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570,290,552,169,734,140 | neutral | 0.6808 | null | null | American | null | saianel | null | 0 | @AmericanAir @RobertDwyer AA doesnt charge any fees to change award tickets as long as the origin, destination & award type remains the same | null | 2015-02-24 10:33:57 -0800 | Texas | Mountain Time (US & Canada) |
570,290,337,169,739,800 | negative | 0.6539 | Bad Flight | 0.3303 | American | null | SusieBarre | null | 0 | @AmericanAir I need a flight out tonight. Isn't there anything else? | null | 2015-02-24 10:33:06 -0800 | null | null |
570,290,334,158,225,400 | positive | 1 | null | null | American | null | oobunillaoo | null | 0 | @AmericanAir thank you for the confirmation. | null | 2015-02-24 10:33:05 -0800 | usa::fr::uk | London |
570,290,220,589,027,300 | negative | 1 | Can't Tell | 0.6447 | American | null | PBSamson | null | 0 | @AmericanAir spent $8 for the choppiest feed of "Whiplash" ever. #americanairlinesfail #iwantmymoneyback | null | 2015-02-24 10:32:38 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
570,290,034,009,636,860 | neutral | 1 | null | null | American | null | waynebevan | null | 0 | @AmericanAir OK I will call them likely tmrw UK time to question the process getting the change charge reversed due to a bereavement | null | 2015-02-24 10:31:54 -0800 | null | Alaska |
570,289,085,354,541,060 | negative | 1 | Lost Luggage | 1 | American | null | brownsrock | null | 0 | @AmericanAir - Please find my bag!! In Singapore for three days already without my bag. Last known destination LAX Tag: 580815 Please help. | null | 2015-02-24 10:28:08 -0800 | Bangkok, Thailand | Bangkok |
570,288,809,532,891,140 | negative | 1 | Customer Service Issue | 1 | American | null | jkordyback | null | 0 | @AmericanAir “Inconvenient” is such a convenient word. | null | 2015-02-24 10:27:02 -0800 | North Saanich, BC | Pacific Time (US & Canada) |
570,288,282,413,633,540 | negative | 1 | Lost Luggage | 1 | American | null | jacquelinewins6 | null | 0 | @AmericanAir
Your response could have made all the difference. It could have made the situation better. NO TRUST...GET LOST like my bag. | null | 2015-02-24 10:24:56 -0800 | null | null |
570,288,167,242,375,200 | negative | 1 | Late Flight | 1 | American | null | aaronmsantos | null | 0 | @AmericanAir delayed on the way to Puerto Rico and delayed on the way back to New York, this is disgraceful | null | 2015-02-24 10:24:29 -0800 | Brooklyn, NY and all over. | Quito |
570,287,747,643,998,200 | negative | 1 | Lost Luggage | 1 | American | null | jacquelinewins6 | null | 0 | @AmericanAir That's ok...You may keep my $25 and lose my bag with no info, but you no longer have my trust. Bad way to handle this. | null | 2015-02-24 10:22:49 -0800 | null | null |
570,287,638,084,763,650 | negative | 1 | Cancelled Flight | 0.6857 | American | null | THE_amandajean | null | 0 | @AmericanAir come on I just want to go home I can't miss another day of work #stuckinmemphis #texasisclosed | null | 2015-02-24 10:22:23 -0800 | the one and only TEXAS!!!! | Mountain Time (US & Canada) |
570,287,271,234,175,000 | neutral | 1 | null | null | American | null | IoanGil | null | 0 | @AmericanAir Here is the photo ;) http://t.co/VMqUURZUpW | null | 2015-02-24 10:20:55 -0800 | null | London |
570,286,841,737,318,400 | negative | 1 | Cancelled Flight | 1 | American | null | djjohnpayne | null | 0 | @AmericanAir you guys are killing me. http://t.co/22iPGeIcSm | [0.0, 0.0] | 2015-02-24 10:19:13 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
570,284,862,122,233,860 | positive | 0.6812 | null | 0 | American | null | pokecrastinator | null | 0 | @AmericanAir Aww cool! It's nice to know they are still up above my head then. One of my faves. | null | 2015-02-24 10:11:21 -0800 | United States | Mountain Time (US & Canada) |
570,284,660,510,433,300 | neutral | 1 | null | null | American | null | sammy575 | null | 0 | @AmericanAir what's the status of flight 1357 out of sju? | null | 2015-02-24 10:10:33 -0800 | New York | Eastern Time (US & Canada) |
570,284,482,588,246,000 | negative | 0.6495 | Customer Service Issue | 0.6495 | American | null | mmanny | null | 0 | @AmericanAir Would love to DM you, but my Twitter app says you're not following me and I can't. | [0.0, 0.0] | 2015-02-24 10:09:50 -0800 | NYC | Eastern Time (US & Canada) |
570,284,308,210,032,640 | negative | 1 | Customer Service Issue | 0.6632 | American | null | BartonDVM | null | 0 | @AmericanAir Its not that I wasn't offered "perks" by @USAirways. I ASKED and was told, "NO." #thenewamerican | null | 2015-02-24 10:09:09 -0800 | Arkansas | Central Time (US & Canada) |
570,284,054,605,639,700 | negative | 1 | Can't Tell | 0.662 | American | null | chagaga2013 | null | 0 | @AmericanAir good care of their customers if anything happen to then take you @Delta for getting me back to NYC !! Screw you @AmericanAir | [40.69017276, -73.91646118] | 2015-02-24 10:08:08 -0800 | new york city | Central Time (US & Canada) |
570,283,851,018,317,800 | negative | 1 | Cancelled Flight | 1 | American | null | chagaga2013 | null | 0 | @AmericanAir cost me over 200 dollars because flight was Cancelled Flightled and couldn't even give me a food comp!! Fly @JetBlue @Delta they take | [40.68994668, -73.91637642] | 2015-02-24 10:07:20 -0800 | new york city | Central Time (US & Canada) |
570,283,544,125,288,450 | negative | 1 | Cancelled Flight | 0.6578 | American | null | chagaga2013 | null | 0 | @AmericanAir they will just say dumb things to beat around the bush ! If you're flight Cancelled Flightled be prepared for no compassion from them | [40.69002464, -73.91638072] | 2015-02-24 10:06:06 -0800 | new york city | Central Time (US & Canada) |
570,283,309,093,113,860 | neutral | 1 | null | null | American | null | pbpinftworth | null | 0 | @americanair Yes to the iOS. I'm running iOS 8.1.3 | null | 2015-02-24 10:05:10 -0800 | DFW, TX | Central Time (US & Canada) |
570,283,254,743,506,940 | negative | 1 | Late Flight | 0.7046 | American | null | chagaga2013 | null | 0 | @AmericanAir worst company ever please do not fly with them I repeat please do not fly !! They will not credit you if you're delayed | [40.68996177, -73.91640136] | 2015-02-24 10:04:57 -0800 | new york city | Central Time (US & Canada) |
570,282,555,057,909,760 | negative | 1 | Late Flight | 0.6461 | American | null | alicizzle | null | 0 | @AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh. | null | 2015-02-24 10:02:11 -0800 | MiniApple(s) | null |
570,282,469,791,911,940 | positive | 0.671 | null | null | American | null | mrespinosa1971 | null | 0 | @AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP | null | 2015-02-24 10:01:50 -0800 | Great State of Texas | Central Time (US & Canada) |
570,281,958,556,610,560 | negative | 1 | Lost Luggage | 0.6471 | American | null | MrsPang725 | null | 0 | @AmericanAir lost my cats, missed their flights, kept them crated 30 hrs for a would-be 5 hr trip. You'll never touch my pets again. | null | 2015-02-24 09:59:48 -0800 | City by the Bay | Eastern Time (US & Canada) |
570,281,854,139,572,200 | negative | 1 | Can't Tell | 1 | American | null | EMesaLaw | null | 0 | @AmericanAir don't worry you won't steal my money again | null | 2015-02-24 09:59:24 -0800 | Greater New England Area | Quito |
570,281,731,510,571,000 | negative | 1 | Customer Service Issue | 1 | American | null | robkoenigld | null | 0 | @AmericanAir why am I continually getting put on hold by painfully inexperienced people when calling your Platinum desk?! | null | 2015-02-24 09:58:54 -0800 | indialantic, fl | Eastern Time (US & Canada) |
570,281,470,507,352,060 | negative | 1 | Customer Service Issue | 1 | American | null | chone1984 | null | 0 | @AmericanAir pretty lame response to a two paged single spaced letter http://t.co/aCebo6ELPa | null | 2015-02-24 09:57:52 -0800 | null | Eastern Time (US & Canada) |
570,281,010,606,120,960 | negative | 1 | Can't Tell | 0.659 | American | null | jacquelinewins6 | null | 0 | @AmericanAir
It's not what happens to us that matters...It's our response that matters. Way to drop the ball AA. | null | 2015-02-24 09:56:02 -0800 | null | null |
570,280,755,252,895,740 | negative | 0.7101 | Flight Booking Problems | 0.7101 | American | null | traveller5207 | null | 0 | @AmericanAir I am looking for help on USAirways award travel booked for wife and two boys, no seats assigned. | null | 2015-02-24 09:55:02 -0800 | Connecticut | Quito |
570,280,641,771,790,340 | positive | 1 | null | null | American | null | LordLasenby | null | 0 | @AmericanAir @Clarkey_19 we done it with 1 truck... No biggie 😄 | null | 2015-02-24 09:54:34 -0800 | null | London |
570,280,637,946,421,250 | negative | 1 | Can't Tell | 0.6565 | American | null | martinesquivel | null | 0 | @AmericanAir and @iTunesMusic have put me in bad mood. I haven't been this angry since Spagnuolo coached the #Rams | null | 2015-02-24 09:54:34 -0800 | CA | Pacific Time (US & Canada) |
570,280,378,193,330,200 | negative | 0.6954 | Cancelled Flight | 0.387 | American | null | courtfierce | null | 0 | @AmericanAir AND they Cancelled Flighted my flight and left me with no help to find a hotel to stay in. I slept in an airport for a night-_- | null | 2015-02-24 09:53:32 -0800 | 513/lexingtonKY | Quito |
570,280,225,625,362,400 | negative | 1 | Cancelled Flight | 1 | American | null | TheVirtualJosh | null | 0 | @AmericanAir flight 1181 out of Vegas to DFW. Cancelled Flightled Sunday and Monday, no whammie today! | null | 2015-02-24 09:52:55 -0800 | null | null |
570,279,653,337,927,700 | positive | 1 | null | null | American | null | sundialtours | null | 0 | @AmericanAir "Airport snow removal method #22..."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/oUmC1LrXDN | null | 2015-02-24 09:50:39 -0800 | Astoria, OR | Tijuana |
570,279,368,766,959,600 | neutral | 1 | null | null | American | null | jjqb1 | null | 0 | @AmericanAir These birds could fly to South America for example #Argentina | null | 2015-02-24 09:49:31 -0800 | null | Buenos Aires |
570,279,220,502,511,600 | negative | 1 | Cancelled Flight | 1 | American | null | SusieBarre | null | 0 | @AmericanAir my flight 386 from Jacksonville fl to Dallas is showing Cancelled Flightled. What is going on? Am I rebooked on another flight? | null | 2015-02-24 09:48:56 -0800 | null | null |
570,279,118,438,182,900 | positive | 1 | null | null | American | null | kdtate | null | 0 | @AmericanAir great, thanks! | null | 2015-02-24 09:48:31 -0800 | null | null |
570,279,036,582,109,200 | positive | 1 | null | null | American | null | hooton | null | 0 | @AmericanAir awesome. Thanks! | null | 2015-02-24 09:48:12 -0800 | Little Rock, AR | Central Time (US & Canada) |
570,278,869,133,107,200 | negative | 1 | Cancelled Flight | 1 | American | null | SusieBarre | null | 0 | @AmericanAir my flight 386 to Dallas from Jacksonville fl has been Cancelled Flightled. No one has notified me. What's going on? | null | 2015-02-24 09:47:32 -0800 | null | null |
570,278,803,399,798,800 | negative | 1 | Damaged Luggage | 0.6771 | American | null | DBlock_Official | null | 0 | @AmericanAir extremely upset that your baggage handlers decide to go in my luggage and take my belongings | null | 2015-02-24 09:47:16 -0800 | Posted | Central Time (US & Canada) |
570,278,644,918,194,200 | negative | 1 | Late Flight | 1 | American | null | JesicaLSantos | null | 0 | @AmericanAir flight 65 delayed over 4 hours on 2/22, had no GF meals despite my early request, attendant seat fell on my leg #badservice | null | 2015-02-24 09:46:38 -0800 | NY (Globetrotter.ExBonaerense) | null |
570,276,434,763,128,800 | negative | 1 | Flight Attendant Complaints | 1 | American | null | StefanNiemczyk | null | 0 | @AmericanAir but, what I can always rely on when I fly USAir or American is that employees will be rude and unhappy. | null | 2015-02-24 09:37:51 -0800 | null | Arizona |
570,276,414,567,493,600 | negative | 1 | Customer Service Issue | 0.3394 | American | null | jkordyback | null | 0 | @AmericanAir robocalls me with another Cancelled Flightation. And then when I don’t accept the change it won’t let me connect to an agent. Just wow. | null | 2015-02-24 09:37:47 -0800 | North Saanich, BC | Pacific Time (US & Canada) |
570,276,245,960,835,100 | negative | 0.6913 | Can't Tell | 0.3537 | American | null | gu_runyu | null | 0 | @AmericanAir said that AA does not provide in-flight wifi on the routes to China based on some federal laws, but United does, why is that? | null | 2015-02-24 09:37:06 -0800 | null | null |
570,276,196,405,125,100 | negative | 1 | Late Flight | 1 | American | null | mwecker | null | 0 | @AmericanAir Right. But more than two hours Late Flight, and it seems due to poor communication, which sounded like it was annoying on-plane staff | null | 2015-02-24 09:36:55 -0800 | Washington, DC | Eastern Time (US & Canada) |
570,275,970,046,775,300 | negative | 0.7038 | Can't Tell | 0.7038 | American | null | StefanNiemczyk | null | 0 | @AmericanAir I'm not sure what happened to my USAirways status when the merger took place. | null | 2015-02-24 09:36:01 -0800 | null | Arizona |
570,275,944,012,783,600 | negative | 1 | Customer Service Issue | 0.6961 | American | null | mpresdenver | null | 0 | @AmericanAir can u help rebook passenger via Twitter/DM. Been on hold for 1.5 hours. Thanks! | null | 2015-02-24 09:35:54 -0800 | Denver, Colorado | Mountain Time (US & Canada) |
570,275,726,483,542,000 | negative | 0.6535 | Can't Tell | 0.3754 | American | null | StefanNiemczyk | null | 0 | @AmericanAir I'd like to apologize to the gate agent for flight AA76, I was not aware that zone 1 was after the nine other precious gems. | null | 2015-02-24 09:35:03 -0800 | null | Arizona |
570,275,632,518,733,800 | neutral | 0.69 | null | 0 | American | null | RobertDwyer | null | 0 | @AmericanAir my key point of confusion is whether I can make this change even though the initial Flight Booking Problems was on US Airways metal? | null | 2015-02-24 09:34:40 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
570,275,536,406,253,600 | neutral | 0.6863 | null | null | American | null | RobertDwyer | null | 0 | @AmericanAir origin/destination/dates are the same. Going from US Airways connecting flight to AA direct flight. Award is saver level. | null | 2015-02-24 09:34:17 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
570,275,450,200,711,200 | neutral | 1 | null | null | American | null | gu_runyu | null | 0 | @AmericanAir When will the old 777-200 fly ORD-PVG get upgraded? | null | 2015-02-24 09:33:57 -0800 | null | null |
570,275,384,714,862,600 | neutral | 1 | null | null | American | null | ItsMeLockett | null | 0 | @AmericanAir I know. Just a little cold weather humor. :) | null | 2015-02-24 09:33:41 -0800 | USA | Central Time (US & Canada) |
570,275,314,036,650,000 | negative | 1 | Late Flight | 0.3703 | American | null | susqhb | null | 0 | @AmericanAir None of the #LAX flights into #DFW have been Cancelled Flightled. Those landing before and after ours are fine. Completely arbitrary. | null | 2015-02-24 09:33:24 -0800 | Dallas via NYC via the OC | Central Time (US & Canada) |
570,275,248,052,039,700 | negative | 0.5014 | Customer Service Issue | 0.5014 | American | null | RobertDwyer | null | 0 | @AmericanAir that doesn't really answer my question. Maybe if I provide more details you can give me clarification... | null | 2015-02-24 09:33:08 -0800 | Wellesley, MA | Eastern Time (US & Canada) |
570,275,010,759,102,460 | negative | 1 | Lost Luggage | 1 | American | null | paintbranch1398 | null | 0 | @AmericanAir this delayed bag was for my friend Lisa Pafe. She got her bag after 3 days in Costa Rica. Issue no updates on your system. | null | 2015-02-24 09:32:12 -0800 | null | null |
570,274,148,364,242,940 | positive | 1 | null | null | American | null | treeguy81 | null | 0 | @AmericanAir thanks! | null | 2015-02-24 09:28:46 -0800 | Raleigh NC | Quito |
570,273,819,287,531,500 | positive | 1 | null | null | American | null | GoldensPleasure | null | 0 | @AmericanAir Aww Thanks AA..DFW was on GMA up here this AM..so i understand ..Btw A.A is my Airline when im able to trv..Love you guys.:) | null | 2015-02-24 09:27:28 -0800 | East Coast CT. | Central Time (US & Canada) |
570,273,710,210,469,900 | positive | 1 | null | null | American | null | Mtts28 | null | 0 | @AmericanAir These are some awesome photos. Thanks for sharing! 😁 | null | 2015-02-24 09:27:02 -0800 | Virginia | Eastern Time (US & Canada) |
570,272,880,556,011,500 | positive | 1 | null | null | American | null | ESPartee | null | 0 | @americanair new plane, #gogo, easy power for laptop, iPhone, just missing a good boat-style swivel cup holder for my #dietcoke #happyflier | [0.0, 0.0] | 2015-02-24 09:23:44 -0800 | alexandria, va | Eastern Time (US & Canada) |
570,272,235,639,828,500 | negative | 1 | longlines | 0.633 | American | null | cmrqt | null | 0 | @AmericanAir how about some rampers at gate b40 dfw? Waiting to be marshaled in | null | 2015-02-24 09:21:10 -0800 | Everywhere | Central Time (US & Canada) |
570,272,172,679,282,700 | negative | 1 | Cancelled Flight | 0.6632 | American | null | mmanny | null | 0 | @AmericanAir You Cancelled Flight my flight and there’s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta | null | 2015-02-24 09:20:55 -0800 | NYC | Eastern Time (US & Canada) |
570,272,018,840,428,540 | neutral | 1 | null | null | American | null | pokecrastinator | null | 0 | @AmericanAir I thought all those planes were retired? #MD80 | null | 2015-02-24 09:20:19 -0800 | United States | Mountain Time (US & Canada) |
570,271,904,508,092,400 | positive | 0.6892 | null | 0 | American | null | superyan | null | 0 | Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome. | null | 2015-02-24 09:19:51 -0800 | null | null |
570,271,896,887,017,500 | neutral | 0.671 | null | null | American | null | MeeestarCoke | null | 0 | @AmericanAir thanks for the info Is there a number I can call to speak to a person? It's going to take an hour to type it out | null | 2015-02-24 09:19:50 -0800 | BK | null |
570,271,574,462,369,800 | positive | 1 | null | null | American | null | pilot991 | null | 0 | @AmericanAir we are off to Kax premium. Hoping this flight is better food, TV now I know how to work it and service. Tnx | null | 2015-02-24 09:18:33 -0800 | new england | Central Time (US & Canada) |
570,271,479,616,573,440 | positive | 1 | null | null | American | null | PappasitosTXMEX | null | 0 | @AmericanAir @beantownmatty Sounds like a date! | null | 2015-02-24 09:18:10 -0800 | null | Central Time (US & Canada) |
570,271,383,005,085,700 | negative | 1 | Can't Tell | 0.6472 | American | null | BartonDVM | null | 0 | @AmericanAir I'm frustrated by all of the @USAirways attitude toward #ExecPlat members. #thenewamerican | null | 2015-02-24 09:17:47 -0800 | Arkansas | Central Time (US & Canada) |
570,270,777,121,103,900 | negative | 1 | Customer Service Issue | 0.663 | American | null | andrearamy | null | 0 | @AmericanAir another day another grievance with this airline. No customer service | null | 2015-02-24 09:15:23 -0800 | LBK | null |
570,270,776,370,311,200 | negative | 1 | Flight Attendant Complaints | 0.6553 | American | null | BartonDVM | null | 0 | @AmericanAir You've misunderstood. @USAirways WOULD NOT do a same day flight change for me. The gate agent said, "NO." | null | 2015-02-24 09:15:22 -0800 | Arkansas | Central Time (US & Canada) |
570,270,651,996,463,100 | neutral | 0.6771 | null | null | American | null | krisdelcampo | null | 0 | @AmericanAir Flight 35. I'm on my way. | null | 2015-02-24 09:14:53 -0800 | Las Vegas, NV | Eastern Time (US & Canada) |
570,270,444,646,850,560 | negative | 1 | Customer Service Issue | 0.6658 | American | null | corinnec | null | 0 | @AmericanAir car accident on my way to the airport. Missed flight from rno to dca. Trying to resched but your line has 2 hr wait | null | 2015-02-24 09:14:03 -0800 | Washington, DC | Alaska |
570,270,435,478,122,500 | positive | 1 | null | null | American | null | beckyw618 | null | 0 | @AmericanAir Thanks so much! | null | 2015-02-24 09:14:01 -0800 | null | null |
570,270,039,737,274,400 | positive | 0.6552 | null | null | American | null | marypoppings | null | 0 | “@AmericanAir: We hope you enjoy the #WinterWeather and brought your warm coat and gloves, Maria!” Yup! New beanie http://t.co/AnEqXZR4bp | null | 2015-02-24 09:12:27 -0800 | New York/Nicaragua/Miami Beach | Eastern Time (US & Canada) |
570,269,774,594,224,100 | negative | 0.7148 | Can't Tell | 0.3889 | American | null | rqualls | null | 0 | @AmericanAir @lpalumbo what weather sun is out | null | 2015-02-24 09:11:24 -0800 | null | null |
570,269,633,778,855,940 | negative | 1 | Flight Attendant Complaints | 0.6503 | American | null | rqualls | null | 0 | @AmericanAir so you fail again flight to rdu sitting waiting on flight attendants. your logistics are not good | null | 2015-02-24 09:10:50 -0800 | null | null |
570,269,280,748,441,600 | negative | 1 | Flight Booking Problems | 0.6458 | American | null | nataliewsj | null | 0 | @AmericanAir any idea on what the wait time is for refunds from @USAirways? I was told a few days over the phone - but it's well past that. | null | 2015-02-24 09:09:26 -0800 | Washington, DC | Pacific Time (US & Canada) |
570,268,875,872,473,100 | negative | 0.6432 | Flight Booking Problems | 0.3331 | American | null | SuperGlueMom | null | 0 | @AmericanAir I was happy to purchase the upgrade. If only it was avail on my next flight. | null | 2015-02-24 09:07:49 -0800 | Southern Suburbia | Eastern Time (US & Canada) |
570,268,646,544,511,000 | negative | 1 | Customer Service Issue | 0.3555 | American | null | weezerandburnie | null | 0 | @AmericanAir It is now going to be reported to the police due to the sexual assult sad that you didn't care | null | 2015-02-24 09:06:55 -0800 | Belle MO | null |
570,268,420,140,245,000 | negative | 1 | Cancelled Flight | 1 | American | null | farfalla818 | null | 0 | @AmericanAir 4th flight rebooked to is NOT Cancelled Flighted! Woo-hoo. Going to make it to @LaGuardiaAir | null | 2015-02-24 09:06:01 -0800 | Plano, Texas | null |
570,268,326,250,745,860 | negative | 0.667 | Cancelled Flight | 0.667 | American | null | hooton | null | 0 | @AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me? | null | 2015-02-24 09:05:38 -0800 | Little Rock, AR | Central Time (US & Canada) |
570,267,902,726,803,460 | negative | 1 | Late Flight | 0.6496 | American | null | Flora_Lola_NYC | null | 0 | @AmericanAir The issue is the lack of consideration of an announcement made so Late Flight when the gate agent had been there for over an hour. | null | 2015-02-24 09:03:57 -0800 | null | Eastern Time (US & Canada) |
570,267,608,773,054,460 | negative | 1 | Cancelled Flight | 0.6774 | American | null | susqhb | null | 0 | @AmericanAir I understand. But why is this the only flight of the day not going out? Twice?! I'm now out of extra meds and diapers for baby. | null | 2015-02-24 09:02:47 -0800 | Dallas via NYC via the OC | Central Time (US & Canada) |
570,267,592,478,191,600 | neutral | 0.6159 | null | 0 | American | null | pbpinftworth | null | 0 | @americanair I sure do. I'm running version 3.10.0 | null | 2015-02-24 09:02:43 -0800 | DFW, TX | Central Time (US & Canada) |
570,267,562,623,152,100 | negative | 1 | Flight Attendant Complaints | 0.6688 | American | null | alinaxkristin | null | 0 | @AmericanAir you could train your flight attendants to have some manners and decency | null | 2015-02-24 09:02:36 -0800 | Miami | Quito |
570,267,287,883,616,260 | negative | 1 | Flight Booking Problems | 1 | American | null | marianela_mt | null | 0 | @AmericanAir change fee = same price of new ticket... Not logical | null | 2015-02-24 09:01:31 -0800 | null | null |
570,267,241,046,020,100 | positive | 1 | null | null | American | null | ralvesp | null | 0 | @AmericanAir Nice to read it! Thank you very much! | null | 2015-02-24 09:01:19 -0800 | Itatiba/SP | Brasilia |
570,267,066,919,313,400 | negative | 1 | Bad Flight | 0.6721 | American | null | weezerandburnie | null | 0 | @AmericanAir we have been advised to turn this issue over to the police due to the sexual assult THANK YOU FOR ALLOWING THAT ON YOUR PLANE! | null | 2015-02-24 09:00:38 -0800 | Belle MO | null |
570,267,037,911,670,800 | negative | 1 | Can't Tell | 1 | American | null | RossWGibson | null | 0 | @AmericanAir Fuck you. | null | 2015-02-24 09:00:31 -0800 | Columbus, Ohio | Eastern Time (US & Canada) |
570,266,460,003,508,200 | negative | 1 | Lost Luggage | 1 | American | null | jacquelinewins6 | null | 0 | @AmericanAir
Not giving you a hard time...Just looking for basic customer service after AA lost my bag. ETA on it's return, please???????? | null | 2015-02-24 08:58:13 -0800 | null | null |
570,266,233,003,741,200 | neutral | 0.6925 | null | 0 | American | null | fromknecht | null | 0 | @AmericanAir I bet they do! I'm sure they have some form of wear and tear on their skin. I hope they will survive the rest of the winter xxx | null | 2015-02-24 08:57:19 -0800 | erie pa | Eastern Time (US & Canada) |
570,265,919,676,485,600 | positive | 1 | null | null | American | null | Runts54 | null | 0 | @AmericanAir @dfwairport me too!! LOVE LIVING SO CLOSE SO I ALWAYS HAVE GREAT VIEWS! | null | 2015-02-24 08:56:04 -0800 | Euless, Texas | null |
570,265,876,911,403,000 | positive | 0.6743 | null | null | American | null | vMongo | null | 0 | @AmericanAir Thanks! | null | 2015-02-24 08:55:54 -0800 | DFW Area | Central Time (US & Canada) |
570,265,689,589,592,060 | negative | 0.6982 | Can't Tell | 0.3848 | American | null | JESSICRUNK | null | 0 | @americanair Can someone contact me about my awful experience with american airlines this weekend | null | 2015-02-24 08:55:10 -0800 | Los Angeles | Pacific Time (US & Canada) |
570,265,626,146,512,900 | negative | 1 | Flight Booking Problems | 0.6557 | American | null | kdtate | null | 0 | @AmericanAir actually, online indicates the only seating available is at a premium cost..why not allow seat selection at time of purchase | null | 2015-02-24 08:54:54 -0800 | null | null |
570,265,300,685,488,100 | negative | 1 | Late Flight | 0.3443 | American | null | JR_Fett | null | 0 | @AmericanAir your definition and mine of 10 min is vastly different. I understand the need to get off the plane for maint, but be honest. | null | 2015-02-24 08:53:37 -0800 | null | null |
570,264,948,548,313,100 | positive | 1 | null | null | American | null | Runts54 | null | 0 | @AmericanAir @dfwairport you 2 together are the best part of flying! | null | 2015-02-24 08:52:13 -0800 | Euless, Texas | null |
570,264,740,817,010,700 | positive | 0.6708 | null | 0 | American | null | IDontRentPigs | null | 0 | @AmericanAir @dfwairport Guys, let it go. http://t.co/vOxcghciJi | null | 2015-02-24 08:51:23 -0800 | Denton County, Texas | Central Time (US & Canada) |
570,264,682,541,522,940 | negative | 1 | Customer Service Issue | 1 | American | null | fetsyat001 | null | 0 | @AmericanAir Is there a way to add my AA number to an itinerary that doesn't involve sitting on hold for 1.5 hours? | null | 2015-02-24 08:51:09 -0800 | null | null |
570,264,550,458,695,700 | positive | 0.6937 | null | null | American | null | towbinator | null | 0 | @AmericanAir I can hardly believe it! Bundle up and stay warm! 😉 | null | 2015-02-24 08:50:38 -0800 | United States of America | Eastern Time (US & Canada) |
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