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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
567,896,040,982,069,250 | negative | 1 | Customer Service Issue | 1 | US Airways | null | laurencecharles | null | 0 | @USAirways Now, the JFK Baggage Office has actually run out of paper hotel vouchers. #thislinehasntmovedforanhour | null | 2015-02-17 19:59:01 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,894,427,244,589,060 | positive | 1 | null | null | US Airways | null | Kevinly17 | null | 0 | @USAirways Dude named Shaquille at the desk in Charlotte was incredibly professional and helpful vs. some crazy angry people tonight | null | 2015-02-17 19:52:37 -0800 | null | null |
567,893,710,949,589,000 | negative | 1 | Flight Attendant Complaints | 0.6803 | US Airways | null | weezerandburnie | null | 0 | @USAirways really u gave 6 scotch on the rocks to an out of control drunk and would not let my sister change seats when he was grouping her | null | 2015-02-17 19:49:46 -0800 | Belle MO | null |
567,892,300,551,991,300 | positive | 1 | null | null | US Airways | null | cindycapo | null | 0 | @USAirways Awesome USAir, TYSVM <3 | null | 2015-02-17 19:44:10 -0800 | IL,USA | Central America |
567,889,710,129,029,100 | positive | 1 | null | null | US Airways | null | husainhaqqani | null | 0 | @USAirways Thank you! | null | 2015-02-17 19:33:52 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,889,613,714,522,100 | positive | 1 | null | null | US Airways | null | PsuOhiofarmgirl | null | 0 | @USAirways that would be lovely! You have great people working in your organization. | null | 2015-02-17 19:33:29 -0800 | null | null |
567,887,623,953,457,150 | negative | 1 | Flight Attendant Complaints | 0.3456 | US Airways | null | laurencecharles | null | 0 | @USAirways Only the JFK baggage office is open to help re-book all of us on Cancelled Flightled flight 3121 to DCA. Shameful. | null | 2015-02-17 19:25:35 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,885,719,894,642,700 | negative | 1 | Late Flight | 0.6531 | US Airways | null | JoelWeger | null | 0 | @USAirways hey let flight 1874get to the gate hours Late Flight and no fate with dozens of kids on board | null | 2015-02-17 19:18:01 -0800 | null | null |
567,885,057,085,567,000 | neutral | 0.3441 | null | 0 | US Airways | null | kempallen | null | 0 | @USAirways me too. Me too. | null | 2015-02-17 19:15:23 -0800 | null | Eastern Time (US & Canada) |
567,881,731,967,229,950 | negative | 1 | Late Flight | 0.6997 | US Airways | null | Bink_V | null | 0 | @USAirways a flight update doesn't help when we are waiting 20+ min at our arrival waiting for a plane to leave our gate. Who can I write?😑 | null | 2015-02-17 19:02:10 -0800 | Washingon, DC | Eastern Time (US & Canada) |
567,881,730,490,646,500 | positive | 1 | null | null | US Airways | null | cindycapo | null | 0 | @USAirways TYVM USAir, Happy Night@ <3 | null | 2015-02-17 19:02:09 -0800 | IL,USA | Central America |
567,881,096,647,569,400 | positive | 0.6772 | null | 0 | US Airways | null | wcpojesse | null | 0 | @USAirways thanks! It's hectic for everyone but their actions don't represent the company well IMO | null | 2015-02-17 18:59:38 -0800 | Cincinnati | null |
567,880,416,201,293,800 | negative | 0.7072 | Late Flight | 0.7072 | US Airways | null | AliNHamdani | null | 0 | @USAirways @husainhaqqani Mr. Husain u shld protest as well when one of ur party member Rehman Malik delayed a PIA flight for hours..??? | null | 2015-02-17 18:56:56 -0800 | Islamabad | Islamabad |
567,878,696,356,433,900 | negative | 1 | Customer Service Issue | 0.696 | US Airways | null | sheiladeca | null | 0 | @USAirways NOT GOOD. been on hold for 1hour (2x/day) since sun. to book 1-way flt dividend miles. agents send me to on hold hell. #furious | null | 2015-02-17 18:50:06 -0800 | metro #wdc. prev #rva + #atl. | Atlantic Time (Canada) |
567,875,699,056,468,000 | negative | 1 | Late Flight | 0.6667 | US Airways | null | husainhaqqani | null | 1 | @USAirways I'm sure you don't but question still remains why we only found out at 8.20 that crew won't come before 9.50 for 8.10 flt. Tks. | null | 2015-02-17 18:38:11 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,875,552,377,450,500 | negative | 0.6843 | Can't Tell | 0.6843 | US Airways | null | briana_reyrey | null | 0 | @USAirways not too impressed with your airlines but I would feel a lot better flying with if you upgraded me up to first class tomorrow | null | 2015-02-17 18:37:36 -0800 | null | Atlantic Time (Canada) |
567,874,275,388,043,260 | positive | 1 | null | null | US Airways | null | PsuOhiofarmgirl | null | 0 | @USAirways glad to be home and that your great people got me home safely. Sad for others who didn't get back bc of scheduling problems. | null | 2015-02-17 18:32:32 -0800 | null | null |
567,874,261,085,454,340 | negative | 1 | Late Flight | 1 | US Airways | null | pdotts4 | null | 0 | @USAirways how about an update? 2hrs delayed, this obviously isnt up 2 date, havent boarded http://t.co/L7lWjaZiOA | null | 2015-02-17 18:32:29 -0800 | Atlanta, GA | null |
567,872,406,628,356,100 | negative | 1 | Customer Service Issue | 0.6855 | US Airways | null | glehel | null | 0 | @USAirways @noltnancy What will be is a what may be...what is...sucks. #fail | [36.1036159, -115.16564] | 2015-02-17 18:25:06 -0800 | Washington DC | Eastern Time (US & Canada) |
567,871,168,214,106,100 | negative | 1 | Customer Service Issue | 0.6943 | US Airways | null | Hollywood0218 | null | 0 | @USAirways Your whole handling of this was a joke.Boston Logan had one little old lady,ONE handling all the customers http://t.co/DH2rfUIJYP | null | 2015-02-17 18:20:11 -0800 | null | null |
567,867,498,126,770,200 | positive | 1 | null | null | US Airways | null | Corybranan | null | 0 | @USAirways Will do. I appreciate the response. | null | 2015-02-17 18:05:36 -0800 | Nashville, Tennessee | Central Time (US & Canada) |
567,867,090,729,861,100 | neutral | 1 | null | null | US Airways | null | OiadaIntl | null | 0 | @USAirways @erickofiejones how long are billing cycles | null | 2015-02-17 18:03:59 -0800 | null | null |
567,866,540,424,560,640 | negative | 1 | Customer Service Issue | 1 | US Airways | null | symmetrickeys | null | 0 | @USAirways on hold for 1:23. All because they won't let me use a companion voucher online http://t.co/DPhQRgkdoA | null | 2015-02-17 18:01:48 -0800 | null | null |
567,866,162,865,971,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | willary | null | 0 | @USAirways and no one has been at all helpful. I will never fly this airline again. #NeverAgain #spreadtheword | [35.22363719, -80.94045544] | 2015-02-17 18:00:18 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
567,865,703,765,798,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways No, they won't because after 5 hours of holding I had to give up because I couldn't borrow the phone any longer. 5 hours... | null | 2015-02-17 17:58:28 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,865,044,580,638,700 | negative | 1 | Late Flight | 0.6664 | US Airways | null | willary | null | 1 | @USAirways I've been sitting in the Charlotte airport for 4 hours. Waited for crew and now maintenance. #NeverAgain | [35.22347122, -80.94043272] | 2015-02-17 17:55:51 -0800 | Washington, D.C. | Eastern Time (US & Canada) |
567,864,523,585,118,200 | negative | 1 | Cancelled Flight | 1 | US Airways | null | kaitlliiin | null | 0 | @USAirways delayed my flight 3 times before Cancelled Flighting it, had angry and rude workers, and are now providing no helpful service at all | null | 2015-02-17 17:53:47 -0800 | null | Quito |
567,864,395,264,573,440 | negative | 1 | Cancelled Flight | 1 | US Airways | null | Joeschmow777 | null | 0 | @USAirways My daughter is stranded in charlotte because US Airways Cancelled Flightled her flight tonight. Completely dissatisfied with @USAirways | null | 2015-02-17 17:53:16 -0800 | null | null |
567,862,814,578,061,300 | positive | 1 | null | null | US Airways | null | Rencelas | null | 0 | @usairways Thanks to Kevin and team at F38ish at PHL for some great service recovery tonight. Appreciate it. | null | 2015-02-17 17:47:00 -0800 | Salisbury, MD | Central Time (US & Canada) |
567,861,901,603,901,440 | negative | 1 | Customer Service Issue | 1 | US Airways | null | PndrewCress | null | 0 | @USAirways Commitment to excellence is 2b praised. Can get you to the wrong city 2 days Late Flight or the right one 3 days Late Flight. #customerservice | null | 2015-02-17 17:43:22 -0800 | null | null |
567,860,775,752,208,400 | negative | 0.661 | Cancelled Flight | 0.661 | US Airways | null | PastorMRobinson | null | 0 | @USAirways car services to and from the hotel, food, hotel cost bc of Cancelled Flightlations fall on the customer with last minute notifications | null | 2015-02-17 17:38:53 -0800 | Lexington | Central Time (US & Canada) |
567,860,351,569,649,660 | negative | 1 | Flight Attendant Complaints | 0.3394 | US Airways | null | PastorMRobinson | null | 0 | @USAirways I'm amazed at the lack of communication with the passengers. | null | 2015-02-17 17:37:12 -0800 | Lexington | Central Time (US & Canada) |
567,860,313,883,693,060 | negative | 1 | Flight Attendant Complaints | 0.6729 | US Airways | null | stumintz | null | 0 | @USAirways when I told csr I would close acct, he couldn't care less | null | 2015-02-17 17:37:03 -0800 | null | Arizona |
567,860,175,740,092,400 | negative | 0.6634 | Can't Tell | 0.6634 | US Airways | null | stumintz | null | 0 | @USAirways beware, Barklays bank has terrible cust service. Will not assist, only know to go by badly written book(in English). | null | 2015-02-17 17:36:30 -0800 | null | Arizona |
567,860,107,960,324,100 | negative | 0.6661 | Customer Service Issue | 0.6661 | US Airways | null | PastorMRobinson | null | 0 | @USAirways they call weather an act of God and refuse to help. I have my wife and 3 kids and they have no sympathy. | null | 2015-02-17 17:36:14 -0800 | Lexington | Central Time (US & Canada) |
567,859,888,480,772,100 | negative | 0.6865 | Flight Attendant Complaints | 0.3453 | US Airways | null | PastorMRobinson | null | 0 | @USAirways bad weather shouldn't mean bad service | null | 2015-02-17 17:35:22 -0800 | Lexington | Central Time (US & Canada) |
567,859,714,169,708,540 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | PastorMRobinson | null | 0 | @USAirways stuck in Charlotte being treated like a nobody by staff. | null | 2015-02-17 17:34:40 -0800 | Lexington | Central Time (US & Canada) |
567,859,601,900,740,600 | negative | 1 | Cancelled Flight | 0.6314 | US Airways | null | PastorMRobinson | null | 0 | @USAirways flights keep getting delayed and Cancelled Flighted with no information, worst customer service ever. | null | 2015-02-17 17:34:14 -0800 | Lexington | Central Time (US & Canada) |
567,859,008,230,563,840 | negative | 1 | Customer Service Issue | 0.6678 | US Airways | null | fosterhimself | null | 1 | @USAirways what does "your reservation is 'out of sync.'" mean? On hold w customer service 12 min and want an idea what is up | null | 2015-02-17 17:31:52 -0800 | Wilmington, NC | Eastern Time (US & Canada) |
567,858,957,546,561,540 | negative | 1 | Can't Tell | 1 | US Airways | null | dscottt10 | null | 0 | @USAirways sits on a throne of lies | null | 2015-02-17 17:31:40 -0800 | null | Atlantic Time (Canada) |
567,857,402,340,450,300 | negative | 1 | Lost Luggage | 1 | US Airways | null | michaelrkenney | null | 0 | @USAirways where's my bag? You called at noon promising it today, would like an update like your website promises. I need that bag! | null | 2015-02-17 17:25:29 -0800 | Long Island, NY | Eastern Time (US & Canada) |
567,857,221,159,297,000 | negative | 0.6421 | Late Flight | 0.6421 | US Airways | null | PatrickCronin10 | null | 0 | @USAirways flt 470 Tampa to CLT is very Late Flight gonna miss conn to BOS what can you do? | null | 2015-02-17 17:24:46 -0800 | Nashua, NH | Eastern Time (US & Canada) |
567,856,486,950,576,100 | negative | 1 | Customer Service Issue | 0.6701 | US Airways | null | MelJintheUSA | null | 0 | @USAirways I'm on the flight, finally in the air. Not enough food to feed customers. No movie or entertainment on a 5 hr flight. | null | 2015-02-17 17:21:51 -0800 | null | Eastern Time (US & Canada) |
567,855,788,699,607,040 | neutral | 0.6429 | null | 0 | US Airways | null | unpredictaylor | null | 0 | @USAirways I just hope that pilot had a good day off | null | 2015-02-17 17:19:04 -0800 | null | Atlantic Time (Canada) |
567,854,566,122,864,640 | positive | 1 | null | null | US Airways | null | KristinKlutz | null | 0 | @USAirways thanks for your help! I left a message for DCA lost and found. Fingers crossed we find it! | null | 2015-02-17 17:14:13 -0800 | null | null |
567,851,387,641,597,950 | negative | 1 | Can't Tell | 0.6992 | US Airways | null | timodock | null | 0 | @USAirways is the worst airline I’ve ever flown on. You guys have treated me like garbage today. | [0.0, 0.0] | 2015-02-17 17:01:35 -0800 | Neverland | Quito |
567,851,275,599,110,140 | negative | 1 | Bad Flight | 1 | US Airways | null | kempallen | null | 0 | @USAirways Only water on flight 763 to DCA? This is the first time I've ever seen this happen. #ExecutivePlatinumMeansNothing #IWantCoffee | null | 2015-02-17 17:01:08 -0800 | null | Eastern Time (US & Canada) |
567,850,746,319,753,200 | neutral | 1 | null | null | US Airways | null | annforstie | null | 0 | @USAirways Eh, it happens. I think I'll survive. 😉 Thanks! | null | 2015-02-17 16:59:02 -0800 | Bloomington, MN | Central Time (US & Canada) |
567,850,465,406,394,400 | negative | 1 | Customer Service Issue | 0.676 | US Airways | null | the_jayardee | null | 0 | @USAirways I have a voucher from a past trip that was delayed. I thought I had to talk to someone on the phone to use it. Is that not true? | null | 2015-02-17 16:57:55 -0800 | Philadelphia, PA | Eastern Time (US & Canada) |
567,849,500,536,152,060 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Two4Chaos | null | 0 | @USAirways I did, but it won't help.. Can't believe you wouldn't take full fare for first class and gave away to Platinum Member.. Profits? | null | 2015-02-17 16:54:05 -0800 | Scottsdale, AZ | Arizona |
567,849,102,731,526,140 | negative | 1 | Customer Service Issue | 1 | US Airways | null | TerriHaisten | null | 0 | @USAirways 1 1/2 hours on hold to customer service without anyone answering is more than ridiculous! | null | 2015-02-17 16:52:30 -0800 | null | null |
567,848,843,372,601,340 | neutral | 1 | null | null | US Airways | null | newcrackofdawn | null | 0 | @USAirways - I'm in the Cust Svc line. Your Charlotte, NC agents better be in their A game. | null | 2015-02-17 16:51:29 -0800 | null | null |
567,848,107,456,749,600 | neutral | 1 | null | null | US Airways | null | mintzrandy | null | 0 | @USAirways and if the flight is full? | null | 2015-02-17 16:48:33 -0800 | Philadelphia Suburbs | Eastern Time (US & Canada) |
567,847,966,989,508,600 | negative | 1 | Late Flight | 1 | US Airways | null | Bink_V | null | 0 | @USAirways been delayed three times now finally boarded. Been waiting 20 minutes. Now being told the plan has to be completely powered down. | null | 2015-02-17 16:48:00 -0800 | Washingon, DC | Eastern Time (US & Canada) |
567,847,737,061,941,250 | negative | 1 | Late Flight | 0.6599 | US Airways | null | mttdprkr | null | 0 | @USAirways 4 hours... 4 hours... FOUR HOURS. It's like this is a joke to you. | null | 2015-02-17 16:47:05 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,847,344,307,347,460 | negative | 1 | Late Flight | 0.666 | US Airways | null | SimplyTwiggy | null | 0 | thanks to @USAirways my trip is all screwed up. Ive had to move meetings and a dinner and im STILL not out of nyc yet | null | 2015-02-17 16:45:31 -0800 | Global | Quito |
567,847,120,990,048,260 | negative | 1 | Bad Flight | 1 | US Airways | null | SimplyTwiggy | null | 0 | @USAirways i dont need to check status of my flight because i was ON the plane and you had a door malfunction. Get it together!! | null | 2015-02-17 16:44:38 -0800 | Global | Quito |
567,846,359,631,564,800 | negative | 1 | Late Flight | 0.6767 | US Airways | null | Praise_A_Lord | null | 0 | @USAirways freaking out about the fact you are fixing the engine from Charlotte to Orlando. #longday | null | 2015-02-17 16:41:36 -0800 | Manc. | null |
567,843,415,716,732,900 | negative | 1 | Customer Service Issue | 1 | US Airways | null | erickofiejones | null | 0 | @USAirways I was told there is no record of my refund. Can someone please help me. This has been a long day | null | 2015-02-17 16:29:54 -0800 | null | Eastern Time (US & Canada) |
567,842,647,739,654,140 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Ltos5363 | null | 0 | @USAirways I tried speaking to multiple people at your reservations desk after 30 min on hold. #waivethefee #poorcustomerservice #Neptune | null | 2015-02-17 16:26:51 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,842,466,851,905,540 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways Being put back on hold for what has now been an HOUR is completely unacceptable. | null | 2015-02-17 16:26:08 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,842,439,911,858,200 | negative | 1 | Customer Service Issue | 0.6544 | US Airways | null | Ltos5363 | null | 0 | @USAirways Stop reposting same autoresponse That was return flight home #imateacher. Couldnt get to RSW #neptune#waivethefee #notmyfault | null | 2015-02-17 16:26:02 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,842,370,533,867,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | suzanneboles | null | 0 | @USAirways contd.. They put her on 7 pm flite tonite. I think she's on now. Worst customer service ever! U need to fix it. | null | 2015-02-17 16:25:45 -0800 | London, ON' | Eastern Time (US & Canada) |
567,842,366,473,834,500 | positive | 1 | null | null | US Airways | null | PsuOhiofarmgirl | null | 0 | @USAirways thank you! Glad to be heading home! Great people at your call center! | null | 2015-02-17 16:25:44 -0800 | null | null |
567,841,818,357,964,800 | positive | 0.6584 | null | 0 | US Airways | null | suzanneboles | null | 0 | @USAirways thx 4 replying. After trying 2 get thru many times, & v-mail or people hanging up on, us we talked 2 tech...cont'd | null | 2015-02-17 16:23:34 -0800 | London, ON' | Eastern Time (US & Canada) |
567,840,815,331,991,550 | negative | 1 | Customer Service Issue | 1 | US Airways | null | curtainbounce | null | 0 | @USAirways My Flight Booking Problems C68LD9 just times out when I select it under Manage My Flight Booking Problems for months now. I have emailed but no response. Help? | null | 2015-02-17 16:19:35 -0800 | Sydney, Australia | Sydney |
567,840,122,454,052,860 | positive | 0.6854 | null | null | US Airways | null | wickenstein | null | 0 | @USAirways HA! You're fun. | null | 2015-02-17 16:16:49 -0800 | Charleston, SC | Eastern Time (US & Canada) |
567,840,103,122,509,800 | negative | 1 | Cancelled Flight | 1 | US Airways | null | unpredictaylor | null | 0 | @USAirways UR service is so shitty. Pilot never showed up so we waited hours because another pilot was supposed to come but didn't #Cancelled Flighted | null | 2015-02-17 16:16:45 -0800 | null | Atlantic Time (Canada) |
567,834,881,939,546,100 | neutral | 0.6803 | null | 0 | US Airways | null | mttdprkr | null | 0 | @USAirways how long is that flight? http://t.co/bCwckWtnlE | null | 2015-02-17 15:56:00 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,834,021,293,596,700 | positive | 1 | null | null | US Airways | null | GGoodie56 | null | 0 | @USAirways flying high thanks! | null | 2015-02-17 15:52:35 -0800 | Wading River | null |
567,832,862,130,577,400 | negative | 0.6627 | Can't Tell | 0.3373 | US Airways | null | Ltos5363 | null | 0 | @USAirways ticket couldnt be used bc unable to get to departing dest (RSW) bc of blizzard in BOS. Told only way to use credit is $200 fine | null | 2015-02-17 15:47:58 -0800 | South Shore, MA | Eastern Time (US & Canada) |
567,832,821,013,848,060 | negative | 1 | Customer Service Issue | 0.6762 | US Airways | null | MartyBergerson | null | 0 | @USAirways if I cant get through to reservations how can they take a look? 2+ hour hold times are not reasonable in any industry! | null | 2015-02-17 15:47:49 -0800 | Always Traveling | Eastern Time (US & Canada) |
567,832,250,110,337,000 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways 3+ hours on hold... oh, wait, for less than 5 minutes a useless CSR talked to me and put me back on hold for the last 30 minutes. | null | 2015-02-17 15:45:32 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,832,153,670,705,150 | positive | 0.6742 | null | 0 | US Airways | null | michael_lepp | null | 0 | @USAirways Thanks. It would be better from the gate agent at C14 in Charlotte boarding flight 1791. | [27.96879606, -82.55192621] | 2015-02-17 15:45:09 -0800 | Charlotte, North Carolina | Quito |
567,831,160,978,677,760 | negative | 0.6356 | Late Flight | 0.3355 | US Airways | null | LisaWilsonDaly | null | 0 | @USAirways flt 5302 CLT to DAY supposed to depart 5:51; the 6:20...still no crew. #schedule/contact the pilot! | null | 2015-02-17 15:41:13 -0800 | Centerville, Ohio | Atlantic Time (Canada) |
567,830,991,491,997,700 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | Nathanielyb | null | 0 | @USAirways so i ask for ice and the attendant snaps "i dont have ice on this cart" not 5 min Late Flightr 2 cups of ice to the people 2 rows ahead. | null | 2015-02-17 15:40:32 -0800 | Westbrook, CT | Eastern Time (US & Canada) |
567,829,906,861,793,300 | positive | 0.66 | null | null | US Airways | null | AminESPN | null | 0 | @USAirways thanks | null | 2015-02-17 15:36:14 -0800 | SportsCenter | Arizona |
567,823,045,215,313,900 | negative | 1 | Customer Service Issue | 0.7158 | US Airways | null | tamajared | null | 0 | @USAirways I've been waiting for the callback for EIGHT HOURS. HOW MUCH LONGER?! | null | 2015-02-17 15:08:58 -0800 | DC / MIA | Quito |
567,822,717,665,198,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | mttdprkr | null | 0 | @USAirways 2 and a half hours on hold... Hope it feels good to be a steaming pile of shit. @AmericanAir paid far too much for you. | null | 2015-02-17 15:07:40 -0800 | Vancouver, WA | Pacific Time (US & Canada) |
567,822,117,237,170,200 | negative | 0.6556 | Late Flight | 0.6556 | US Airways | null | PsuOhiofarmgirl | null | 0 | @USAirways redeemed themselves! Flight out at 7:44!!! Had to call and negotiate, but thank the Lord I'm heading home!!!!! | null | 2015-02-17 15:05:17 -0800 | null | null |
567,822,098,950,791,200 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | Two4Chaos | null | 0 | @USAirways Total BS... I offered to pay for a full First Class airfare ..Told Sold out.. 3 seats and they gave the seats to others... #crap | null | 2015-02-17 15:05:12 -0800 | Scottsdale, AZ | Arizona |
567,821,288,820,203,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | DocWaaaaaa | null | 0 | @USAirways I been on hold with U for 40mins wasting my time and $ & I don't appreciate it #WheresTheCustomerServiceAt http://t.co/phI2IfNjIT | null | 2015-02-17 15:01:59 -0800 | NEXT D00R 2 U ( Chiangles ) | Pacific Time (US & Canada) |
567,820,647,465,803,800 | negative | 1 | Late Flight | 1 | US Airways | null | shipge | null | 0 | @USAirways It was US 893. The gate was open after about 50 mins waiting. What a great way to finish an 18 hour delayed arrival!! | null | 2015-02-17 14:59:26 -0800 | Chicago | Central Time (US & Canada) |
567,820,135,265,759,200 | negative | 0.3558 | Can't Tell | 0.3558 | US Airways | null | ChloeLynne17 | null | 0 | @USAirways strikes again. @emilylyonss I strongly suggest you live tweet your ordeal. Their media team appreciates the updates 😎 | null | 2015-02-17 14:57:24 -0800 | null | null |
567,819,711,950,635,000 | negative | 1 | Late Flight | 0.3457 | US Airways | null | earlp | null | 0 | @USAirways flight 4524 first a 2 hour wait for a deadhead crew then deadhead crew takes overhead bin space paying customers annoyed | null | 2015-02-17 14:55:43 -0800 | null | Quito |
567,819,606,904,295,400 | positive | 1 | null | null | US Airways | null | kbutsunturn | null | 0 | @USAirways with the weather mess in the South, I missed my connection in CLT. Impressed though with the Cust Serv phone reps today. | null | 2015-02-17 14:55:18 -0800 | Raleigh, NC | null |
567,818,961,716,387,840 | negative | 1 | Customer Service Issue | 0.6619 | US Airways | null | DropMeAnywhere | null | 0 | @USAirways And really, it's a middle initial versus middle name. All else the same. Not spending my time on your computer issues. | [0.0, 0.0] | 2015-02-17 14:52:44 -0800 | Here, There and Everywhere | Arizona |
567,818,690,096,541,700 | negative | 1 | Bad Flight | 0.6768 | US Airways | null | mintzrandy | null | 0 | @USAirways very disappointed I wasn't "allowed" to change seats after checking in early online for a flight tomorrow morning. | null | 2015-02-17 14:51:39 -0800 | Philadelphia Suburbs | Eastern Time (US & Canada) |
567,818,509,650,124,800 | negative | 1 | Customer Service Issue | 0.6727 | US Airways | null | DropMeAnywhere | null | 0 | @USAirways They're all reservations numbers and none are in Hungary. And my phone not working here. You make it too difficult. | [0.0, 0.0] | 2015-02-17 14:50:56 -0800 | Here, There and Everywhere | Arizona |
567,816,651,900,583,940 | negative | 1 | Customer Service Issue | 0.6522 | US Airways | null | SyncSummit | null | 0 | @USAirways 8 weeks to refund this ticket - 0372389047497?!? - totally unacceptable. Fix this or I'll put it on blast on social media and TV | null | 2015-02-17 14:43:33 -0800 | Where Music meets Visual Media | Eastern Time (US & Canada) |
567,813,042,576,199,700 | negative | 1 | Customer Service Issue | 0.6471 | US Airways | null | CGrescueswimmer | null | 0 | @USAirways yes I can pay out of pocket that us not helping me for loosing my first class ticket to coach. I want resolution or a comp | null | 2015-02-17 14:29:13 -0800 | St. Louis, MO | Central Time (US & Canada) |
567,812,687,893,262,340 | positive | 0.6404 | null | null | US Airways | null | TGRunningLady | null | 0 | @USAirways Frustrating days!No flights home, changed airlines. Thank you PHL USAirway employees & @united for help getting me back to IAH. | null | 2015-02-17 14:27:48 -0800 | null | null |
567,812,370,690,605,060 | neutral | 1 | null | null | US Airways | null | gkorwan | null | 0 | @USAirways @satesq theres only one flt PHL-CRW per day. | null | 2015-02-17 14:26:33 -0800 | Charleston | Atlantic Time (Canada) |
567,812,369,902,133,250 | negative | 1 | Flight Attendant Complaints | 0.6706 | US Airways | null | btr5017 | null | 0 | @USAirways @AmericanAir Your staff members are looking at me like I have two heads. Check your own websites!!! http://t.co/8Hh0c63TIe | null | 2015-02-17 14:26:33 -0800 | null | Eastern Time (US & Canada) |
567,811,918,711,504,900 | neutral | 1 | null | null | US Airways | null | Brandy_Fisher | null | 0 | @USAirways I will be traveling from LAX to CLT to HTS, I have been rebooked for tomorrow due to the travel advisory. | null | 2015-02-17 14:24:45 -0800 | Miss California United States | Eastern Time (US & Canada) |
567,811,573,265,260,540 | negative | 0.6775 | Flight Booking Problems | 0.3535 | US Airways | null | Brandy_Fisher | null | 0 | @USAirways This flight was for my brother. He has been rebooked and I was able to give my info over the phone to get him a pass to the Club. | null | 2015-02-17 14:23:23 -0800 | Miss California United States | Eastern Time (US & Canada) |
567,810,259,675,537,400 | positive | 1 | null | null | US Airways | null | DCSas | null | 0 | @USAirways Flight # 604. Thanks. | null | 2015-02-17 14:18:09 -0800 | ÜT: 38.907675,-76.944183 | Eastern Time (US & Canada) |
567,809,403,668,430,850 | negative | 1 | Late Flight | 1 | US Airways | null | earlp | null | 0 | @USAirways flight 4524 delayed for 2 hours for a deadhead crew. Lets make 150 paying customers wait ...that is great service #USAirways | null | 2015-02-17 14:14:45 -0800 | null | Quito |
567,808,893,464,899,600 | negative | 0.6458 | Bad Flight | 0.6458 | US Airways | null | Sanabia28 | null | 0 | @USAirways if ur going 2 charge $20 for wi-fi make sure it works. #Brutal #DialUp b a 100 by the time things load. #TheEnd #GoodDay | null | 2015-02-17 14:12:44 -0800 | Jupiter, FL | null |
567,808,843,373,105,150 | negative | 1 | Customer Service Issue | 1 | US Airways | null | staciesater | null | 0 | @USAirways is anyone working today?? Anyone want to pick up a phone? | [25.8801693, -80.14141202] | 2015-02-17 14:12:32 -0800 | Nashville, TN | Central Time (US & Canada) |
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