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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,240,207,682,998,300 | negative | 1 | Flight Attendant Complaints | 0.6654 | American | null | mwecker | null | 0 | @AmericanAir 4285. Apparently we’re told, staff on the ground keep promising to come and they don’t. | null | 2015-02-24 07:13:54 -0800 | Washington, DC | Eastern Time (US & Canada) |
570,239,952,975,482,900 | negative | 1 | Customer Service Issue | 1 | American | null | betorides | null | 0 | @AmericanAir over 70 days no contact from a human or apology letter. @AmericanAir is #yucki. Read all about it soon http://t.co/9R9OmzQAVI | null | 2015-02-24 07:12:53 -0800 | null | Quito |
570,239,688,755,302,400 | negative | 1 | Late Flight | 0.3468 | American | null | JR_Fett | null | 0 | @AmericanAir Well I'm showing I am still sitting at the gate on the plane that has not departed? | null | 2015-02-24 07:11:50 -0800 | null | null |
570,239,463,089,000,450 | positive | 1 | null | null | American | null | georgetietjen | null | 0 | @AmericanAir Thanks guys got some sleep. Hang in there DFW with bad weather. | null | 2015-02-24 07:10:57 -0800 | null | null |
570,239,376,283,676,700 | negative | 1 | Flight Booking Problems | 1 | American | null | jeremyleewhite | null | 0 | @AmericanAir My ticket was booked with AA with miles..... Sorry we sold you a ticket with a company we merged with but we can't fix it? | null | 2015-02-24 07:10:36 -0800 | null | null |
570,238,822,157,570,050 | negative | 0.6952 | Flight Booking Problems | 0.6952 | American | null | LSNorwich | null | 0 | @AmericanAir Is it possible to change the FF number on a passenger on a Flight Booking Problems, it won't let me change it? | null | 2015-02-24 07:08:24 -0800 | null | London |
570,238,782,202,470,400 | positive | 1 | null | null | American | null | ShpprMktMichael | null | 0 | @AmericanAir great thank you | null | 2015-02-24 07:08:14 -0800 | USA | null |
570,238,126,611,963,900 | negative | 1 | Late Flight | 0.708 | American | null | JotakaEaddy | null | 0 | @AmericanAir..still here. feet are freezing b/c doors have been open. Flt time was 8:30. We have fuel but now waiting for "rampers" #AA4285 | null | 2015-02-24 07:05:38 -0800 | Washington DC | null |
570,238,052,943,208,450 | negative | 1 | Lost Luggage | 1 | American | null | betorides | null | 0 | @AmericanAir Just got a call from baggage dept. "...still looking for your property". It's went missing 1/28. PRERECORDED NO HUMAN SERVICE!! | null | 2015-02-24 07:05:20 -0800 | null | Quito |
570,237,966,355,968,000 | neutral | 1 | null | null | American | null | ThotWalking | null | 0 | @AmericanAir help http://t.co/hYrAo7A4Uu | null | 2015-02-24 07:05:00 -0800 | null | Central Time (US & Canada) |
570,237,399,932,018,700 | negative | 0.6576 | Bad Flight | 0.6576 | American | null | ThotWalking | null | 0 | @AmericanAir there is a fat man stuck in your airplanes bathroom | null | 2015-02-24 07:02:45 -0800 | null | Central Time (US & Canada) |
570,237,269,753,376,800 | neutral | 1 | null | null | American | null | jeremyleewhite | null | 0 | @AmericanAir Connection is US2065 | null | 2015-02-24 07:02:14 -0800 | null | null |
570,237,238,631,669,760 | neutral | 0.6811 | null | 0 | American | null | AmieHCrawford | null | 0 | @AmericanAir I am dealing with the reFlight Booking Problems agent in the Miami airport now | null | 2015-02-24 07:02:06 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,236,690,637,459,460 | positive | 1 | null | null | American | null | JohnCFitness | null | 0 | @AmericanAir simply amazing. Smiles for miles.Thank u for my upgrade tomorrow for ORD.We are spending a lot of time together next few weeks! | null | 2015-02-24 06:59:56 -0800 | World Wide. | Pacific Time (US & Canada) |
570,236,587,386,122,240 | negative | 0.7175 | Late Flight | 0.3633 | American | null | ShpprMktMichael | null | 0 | @AmericanAir what's the status of flight 3494 XNA to DFW. I'm getting different reports? | null | 2015-02-24 06:59:31 -0800 | USA | null |
570,235,413,224,427,500 | positive | 1 | null | null | American | null | emhammer5805 | null | 0 | @AmericanAir Thank you for the quick customer service today. #RefundProcedureNotTooPainful I know that Winter Weather is not your fault. | null | 2015-02-24 06:54:51 -0800 | null | null |
570,235,209,783,717,900 | negative | 1 | Lost Luggage | 1 | American | null | JonKohler | null | 0 | @AmericanAir I need to go to YYZ tmr morning 8am. I switched to United already, but my bag is still off in AA la-la land. | null | 2015-02-24 06:54:03 -0800 | Denver, CO | Eastern Time (US & Canada) |
570,234,946,700,357,600 | neutral | 1 | null | null | American | null | ThotWalking | null | 0 | @AmericanAir drop me a follow I need help | null | 2015-02-24 06:53:00 -0800 | null | Central Time (US & Canada) |
570,234,676,494,757,900 | negative | 1 | Bad Flight | 0.6358 | American | null | NicholasAram | null | 0 | @AmericanAir the whole plane is the same. How old is this plane? The seats leather is coming apart ay the seams. | null | 2015-02-24 06:51:55 -0800 | null | Atlantic Time (Canada) |
570,234,625,848,696,800 | neutral | 0.6917 | null | 0 | American | null | AmieHCrawford | null | 0 | @AmericanAir yes I do I am traveling to Marsh Harbor | null | 2015-02-24 06:51:43 -0800 | Boston, MA | Eastern Time (US & Canada) |
570,234,327,071,629,300 | neutral | 1 | null | null | American | null | MiddleSeatView | null | 0 | @AmericanAir @cityandsand we're trying to coordinate an airport hand-off of Nutella! #veryimportantproject | null | 2015-02-24 06:50:32 -0800 | Washington, D.C. | Atlantic Time (Canada) |
570,233,809,129,467,900 | negative | 1 | Flight Booking Problems | 0.7132 | American | null | jeremyleewhite | null | 0 | @AmericanAir If the flight I selected online was what was ticketed I would not be missing my connection. I need help getting to DFW or IAH!! | [27.97628758, -82.53727303] | 2015-02-24 06:48:29 -0800 | null | null |
570,232,494,034,964,500 | negative | 1 | Bad Flight | 1 | American | null | NicholasAram | null | 0 | @AmericanAir my seat is disgusting. Old and dirty. When are you going to refurbish this plane? US Air 597 jfk to phx | null | 2015-02-24 06:43:15 -0800 | null | Atlantic Time (Canada) |
570,232,487,454,113,800 | neutral | 1 | null | null | American | null | hungariannomad | null | 0 | @AmericanAir is there any way to manually add gift cards to an ex-EU ticket( AA metal on long haul,BA for intra-EU)? | null | 2015-02-24 06:43:14 -0800 | ÜT: 40.755844,-73.945229 | Eastern Time (US & Canada) |
570,232,122,826,493,950 | negative | 1 | Bad Flight | 0.3644 | American | null | JR_Fett | null | 0 | @AmericanAir I understand the need to drain the lavatory fearing freezing but why no policy on checking that before boarding? smh come on... | null | 2015-02-24 06:41:47 -0800 | null | null |
570,231,192,102,019,100 | negative | 1 | Late Flight | 1 | American | null | ryan22042 | null | 0 | @AmericanAir once again flying AA4285, once again 60+ min delay because of mechanical issues. Perhaps you should consider maintenance? | null | 2015-02-24 06:38:05 -0800 | null | null |
570,230,559,693,078,500 | negative | 1 | Bad Flight | 1 | American | null | beantownmatty | null | 0 | @AmericanAir no repair made to the water line. No potable water on board this flight. "We will take off soon." Time for new planes MCI>DFW. | [39.29951964, -94.71192112] | 2015-02-24 06:35:34 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,229,557,740,970,000 | positive | 0.6427 | null | 0 | American | null | beantownmatty | null | 0 | @AmericanAir thanks for the recommendation. We've been sitting here for 45 minutes, last update was 35 min ago. | null | 2015-02-24 06:31:35 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,229,222,662,410,240 | negative | 0.6974 | Customer Service Issue | 0.3755 | American | null | ChellyChelly | null | 0 | @AmericanAir I'll be sticking with @southwest in the future. No change fees, first bag free, and stellar customer service. | null | 2015-02-24 06:30:15 -0800 | Pittsburgh, PA | Eastern Time (US & Canada) |
570,228,063,625,207,800 | neutral | 1 | null | null | American | null | bsauce2011 | null | 0 | @AmericanAir does it show that we are on the same plane? | null | 2015-02-24 06:25:39 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,227,917,877,354,500 | positive | 1 | null | null | American | null | rundallas57 | null | 0 | @AmericanAir although you have no control of the weather, you came through with a great customer service | null | 2015-02-24 06:25:04 -0800 | null | null |
570,227,911,803,998,200 | negative | 1 | Customer Service Issue | 1 | American | null | bsauce2011 | null | 0 | @AmericanAir there is no local agent! There is no person to answer our questions and their phone service is terrible. | null | 2015-02-24 06:25:03 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,226,757,380,530,200 | negative | 0.6824 | Bad Flight | 0.3665 | American | null | ChellyChelly | null | 0 | @AmericanAir ...2/2 doesn't help me. | null | 2015-02-24 06:20:27 -0800 | Pittsburgh, PA | Eastern Time (US & Canada) |
570,226,695,724,245,000 | negative | 1 | Flight Booking Problems | 0.6688 | American | null | ChellyChelly | null | 0 | @AmericanAir As I already have a booked flight that I can't use & can't change w/o a $200 fee, Flight Booking Problems a different type of ticket...1/2 | null | 2015-02-24 06:20:13 -0800 | Pittsburgh, PA | Eastern Time (US & Canada) |
570,226,471,941,251,100 | neutral | 0.6857 | null | null | American | null | beantownmatty | null | 0 | @AmericanAir depends on the terminal, what' the best option? Arrive C, depart A. Breakfast burrito is what I'm craving.. Any update on 1119? | [39.29381252, -94.71144036] | 2015-02-24 06:19:19 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,226,414,525,542,400 | negative | 1 | Flight Attendant Complaints | 1 | American | null | EMesaLaw | null | 0 | @AmericanAir an overzealous stewardess prevented us from bringing in a car seat! #worstflight! | null | 2015-02-24 06:19:06 -0800 | Greater New England Area | Quito |
570,226,080,457,449,500 | negative | 1 | Can't Tell | 0.3656 | American | null | EMesaLaw | null | 0 | @AmericanAir watch out if you are a parent...they break stroller & tell you look at the fine print | null | 2015-02-24 06:17:46 -0800 | Greater New England Area | Quito |
570,225,101,104,226,300 | positive | 0.6723 | null | null | American | null | Daphnewayans | null | 0 | @AmericanAir I wish I could remember all of their names! | null | 2015-02-24 06:13:53 -0800 | Los Angeles | null |
570,225,098,189,348,860 | neutral | 1 | null | null | American | null | bsauce2011 | null | 0 | @AmericanAir and is there a delay on our connection to pns? | null | 2015-02-24 06:13:52 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,224,968,417,603,600 | neutral | 0.6565 | null | null | American | null | oobunillaoo | null | 0 | @AmericanAir thanks for getting back to me. how frequently are these weather advisories updated throughout the day? | null | 2015-02-24 06:13:21 -0800 | usa::fr::uk | London |
570,224,942,681,206,800 | negative | 0.6578 | Bad Flight | 0.3498 | American | null | Rachelgaffney | null | 0 | @AmericanAir living in DFW.. Your Hub.. Hate having to fly to JFK to get to Ireland | null | 2015-02-24 06:13:15 -0800 | Dallas,Tx | Central Time (US & Canada) |
570,224,927,602,839,550 | negative | 1 | Customer Service Issue | 0.6576 | American | null | bsauce2011 | null | 0 | @AmericanAir ok. There is no one at the airport that is helping us. Another customer got told the flight isn't leaving till 1220 | null | 2015-02-24 06:13:11 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,224,421,194,965,000 | positive | 1 | null | null | American | null | chadstallion | null | 0 | @AmericanAir thank you AA, this is how I always start my vacations http://t.co/dzKc3auZU9 | [33.8143379, -116.53572408] | 2015-02-24 06:11:10 -0800 | null | Central Time (US & Canada) |
570,224,417,445,261,300 | negative | 1 | Customer Service Issue | 1 | American | null | KyleFerrel | null | 0 | @AmericanAir how do I talk to an actual person that will help me, and do what you guys should do? | null | 2015-02-24 06:11:10 -0800 | Nevada | America/Los_Angeles |
570,224,015,656,284,160 | negative | 1 | Customer Service Issue | 1 | American | null | ChellyChelly | null | 0 | @AmericanAir Customer service provides no wiggle room to change flight without a $200 change fee. @southwest has always been accommodating. | null | 2015-02-24 06:09:34 -0800 | Pittsburgh, PA | Eastern Time (US & Canada) |
570,223,806,322,581,500 | negative | 1 | Late Flight | 0.6446 | American | null | beantownmatty | null | 0 | @AmericanAir flight AA1119, cx to AA157. Killing my layover, still wanting breakfast. I'm hungry! Get me to DFW! | null | 2015-02-24 06:08:44 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,223,582,380,494,850 | positive | 1 | null | null | American | null | MareishaWinters | null | 0 | @AmericanAir Yes, thank you. Just not how I wanted to start my vacation! | null | 2015-02-24 06:07:50 -0800 | Charlotte, NC | Eastern Time (US & Canada) |
570,223,576,038,686,700 | neutral | 1 | null | null | American | null | bsauce2011 | null | 0 | @AmericanAir my flight number is 3M 50 | null | 2015-02-24 06:07:49 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,222,998,919,225,340 | negative | 1 | Customer Service Issue | 0.6505 | American | null | bsauce2011 | null | 0 | @AmericanAir your staff at rsw working the sliver airlines desk is not helpful. We can not get any information about our flight. | null | 2015-02-24 06:05:31 -0800 | Fort Myers | Eastern Time (US & Canada) |
570,222,495,145,406,460 | negative | 0.6837 | Late Flight | 0.3745 | American | null | beantownmatty | null | 0 | @AmericanAir when the pilot announces that the plane has been unused for 2 days and maintenance is dealing with another aircraft.. | null | 2015-02-24 06:03:31 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,222,445,971,382,300 | neutral | 1 | null | null | American | null | WhatSarahSayzz | null | 0 | @AmericanAir I know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours? 🙏 | null | 2015-02-24 06:03:19 -0800 | null | Pacific Time (US & Canada) |
570,222,414,400,860,160 | positive | 1 | null | null | American | null | Rachelgaffney | null | 0 | @AmericanAir thank you for replying. Trying to figure out how to get from there from DFW | null | 2015-02-24 06:03:12 -0800 | Dallas,Tx | Central Time (US & Canada) |
570,222,239,603,273,700 | negative | 0.6894 | Can't Tell | 0.3611 | American | null | Dumas2TTG | null | 0 | @AmericanAir don't merge with an airline that ain't ready for prime time and book your elite flyers on it! #NotHappy @USAirways #NeedCoffee | null | 2015-02-24 06:02:30 -0800 | null | Arizona |
570,221,955,976,187,900 | neutral | 1 | null | null | American | null | RockUrHumanity | null | 0 | @AmericanAir @USAirways Yes, obviously! It just stinks that 4pm is the one option when she was supposed to fly at 7AM YESTERDAY. | null | 2015-02-24 06:01:23 -0800 | East Coast/New England | Eastern Time (US & Canada) |
570,221,471,844,278,300 | negative | 1 | Late Flight | 0.3358 | American | null | Dumas2TTG | null | 0 | “@AmericanAir: @Dumas2TTG Good morning, Tamara. We'll try to get you comfortably on a flight as soon as we can.”#NoXTraLegRoom #NoCoatCloset | null | 2015-02-24 05:59:27 -0800 | null | Arizona |
570,220,301,465,681,900 | positive | 1 | null | null | American | null | barrysterling | null | 0 | @AmericanAir made it! Thanks AA! | null | 2015-02-24 05:54:48 -0800 | Texas | Central Time (US & Canada) |
570,220,267,462,529,000 | negative | 1 | Bad Flight | 0.6895 | American | null | beantownmatty | null | 0 | @AmericanAir how do you NOT do maintenance on #MD80 while it sits for two days? Frozen lines found after its boarded? Come on! #faail #mci | [39.29275067, -94.70795218] | 2015-02-24 05:54:40 -0800 | iPhone: 37.621227,-122.386002 | Eastern Time (US & Canada) |
570,220,208,037,584,900 | positive | 1 | null | null | American | null | THE_amandajean | null | 0 | @AmericanAir why thank you!! Yayayay!! | null | 2015-02-24 05:54:26 -0800 | the one and only TEXAS!!!! | Mountain Time (US & Canada) |
570,220,154,363,232,260 | negative | 1 | Customer Service Issue | 1 | American | null | mirandaash | null | 0 | @AmericanAir That what I hoped - contacted them 3 wks ago about this but they have not responded and still issued in US funds. #frustrated | null | 2015-02-24 05:54:13 -0800 | Surrey, UK | London |
570,220,053,142,097,900 | neutral | 0.6773 | null | 0 | American | null | oobunillaoo | null | 0 | @AmericanAir we're all being told by emergency services to stay home for the next 24-48 hours. | null | 2015-02-24 05:53:49 -0800 | usa::fr::uk | London |
570,219,969,717,219,300 | positive | 0.6864 | null | null | American | null | dwjudson | null | 0 | @AmericanAir Thank you for being so responsive on Twitter. Truly impressive. | null | 2015-02-24 05:53:29 -0800 | Toronto, Ontario, Canada | Eastern Time (US & Canada) |
570,219,877,006,503,940 | neutral | 1 | null | null | American | null | oobunillaoo | null | 0 | @AmericanAir flight BA1551 departing tomorrow (wednesday) - not Cancelled Flightled but how can anyone make it to the airport in this weather? | null | 2015-02-24 05:53:07 -0800 | usa::fr::uk | London |
570,219,815,941,615,600 | neutral | 1 | null | null | American | null | RockUrHumanity | null | 0 | @AmericanAir @USAirways She's on Manch to Charlotte Fl 4628 Told her she could get on a 4pm flight to West Palm Beach. Nothing earlier? | null | 2015-02-24 05:52:52 -0800 | East Coast/New England | Eastern Time (US & Canada) |
570,219,379,696,148,500 | negative | 1 | Can't Tell | 0.6495 | American | null | Dumas2TTG | null | 0 | @AmericanAir @USAirways #Boo! Wack ass terminal 6 @flyLAXairport. No food. No lounge. No Bueno!! Never again!!! | null | 2015-02-24 05:51:08 -0800 | null | Arizona |
570,218,829,546,024,960 | neutral | 1 | null | null | American | null | THE_amandajean | null | 0 | @AmericanAir it's flight 5348 | null | 2015-02-24 05:48:57 -0800 | the one and only TEXAS!!!! | Mountain Time (US & Canada) |
570,218,794,414,673,900 | negative | 1 | Customer Service Issue | 0.6503 | American | null | mirandaash | null | 0 | @AmericanAir You sent me a cheque today which can’t be paid into a UK bank account. VERY annoying! | null | 2015-02-24 05:48:49 -0800 | Surrey, UK | London |
570,218,532,060,835,840 | negative | 0.6865 | Customer Service Issue | 0.6865 | American | null | ELLLORRAC | null | 0 | @AmericanAir The Wichita Falls Airport is the worst, will never fly in or out again. Unknowledgeable staff. | null | 2015-02-24 05:47:46 -0800 | null | Central Time (US & Canada) |
570,218,269,111,664,640 | neutral | 0.6752 | null | 0 | American | null | oobunillaoo | null | 0 | @AmericanAir please can you tell me why DFW has a weather advisory and RDU does not? the entire state of NC has shut down from ice & snow! | null | 2015-02-24 05:46:44 -0800 | usa::fr::uk | London |
570,217,971,815,211,000 | positive | 1 | null | null | American | null | derrekhull | null | 0 | Thank you, @AmericanAir! Much appreciated. | null | 2015-02-24 05:45:33 -0800 | Chicago | null |
570,216,960,321,044,500 | neutral | 1 | null | null | American | null | derrekhull | null | 0 | I'd like the 11c I originally tried for @AmericanAir - again, happy to pay the difference | null | 2015-02-24 05:41:32 -0800 | Chicago | null |
570,216,815,105,847,300 | neutral | 0.6646 | null | 0 | American | null | oobunillaoo | null | 0 | @AmericanAir when will you be issuing a weather advisory for RDU?? the entire state of NC has shut down from the overnight winter storm. | null | 2015-02-24 05:40:57 -0800 | usa::fr::uk | London |
570,216,606,057,541,600 | negative | 1 | Customer Service Issue | 0.6591 | American | null | mirandaash | null | 0 | @AmericanAir I’m still waiting - this has been going on far too long. Is there someone I can speak to? | null | 2015-02-24 05:40:07 -0800 | Surrey, UK | London |
570,216,406,119,157,760 | positive | 1 | null | null | American | null | LisaMitchL | null | 0 | @AmericanAir mission accomplished today, Thank you! | null | 2015-02-24 05:39:19 -0800 | Indianapolis | Eastern Time (US & Canada) |
570,215,492,838,920,200 | negative | 1 | Bad Flight | 0.6717 | American | null | Aero0729 | null | 0 | @AmericanAir zoom in on the sauce and potatoes. This stuff is vile. And I mean vile. http://t.co/m2PHoavRxC | null | 2015-02-24 05:35:42 -0800 | null | null |
570,215,343,530,102,800 | neutral | 0.6528 | null | 0 | American | null | unBRokEn_faith | null | 0 | @AmericanAir when will the merging of miles between you and @USAirways be complete? Wasn't it this month? | null | 2015-02-24 05:35:06 -0800 | null | Eastern Time (US & Canada) |
570,215,106,426,114,050 | negative | 1 | Bad Flight | 0.6663 | American | null | Aero0729 | null | 0 | @AmericanAir - 6 months ago best catering out of all domestic airlines. Today. Worst on the planet. And I've flown almost all of them | null | 2015-02-24 05:34:10 -0800 | null | null |
570,214,789,487,693,800 | negative | 0.6389 | Bad Flight | 0.3581 | American | null | jamiecook79 | null | 0 | @AmericanAir when will there be wifi on the DCA-STL route? 2 hour flight, could use some love! | null | 2015-02-24 05:32:54 -0800 | Arlington, VA | null |
570,214,732,067,700,740 | negative | 1 | Bad Flight | 0.6639 | American | null | Aero0729 | null | 0 | @AmericanAir What is that!? Why even bother catering dog food that no one will eat ? http://t.co/iFESPcBzTm | null | 2015-02-24 05:32:40 -0800 | null | null |
570,213,186,139,525,100 | negative | 1 | Flight Attendant Complaints | 0.6722 | American | null | msolor | null | 0 | @AmericanAir thanks for making the worst fly experience ever. Will never book again with your airline. Train your flight attendants better. | null | 2015-02-24 05:26:32 -0800 | Newark NJ | Quito |
570,212,842,206,580,740 | negative | 1 | Lost Luggage | 1 | American | null | caprisuncerys | null | 0 | @AmericanAir I lost my (basket) ballbag on your plane | null | 2015-02-24 05:25:10 -0800 | Middle earth | Casablanca |
570,212,118,059,995,140 | positive | 1 | null | null | American | null | aprilteybrown | null | 0 | @AmericanAir thanks for the great customer service. Family made it back to SAT safely. The weather at DFW made things a little worrisome. | null | 2015-02-24 05:22:17 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
570,212,050,548,461,600 | negative | 0.6418 | Can't Tell | 0.34 | American | null | dwjudson | null | 0 | @AmericanAir She seems a little preoccupied - that's why I'm bringing it to your attention. I am just flagging an issue as an observer. | null | 2015-02-24 05:22:01 -0800 | Toronto, Ontario, Canada | Eastern Time (US & Canada) |
570,210,392,539,934,700 | negative | 1 | Flight Attendant Complaints | 1 | American | null | dwjudson | null | 0 | @AmericanAir She was at gate on time though, they made her cry, and made a scene for 10 mins instead of boarding her. Plane still outside. | null | 2015-02-24 05:15:26 -0800 | Toronto, Ontario, Canada | Eastern Time (US & Canada) |
570,209,266,264,449,000 | negative | 1 | Can't Tell | 0.6431 | American | null | dwjudson | null | 0 | @AmericanAir Disappointing lack of kindness toward this person. The agent asked her counterparts "why this person was talking to her". | null | 2015-02-24 05:10:57 -0800 | Toronto, Ontario, Canada | Eastern Time (US & Canada) |
570,208,992,439,312,400 | negative | 1 | Late Flight | 0.6685 | American | null | DonnyrMartin | null | 0 | @AmericanAir yes starting w/ flight 1278, getting me home more than 48 hours Late Flightr. record locator BSUXLU | null | 2015-02-24 05:09:52 -0800 | Waco, TX | Central Time (US & Canada) |
570,208,909,522,182,140 | negative | 1 | Flight Attendant Complaints | 1 | American | null | dwjudson | null | 0 | @AmericanAir Your AA3465 staff are refusing to allow a woman to board. She was here at 8 for 8:16 departure. Sign still "Now Boarding"... | null | 2015-02-24 05:09:32 -0800 | Toronto, Ontario, Canada | Eastern Time (US & Canada) |
570,206,562,855,329,800 | positive | 1 | null | null | American | null | vicmeister | null | 0 | @AmericanAir fantastic thanks! Will try and tweet a photo of the view :) | null | 2015-02-24 05:00:13 -0800 | Glasgow via Cork | Dublin |
570,205,917,024,628,740 | positive | 1 | null | null | American | null | barrysterling | null | 0 | @AmericanAir excellent! Love you guys! If it is first class I'll hug ya'll! See you shortly! | null | 2015-02-24 04:57:39 -0800 | Texas | Central Time (US & Canada) |
570,205,132,094,349,300 | positive | 1 | null | null | American | null | RobinaBennett | null | 0 | @AmericanAir Thanks, have emailed them. How long should I expect for a response? | null | 2015-02-24 04:54:32 -0800 | null | Amsterdam |
570,204,972,589,002,750 | neutral | 0.6298 | null | 0 | American | null | VanekSue | null | 0 | @AmericanAir They said it works 80-90% of the time, DFW security entrance C26. Before/after pre-check, whereas I paid for the service. | null | 2015-02-24 04:53:54 -0800 | null | null |
570,204,930,520,191,000 | neutral | 0.6755 | null | 0 | American | null | lindsey_kolb | null | 0 | @AmericanAir 3659 from SGF -> DFW. You might want to clear off the ice for the planes landing. 😳 | null | 2015-02-24 04:53:43 -0800 | Missouri State University | Central Time (US & Canada) |
570,204,435,663,581,200 | positive | 0.6438 | null | null | American | null | barrysterling | null | 0 | @AmericanAir great job TYR ground crew...now let's get this bird outta here!!! Tell flight 3200 to wait on me...be there in 45 mikes! | null | 2015-02-24 04:51:46 -0800 | Texas | Central Time (US & Canada) |
570,203,943,671,865,340 | negative | 1 | Customer Service Issue | 1 | American | null | bcruz1028 | null | 0 | @AmericanAir @USAirways stated before I'm not getting any help there. Tk over 8 hrs yest to spk to a live person then told to chk the site. | null | 2015-02-24 04:49:48 -0800 | null | null |
570,202,978,650,603,500 | neutral | 0.3384 | null | 0 | American | null | superyan | null | 0 | @americanair One question.. my wife didn't get the bonus. Should I call about it today? | null | 2015-02-24 04:45:58 -0800 | null | null |
570,202,730,293,100,540 | negative | 1 | Customer Service Issue | 0.6606 | American | null | JigsawLounge | null | 0 | @AmericanAir but not sufficiently sorry to actually *do* anything about it, I guess. Your systems are presumably beyond reproach or reform. | null | 2015-02-24 04:44:59 -0800 | SR2 | London |
570,202,621,123,780,600 | neutral | 0.6883 | null | 0 | American | null | VanekSue | null | 0 | @AmericanAir Good morning! Wondering why my pre-TSA check was not on my boarding pass this morning?? | null | 2015-02-24 04:44:33 -0800 | null | null |
570,202,204,281,425,900 | neutral | 0.6667 | null | 0 | American | null | ToxicLayge | null | 0 | @AmericanAir Yes I do bit you don't follow me so I can't DM you | null | 2015-02-24 04:42:54 -0800 | null | London |
570,202,173,172,281,340 | negative | 1 | Flight Attendant Complaints | 1 | American | null | joylauren3 | null | 0 | @AmericanAir as your flight attendants are an extension of your brand - bitchy flight attendants on 5:30 am flights are not appreciated. | null | 2015-02-24 04:42:46 -0800 | St. Louis, MO | Hawaii |
570,202,160,564,203,500 | negative | 1 | Flight Attendant Complaints | 0.6699 | American | null | jash01 | null | 0 | @AmericanAir again, no special meal catered for me in F JFK-LAX. thankfully i'm on qantas the rest of way-i fear what youd NOT cater on that | null | 2015-02-24 04:42:43 -0800 | san francisco | Tehran |
570,202,097,041,305,600 | negative | 1 | Cancelled Flight | 1 | American | null | Marci_DZ | null | 0 | @AmericanAir @superyan I did not get any compensation after Cancelled Flighting my departure TWICE and made me missed my own wedding. | null | 2015-02-24 04:42:28 -0800 | null | Eastern Time (US & Canada) |
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