02-24 10:24:29 -0800
Brooklyn, NY and all over.
Quito
570,287,747,643,998,200
negative
1
Lost Luggage
1
American
null
jacquelinewins6
null
0
@AmericanAir That's ok...You may keep my $25 and lose my bag with no info, but you no longer have my trust. Bad way to handle this.
null
2015-02-24 10:22:49 -0800
null
null
570,287,638,084,763,650
negative
1
Cancelled Flight
0.6857
American
null
THE_amandajean
null
0
@AmericanAir come on I just want to go home I can't miss another day of work #stuckinmemphis #texasisclosed
null
2015-02-24 10:22:23 -0800
the one and only TEXAS!!!!
Mountain Time (US & Canada)
570,287,271,234,175,000
neutral
1
null
null
American
null
IoanGil
null
0
@AmericanAir Here is the photo ;) http://t.co/VMqUURZUpW
null
2015-02-24 10:20:55 -0800
null
London
570,286,841,737,318,400
negative
1
Cancelled Flight
1
American
null
djjohnpayne
null
0
@AmericanAir you guys are killing me. http://t.co/22iPGeIcSm
[0.0, 0.0]
2015-02-24 10:19:13 -0800
Las Vegas, NV
Pacific Time (US & Canada)
570,284,862,122,233,860
positive
0.6812
null
0
American
null
pokecrastinator
null
0
@AmericanAir Aww cool! It's nice to know they are still up above my head then. One of my faves.
null
2015-02-24 10:11:21 -0800
United States
Mountain Time (US & Canada)
570,284,660,510,433,300
neutral
1
null
null
American
null
sammy575
null
0
@AmericanAir what's the status of flight 1357 out of sju?
null
2015-02-24 10:10:33 -0800
New York
Eastern Time (US & Canada)
570,284,482,588,246,000
negative
0.6495
Customer Service Issue
0.6495
American
null
mmanny
null
0
@AmericanAir Would love to DM you, but my Twitter app says you're not following me and I can't.
[0.0, 0.0]
2015-02-24 10:09:50 -0800
NYC
Eastern Time (US & Canada)
570,284,308,210,032,640
negative
1
Customer Service Issue
0.6632
American
null
BartonDVM
null
0
@AmericanAir Its not that I wasn't offered "perks" by @USAirways. I ASKED and was told, "NO." #thenewamerican
null
2015-02-24 10:09:09 -0800
Arkansas
Central Time (US & Canada)
570,284,054,605,639,700
negative
1
Can't Tell
0.662
American
null
chagaga2013
null
0
@AmericanAir good care of their customers if anything happen to then take you @Delta for getting me back to NYC !! Screw you @AmericanAir
[40.69017276, -73.91646118]
2015-02-24 10:08:08 -0800
new york city
Central Time (US & Canada)
570,283,851,018,317,800
negative
1
Cancelled Flight
1
American
null
chagaga2013
null
0
@AmericanAir cost me over 200 dollars because flight was Cancelled Flightled and couldn't even give me a food comp!! Fly @JetBlue @Delta they take
[40.68994668, -73.91637642]
2015-02-24 10:07:20 -0800
new york city
Central Time (US & Canada)
570,283,544,125,288,450
negative
1
Cancelled Flight
0.6578
American
null
chagaga2013
null
0
@AmericanAir they will just say dumb things to beat around the bush ! If you're flight Cancelled Flightled be prepared for no compassion from them
[40.69002464, -73.91638072]
2015-02-24 10:06:06 -0800
new york city
Central Time (US & Canada)
570,283,309,093,113,860
neutral
1
null
null
American
null
pbpinftworth
null
0
@americanair Yes to the iOS. I'm running iOS 8.1.3
null
2015-02-24 10:05:10 -0800
DFW, TX
Central Time (US & Canada)
570,283,254,743,506,940
negative
1
Late Flight
0.7046
American
null
chagaga2013
null
0
@AmericanAir worst company ever please do not fly with them I repeat please do not fly !! They will not credit you if you're delayed
[40.68996177, -73.91640136]
2015-02-24 10:04:57 -0800
new york city
Central Time (US & Canada)
570,282,555,057,909,760
negative
1
Late Flight
0.6461
American
null
alicizzle
null
0
@AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh.
null
2015-02-24 10:02:11 -0800
MiniApple(s)
null
570,282,469,791,911,940
positive
0.671
null
null
American
null
mrespinosa1971
null
0
@AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP
null
2015-02-24 10:01:50 -0800
Great State of Texas
Central Time (US & Canada)
570,281,958,556,610,560
negative
1
Lost Luggage
0.6471
American
null
MrsPang725
null
0
@AmericanAir lost my cats, missed their flights, kept them crated 30 hrs for a would-be 5 hr trip. You'll never touch my pets again.
null
2015-02-24 09:59:48 -0800
City by the Bay
Eastern Time (US & Canada)
570,281,854,139,572,200
negative
1
Can't Tell
1
American
null
EMesaLaw
null
0
@AmericanAir don't worry you won't steal my money again
null
2015-02-24 09:59:24 -0800
Greater New England Area
Quito
570,281,731,510,571,000
negative
1
Customer Service Issue
1
American
null
robkoenigld
null
0
@AmericanAir why am I continually getting put on hold by painfully inexperienced people when calling your Platinum desk?!
null
2015-02-24 09:58:54 -0800
indialantic, fl
Eastern Time (US & Canada)
570,281,470,507,352,060
negative
1
Customer Service Issue
1
American
null
chone1984
null
0
@AmericanAir pretty lame response to a two paged single spaced letter http://t.co/aCebo6ELPa
null
2015-02-24 09:57:52 -0800
null
Eastern Time (US & Canada)
570,281,010,606,120,960
negative
1
Can't Tell
0.659
American
null
jacquelinewins6
null
0
@AmericanAir It's not what happens to us that matters...It's our response that matters. Way to drop the ball AA.
null
2015-02-24 09:56:02 -0800
null
null
570,280,755,252,895,740
negative
0.7101
Flight Booking Problems
0.7101
American
null
traveller5207
null
0
@AmericanAir I am looking for help on USAirways award travel booked for wife and two boys, no seats assigned.
null
2015-02-24 09:55:02 -0800
Connecticut
Quito
570,280,641,771,790,340
positive
1
null
null
American
null
LordLasenby
null
0
@AmericanAir @Clarkey_19 we done it with 1 truck... No biggie 😄
null
2015-02-24 09:54:34 -0800
null
London
570,280,637,946,421,250
negative
1
Can't Tell
0.6565
American
null
martinesquivel
null
0
@AmericanAir and @iTunesMusic have put me in bad mood. I haven't been this angry since Spagnuolo coached the #Rams
null
2015-02-24 09:54:34 -0800
CA
Pacific Time (US & Canada)
570,280,378,193,330,200
negative
0.6954
Cancelled Flight
0.387
American
null
courtfierce
null
0
@AmericanAir AND they Cancelled Flighted my flight and left me with no help to find a hotel to stay in. I slept in an airport for a night-_-
null
2015-02-24 09:53:32 -0800
513/lexingtonKY
Quito
570,280,225,625,362,400
negative
1
Cancelled Flight
1
American
null
TheVirtualJosh
null
0
@AmericanAir flight 1181 out of Vegas to DFW. Cancelled Flightled Sunday and Monday, no whammie today!
null
2015-02-24 09:52:55 -0800
null
null
570,279,653,337,927,700
positive
1
null
null
American
null
sundialtours
null
0
@AmericanAir "Airport snow removal method #22..." Keep up the good work folks, this is where Cessna's become 747's! http://t.co/oUmC1LrXDN
null
2015-02-24 09:50:39 -0800
Astoria, OR
Tijuana
570,279,368,766,959,600
neutral
1
null
null
American
null
jjqb1
null
0
@AmericanAir These birds could fly to South America for example #Argentina
null
2015-02-24 09:49:31 -0800
null
Buenos Aires
570,279,220,502,511,600
negative
1
Cancelled Flight
1
American
null
SusieBarre
null
0
@AmericanAir my flight 386 from Jacksonville fl to Dallas is showing Cancelled Flightled. What is going on? Am I rebooked on another flight?
null
2015-02-24 09:48:56 -0800
null
null
570,279,118,438,182,900
positive
1
null
null
American
null
kdtate
null
0
@AmericanAir great, thanks!
null
2015-02-24 09:48:31 -0800
null
null
570,279,036,582,109,200
positive
1
null
null
American
null
hooton
null
0
@AmericanAir awesome. Thanks!
null
2015-02-24 09:48:12 -0800
Little Rock, AR
Central Time (US & Canada)
570,278,869,133,107,200
negative
1
Cancelled Flight
1
American
null
SusieBarre
null
0
@AmericanAir my flight 386 to Dallas from Jacksonville fl has been Cancelled Flightled. No one has notified me. What's going on?
null
2015-02-24 09:47:32 -0800
null
null
570,278,803,399,798,800
negative
1
Damaged Luggage
0.6771
American
null
DBlock_Official
null
0
@AmericanAir extremely upset that your baggage handlers decide to go in my luggage and take my belongings
null
2015-02-24 09:47:16 -0800
Posted
Central Time (US & Canada)
570,278,644,918,194,200
negative
1
Late Flight
1
American
null
JesicaLSantos
null
0
@AmericanAir flight 65 delayed over 4 hours on 2/22, had no GF meals despite my early request, attendant seat fell on my leg #badservice
null
2015-02-24 09:46:38 -0800
NY (Globetrotter.ExBonaerense)
null
570,276,434,763,128,800
negative
1
Flight Attendant Complaints
1
American
null
StefanNiemczyk
null
0
@AmericanAir but, what I can always rely on when I fly USAir or American is that employees will be rude and unhappy.
null
2015-02-24 09:37:51 -0800
null
Arizona
570,276,414,567,493,600
negative
1
Customer Service Issue
0.3394
American
null
jkordyback
null
0
@AmericanAir robocalls me with another Cancelled Flightation. And then when I don’t accept the change it won’t let me connect to an agent. Just wow.
null
2015-02-24 09:37:47 -0800
North Saanich, BC
Pacific Time (US & Canada)
570,276,245,960,835,100
negative
0.6913
Can't Tell
0.3537
American
null
gu_runyu
null
0
@AmericanAir said that AA does not provide in-flight wifi on the routes to China based on some federal laws, but United does, why is that?
null
2015-02-24 09:37:06 -0800
null
null
570,276,196,405,125,100
negative
1
Late Flight
1
American
null
mwecker
null
0
@AmericanAir Right. But more than two hours Late Flight, and it seems due to poor communication, which sounded like it was annoying on-plane staff
null
2015-02-24 09:36:55 -0800
Washington, DC
Eastern Time (US & Canada)
570,275,970,046,775,300
negative
0.7038
Can't Tell
0.7038
American
null
StefanNiemczyk
null
0
@AmericanAir I'm not sure what happened to my USAirways status when the merger took place.
null
2015-02-24 09:36:01 -0800
null
Arizona
570,275,944,012,783,600
negative
1
Customer Service Issue
0.6961
American
null
mpresdenver
null
0
@AmericanAir can u help rebook passenger via Twitter/DM. Been on hold for 1.5 hours. Thanks!
null
2015-02-24 09:35:54 -0800
Denver, Colorado
Mountain Time (US & Canada)
570,275,726,483,542,000
negative
0.6535
Can't Tell
0.3754
American
null
StefanNiemczyk
null
0
@AmericanAir I'd like to apologize to the gate agent for flight AA76, I was not aware that zone 1 was after the nine other precious gems.
null
2015-02-24 09:35:03 -0800
null
Arizona
570,275,632,518,733,800
neutral
0.69
null
0
American
null
RobertDwyer
null
0
@AmericanAir my key point of confusion is whether I can make this change even though the initial Flight Booking Problems was on US Airways metal?
null
2015-02-24 09:34:40 -0800
Wellesley, MA
Eastern Time (US & Canada)
570,275,536,406,253,600
neutral
0.6863
null
null
American
null
RobertDwyer
null
0
@AmericanAir origin/destination/dates are the same. Going from US Airways connecting flight to AA direct flight. Award is saver level.
null
2015-02-24 09:34:17 -0800
Wellesley, MA
Eastern Time (US & Canada)
570,275,450,200,711,200
neutral
1
null
null
American
null
gu_runyu
null
0
@AmericanAir When will the old 777-200 fly ORD-PVG get upgraded?
null
2015-02-24 09:33:57 -0800
null
null
570,275,384,714,862,600
neutral
1
null
null
American
null
ItsMeLockett
null
0
@AmericanAir I know. Just a little cold weather humor. :)
null
2015-02-24 09:33:41 -0800
USA
Central Time (US & Canada)
570,275,314,036,650,000
negative
1
Late Flight
0.3703
American
null
susqhb
null
0
@AmericanAir None of the #LAX flights into #DFW have been Cancelled Flightled. Those landing before and after ours are fine. Completely arbitrary.
null
2015-02-24 09:33:24 -0800
Dallas via NYC via the OC
Central Time (US & Canada)
570,275,248,052,039,700
negative
0.5014
Customer Service Issue
0.5014
American
null
RobertDwyer
null
0
@AmericanAir that doesn't really answer my question. Maybe if I provide more details you can give me clarification...
null
2015-02-24 09:33:08 -0800
Wellesley, MA
Eastern Time (US & Canada)
570,275,010,759,102,460
negative
1
Lost Luggage
1
American
null
paintbranch1398
null
0
@AmericanAir this delayed bag was for my friend Lisa Pafe. She got her bag after 3 days in Costa Rica. Issue no updates on your system.
null
2015-02-24 09:32:12 -0800
null
null
570,274,148,364,242,940
positive
1
null
null
American
null
treeguy81
null
0
@AmericanAir thanks!
null
2015-02-24 09:28:46 -0800
Raleigh NC
Quito
570,273,819,287,531,500
positive
1
null
null
American
null
GoldensPleasure
null
0
@AmericanAir Aww Thanks AA..DFW was on GMA up here this AM..so i understand ..Btw A.A is my Airline when im able to trv..Love you guys.:)
null
2015-02-24 09:27:28 -0800
East Coast CT.
Central Time (US & Canada)
570,273,710,210,469,900
positive
1
null
null
American
null
Mtts28
null
0
@AmericanAir These are some awesome photos. Thanks for sharing! 😁
null
2015-02-24 09:27:02 -0800
Virginia
Eastern Time (US & Canada)
570,272,880,556,011,500
positive
1
null
null
American
null
ESPartee
null
0
@americanair new plane, #gogo, easy power for laptop, iPhone, just missing a good boat-style swivel cup holder for my #dietcoke #happyflier
[0.0, 0.0]
2015-02-24 09:23:44 -0800
alexandria, va
Eastern Time (US & Canada)
570,272,235,639,828,500
negative
1
longlines
0.633
American
null
cmrqt
null
0
@AmericanAir how about some rampers at gate b40 dfw? Waiting to be marshaled in
null
2015-02-24 09:21:10 -0800
Everywhere
Central Time (US & Canada)
570,272,172,679,282,700
negative
1
Cancelled Flight
0.6632
American
null
mmanny
null
0
@AmericanAir You Cancelled Flight my flight and there’s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta
null
2015-02-24 09:20:55 -0800
NYC
Eastern Time (US & Canada)
570,272,018,840,428,540
neutral
1
null
null
American
null
pokecrastinator
null
0
@AmericanAir I thought all those planes were retired? #MD80
null
2015-02-24 09:20:19 -0800
United States
Mountain Time (US & Canada)
570,271,904,508,092,400
positive
0.6892
null
0
American
null
superyan
null
0
Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome.
null
2015-02-24 09:19:51 -0800
null
null
570,271,896,887,017,500
neutral
0.671
null
null
American
null
MeeestarCoke
null
0
@AmericanAir thanks for the info Is there a number I can call to speak to a person? It's going to take an hour to type it out
null
2015-02-24 09:19:50 -0800
BK
null
570,271,574,462,369,800
positive
1
null
null
American
null
pilot991
null
0
@AmericanAir we are off to Kax premium. Hoping this flight is better food, TV now I know how to work it and service. Tnx
null
2015-02-24 09:18:33 -0800
new england
Central Time (US & Canada)
570,271,479,616,573,440
positive
1
null
null
American
null
PappasitosTXMEX
null
0
@AmericanAir @beantownmatty Sounds like a date!
null
2015-02-24 09:18:10 -0800
null
Central Time (US & Canada)
570,271,383,005,085,700
negative
1
Can't Tell
0.6472
American
null
BartonDVM
null
0
@AmericanAir I'm frustrated by all of the @USAirways attitude toward #ExecPlat members. #thenewamerican
null
2015-02-24 09:17:47 -0800
Arkansas
Central Time (US & Canada)
570,270,777,121,103,900
negative
1
Customer Service Issue
0.663
American
null
andrearamy
null
0
@AmericanAir another day another grievance with this airline. No customer service
null
2015-02-24 09:15:23 -0800
LBK
null
570,270,776,370,311,200
negative
1
Flight Attendant Complaints
0.6553
American
null
BartonDVM
null
0
@AmericanAir You've misunderstood. @USAirways WOULD NOT do a same day flight change for me. The gate agent said, "NO."
null
2015-02-24 09:15:22 -0800
Arkansas
Central Time (US & Canada)
570,270,651,996,463,100
neutral
0.6771
null
null
American
null
krisdelcampo
null
0
@AmericanAir Flight 35. I'm on my way.
null
2015-02-24 09:14:53 -0800
Las Vegas, NV
Eastern Time (US & Canada)
570,270,444,646,850,560
negative
1
Customer Service Issue
0.6658
American
null
corinnec
null
0
@AmericanAir car accident on my way to the airport. Missed flight from rno to dca. Trying to resched but your line has 2 hr wait
null
2015-02-24 09:14:03 -0800
Washington, DC
Alaska
570,270,435,478,122,500
positive
1
null
null
American
null
beckyw618
null
0
@AmericanAir Thanks so much!
null
2015-02-24 09:14:01 -0800
null
null
570,270,039,737,274,400
positive
0.6552
null
null
American
null
marypoppings
null
0
“@AmericanAir: We hope you enjoy the #WinterWeather and brought your warm coat and gloves, Maria!” Yup! New beanie http://t.co/AnEqXZR4bp
null
2015-02-24 09:12:27 -0800
New York/Nicaragua/Miami Beach
Eastern Time (US & Canada)
570,269,774,594,224,100
negative
0.7148
Can't Tell
0.3889
American
null
rqualls
null
0
@AmericanAir @lpalumbo what weather sun is out
null
2015-02-24 09:11:24 -0800
null
null
570,269,633,778,855,940
negative
1
Flight Attendant Complaints
0.6503
American
null
rqualls
null
0
@AmericanAir so you fail again flight to rdu sitting waiting on flight attendants. your logistics are not good
null
2015-02-24 09:10:50 -0800
null
null
570,269,280,748,441,600
negative
1
Flight Booking Problems
0.6458
American
null
nataliewsj
null
0
@AmericanAir any idea on what the wait time is for refunds from @USAirways? I was told a few days over the phone - but it's well past that.
null
2015-02-24 09:09:26 -0800
Washington, DC
Pacific Time (US & Canada)
570,268,875,872,473,100
negative
0.6432
Flight Booking Problems
0.3331
American
null
SuperGlueMom
null
0
@AmericanAir I was happy to purchase the upgrade. If only it was avail on my next flight.
null
2015-02-24 09:07:49 -0800
Southern Suburbia
Eastern Time (US & Canada)
570,268,646,544,511,000
negative
1
Customer Service Issue
0.3555
American
null
weezerandburnie
null
0
@AmericanAir It is now going to be reported to the police due to the sexual assult sad that you didn't care
null
2015-02-24 09:06:55 -0800
Belle MO
null
570,268,420,140,245,000
negative
1
Cancelled Flight
1
American
null
farfalla818
null
0
@AmericanAir 4th flight rebooked to is NOT Cancelled Flighted! Woo-hoo. Going to make it to @LaGuardiaAir
null
2015-02-24 09:06:01 -0800
Plano, Texas
null
570,268,326,250,745,860
negative
0.667
Cancelled Flight
0.667
American
null
hooton
null
0
@AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me?
null
2015-02-24 09:05:38 -0800
Little Rock, AR
Central Time (US & Canada)
570,267,902,726,803,460
negative
1
Late Flight
0.6496
American
null
Flora_Lola_NYC
null
0
@AmericanAir The issue is the lack of consideration of an announcement made so Late Flight when the gate agent had been there for over an hour.
null
2015-02-24 09:03:57 -0800
null
Eastern Time (US & Canada)
570,267,608,773,054,460
negative
1
Cancelled Flight
0.6774
American
null
susqhb
null
0
@AmericanAir I understand. But why is this the only flight of the day not going out? Twice?! I'm now out of extra meds and diapers for baby.
null
2015-02-24 09:02:47 -0800
Dallas via NYC via the OC
Central Time (US & Canada)
570,267,592,478,191,600
neutral
0.6159
null
0
American
null
pbpinftworth
null
0
@americanair I sure do. I'm running version 3.10.0
null
2015-02-24 09:02:43 -0800
DFW, TX
Central Time (US & Canada)
570,267,562,623,152,100
negative
1
Flight Attendant Complaints
0.6688
American
null
alinaxkristin
null
0
@AmericanAir you could train your flight attendants to have some manners and decency
null
2015-02-24 09:02:36 -0800
Miami
Quito
570,267,287,883,616,260
negative
1
Flight Booking Problems
1
American
null
marianela_mt
null
0
@AmericanAir change fee = same price of new ticket... Not logical
null
2015-02-24 09:01:31 -0800
null
null
570,267,241,046,020,100
positive
1
null
null
American
null
ralvesp
null
0
@AmericanAir Nice to read it! Thank you very much!
null
2015-02-24 09:01:19 -0800
Itatiba/SP
Brasilia
570,267,066,919,313,400
negative
1
Bad Flight
0.6721
American
null
weezerandburnie
null
0
@AmericanAir we have been advised to turn this issue over to the police due to the sexual assult THANK YOU FOR ALLOWING THAT ON YOUR PLANE!
null
2015-02-24 09:00:38 -0800
Belle MO
null
570,267,037,911,670,800
negative
1
Can't Tell
1
American
null
RossWGibson
null
0
@AmericanAir Fuck you.
null
2015-02-24 09:00:31 -0800
Columbus, Ohio
Eastern Time (US & Canada)
570,266,460,003,508,200
negative
1
Lost Luggage
1
American
null
jacquelinewins6
null
0
@AmericanAir Not giving you a hard time...Just looking for basic customer service after AA lost my bag. ETA on it's return, please????????
null
2015-02-24 08:58:13 -0800
null
null
570,266,233,003,741,200
neutral
0.6925
null
0
American
null
fromknecht
null
0
@AmericanAir I bet they do! I'm sure they have some form of wear and tear on their skin. I hope they will survive the rest of the winter xxx
null
2015-02-24 08:57:19 -0800
erie pa
Eastern Time (US & Canada)
570,265,919,676,485,600
positive
1
null
null
American
null
Runts54
null
0
@AmericanAir @dfwairport me too!! LOVE LIVING SO CLOSE SO I ALWAYS HAVE GREAT VIEWS!
null
2015-02-24 08:56:04 -0800
Euless, Texas
null
570,265,876,911,403,000
positive
0.6743
null
null
American
null
vMongo
null
0
@AmericanAir Thanks!
null
2015-02-24 08:55:54 -0800
DFW Area
Central Time (US & Canada)
570,265,689,589,592,060
negative
0.6982
Can't Tell
0.3848
American
null
JESSICRUNK
null
0
@americanair Can someone contact me about my awful experience with american airlines this weekend
null
2015-02-24 08:55:10 -0800
Los Angeles
Pacific Time (US & Canada)
570,265,626,146,512,900
negative
1
Flight Booking Problems
0.6557
American
null
kdtate
null
0
@AmericanAir actually, online indicates the only seating available is at a premium cost..why not allow seat selection at time of purchase
null
2015-02-24 08:54:54 -0800
null
null
570,265,300,685,488,100
negative
1
Late Flight
0.3443
American
null
JR_Fett
null
0
@AmericanAir your definition and mine of 10 min is vastly different. I understand the need to get off the plane for maint, but be honest.
null
2015-02-24 08:53:37 -0800
null
null
570,264,948,548,313,100
positive
1
null
null
American
null
Runts54
null
0
@AmericanAir @dfwairport you 2 together are the best part of flying!
null
2015-02-24 08:52:13 -0800
Euless, Texas
null
570,264,740,817,010,700
positive
0.6708
null
0
American
null
IDontRentPigs
null
0
@AmericanAir @dfwairport Guys, let it go. http://t.co/vOxcghciJi
null
2015-02-24 08:51:23 -0800
Denton County, Texas
Central Time (US & Canada)
570,264,682,541,522,940
negative
1
Customer Service Issue
1
American
null
fetsyat001
null
0
@AmericanAir Is there a way to add my AA number to an itinerary that doesn't involve sitting on hold for 1.5 hours?
null
2015-02-24 08:51:09 -0800
null
null
570,264,550,458,695,700
positive
0.6937
null
null
American
null
towbinator
null
0
@AmericanAir I can hardly believe it! Bundle up and stay warm! 😉
null
2015-02-24 08:50:38 -0800
United States of America
Eastern Time (US & Canada)