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568,964,227,366,387,700 | positive | 1 | null | null | US Airways | null | GREATNESSEOA | null | 0 | @USAirways you can thank supervisor Jeanine and her coworkers for the excellent customer service they provided | null | 2015-02-20 18:43:37 -0800 | McKinney TX | null |
568,964,010,101,514,240 | negative | 0.6785 | Customer Service Issue | 0.3476 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways only sympathy she offered was holding a reservation until Monday night. That's pretty awesome if you ask me... | null | 2015-02-20 18:42:45 -0800 | McKinney TX | null |
568,963,705,439,789,060 | negative | 1 | Flight Booking Problems | 0.6567 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways express my disappointment in your reservation department and the treatment of a Sailor dealing with a death in the family | null | 2015-02-20 18:41:32 -0800 | McKinney TX | null |
568,963,494,390,820,860 | neutral | 0.7093 | null | 0 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways that's who I spoke to already. We've already booked another flight w/someone else. Thanks for your concern. Just wanted to | null | 2015-02-20 18:40:42 -0800 | McKinney TX | null |
568,962,249,177,436,160 | negative | 1 | Customer Service Issue | 0.6844 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways talked to Supervisor Jeanine and she couldn't help me. 45 minutes of talking to her and nothing. | null | 2015-02-20 18:35:45 -0800 | McKinney TX | null |
568,961,160,357,285,900 | negative | 1 | Can't Tell | 1 | US Airways | null | jimmydubbybubby | null | 0 | @USAirways i thought @united was the worst airline but nah. You guys are far worse. Is @Delta the only decent airline out there? | null | 2015-02-20 18:31:26 -0800 | Been inside your mum since '92 | Central Time (US & Canada) |
568,959,916,498,509,800 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | jamesdeming | null | 0 | @USAirways @keithlaw I flew US Air for the first time yesterday, got propositioned by the flight attendant....true story! #Creditcardsales | null | 2015-02-20 18:26:29 -0800 | null | null |
568,959,870,445,031,400 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways 13 years of Naval Service and I run the travel department for all my commands... | null | 2015-02-20 18:26:18 -0800 | McKinney TX | null |
568,959,665,360,384,000 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways US Airways website. So you double charge people when they book flights now? Apparently you have but I've never been booked twice | null | 2015-02-20 18:25:29 -0800 | McKinney TX | null |
568,959,416,524,886,000 | negative | 0.6632 | Customer Service Issue | 0.3368 | US Airways | null | hrp911 | null | 0 | @USAirways Already tried. How about Conf # via DM | null | 2015-02-20 18:24:30 -0800 | Knoxville | Quito |
568,958,322,306,650,100 | negative | 1 | Late Flight | 0.6544 | US Airways | null | KClinton39 | null | 0 | @USAirways new slogan should be "if you don't want to arrive on time, pick us" | null | 2015-02-20 18:20:09 -0800 | Columbus, OH | Central Time (US & Canada) |
568,957,769,858,060,300 | negative | 1 | Flight Attendant Complaints | 0.6531 | US Airways | null | JeffFassett | null | 0 | @USAirways you have to be crazy! Treated my mom very poorly. Not happy! #usairwaysfail | null | 2015-02-20 18:17:57 -0800 | Florida | Eastern Time (US & Canada) |
568,957,173,692,108,800 | negative | 1 | Customer Service Issue | 0.6555 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways they weren't able to without reFlight Booking Problems and recharging the amount plus $25 fee for help over phone. Spoke to 2 agents & Jeanine | null | 2015-02-20 18:15:35 -0800 | McKinney TX | null |
568,954,558,589,702,140 | negative | 0.663 | Late Flight | 0.663 | US Airways | null | xmaspickles | null | 0 | @USAirways I will send an email with details Late Flightr. Thank you for responding. | null | 2015-02-20 18:05:12 -0800 | Pittsburgh, PA | null |
568,949,250,152,734,700 | negative | 1 | Can't Tell | 1 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways This is the last time I use your airline. I promise that! | null | 2015-02-20 17:44:06 -0800 | McKinney TX | null |
568,948,462,030,467,100 | negative | 0.6386 | Flight Attendant Complaints | 0.3409 | US Airways | null | drfrnknsteindmd | null | 0 | @USAirways @AmericanAir did I mention I'm a silver preferred member and fly every week (not always with you), and not even a meal voucher? | null | 2015-02-20 17:40:58 -0800 | null | null |
568,948,170,060,746,750 | negative | 0.667 | Cancelled Flight | 0.667 | US Airways | null | hrp911 | null | 0 | @usairways Need to change div miles ticket after travel started due to weather advisory. Told not possible unless flight Cancelled Flightled. AnyHelp? | null | 2015-02-20 17:39:48 -0800 | Knoxville | Quito |
568,947,860,424,642,560 | negative | 1 | Late Flight | 1 | US Airways | null | drfrnknsteindmd | null | 0 | @USAirways @AmericanAir I was supposed to get from fresno to pittsburgh by 10pm. Instead I'm now not getting in until 4pm... tomorrow | null | 2015-02-20 17:38:35 -0800 | null | null |
568,947,623,626,846,200 | negative | 1 | Customer Service Issue | 0.3745 | US Airways | null | drfrnknsteindmd | null | 0 | @USAirways @AmericanAir I'm stuck in the airport in fresno trying to beat the storm to pittsburgh, and you guys have offered nothing. HORRID | null | 2015-02-20 17:37:38 -0800 | null | null |
568,947,358,349,701,100 | negative | 1 | Can't Tell | 0.6624 | US Airways | null | Benje0123 | null | 0 | @USAirways hello I have a question for you and your phone lines have jammed | null | 2015-02-20 17:36:35 -0800 | null | null |
568,941,140,415,803,400 | negative | 1 | Can't Tell | 1 | US Airways | null | chrisseifert83 | null | 0 | @USAirways @AmericanAir u are the worst airline ever figure out the merger #dontmakemegooutside | null | 2015-02-20 17:11:52 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,940,264,020,004,860 | negative | 0.6735 | Can't Tell | 0.3469 | US Airways | null | masonkesner | null | 0 | @USAirways Just to follow up here is my experience: http://t.co/WJIiGZtiwg | [0.0, 0.0] | 2015-02-20 17:08:23 -0800 | Arkansas, USA | Central Time (US & Canada) |
568,940,215,190,085,600 | negative | 1 | Can't Tell | 1 | US Airways | null | tluecke12 | null | 0 | @USAirways / @AmericanAir are incompetent. | null | 2015-02-20 17:08:12 -0800 | Chicago | null |
568,937,741,037,088,800 | negative | 1 | Late Flight | 0.6633 | US Airways | null | kimlynam2 | null | 0 | @USAirways Now the next plane had a broken seat! My row! Another hour delay! #mad | null | 2015-02-20 16:58:22 -0800 | null | null |
568,937,707,994,419,200 | negative | 1 | Flight Booking Problems | 0.6699 | US Airways | null | GREATNESSEOA | null | 0 | @USAirways how can I make a purchase, you take the money but I don't have a reservation...Explain | null | 2015-02-20 16:58:14 -0800 | McKinney TX | null |
568,937,604,328,108,000 | neutral | 1 | null | null | US Airways | null | chrisseifert83 | null | 0 | @USAirways @AmericanAir are u paying incedentals? #noworstairline | null | 2015-02-20 16:57:49 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,935,917,341,286,400 | negative | 1 | Can't Tell | 1 | US Airways | null | chrisseifert83 | null | 0 | @USAirways @AmericanAir thought u merged but #USAirways sucks #worstever http://t.co/myNZitCovn | null | 2015-02-20 16:51:07 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,935,636,318,552,060 | positive | 1 | null | null | US Airways | null | Shroomcam | null | 0 | @USAirways yes I did thank you! They did a great job turning the flight in jan ! | null | 2015-02-20 16:50:00 -0800 | Orlando | null |
568,935,494,375,108,600 | negative | 1 | Customer Service Issue | 0.6687 | US Airways | null | jswem25 | null | 0 | @USAirways 2 hours on hold and issue still not resolved. hope to make my flight in 12 hours. for every minute of talk = 20 minutes of hold | null | 2015-02-20 16:49:26 -0800 | null | null |
568,933,672,033,910,800 | positive | 1 | null | null | US Airways | null | RyanMelton | null | 0 | @USAirways connection made. Thanks again this week. #daddyshome | null | 2015-02-20 16:42:12 -0800 | Independence, MO | Central Time (US & Canada) |
568,932,061,882,552,300 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Tracy_M_Levine | null | 0 | @USAirways worst customer service experience ever today. Get it together. | [35.22257093, -80.93941664] | 2015-02-20 16:35:48 -0800 | null | Atlantic Time (Canada) |
568,930,740,127,326,200 | negative | 1 | Customer Service Issue | 1 | US Airways | null | Shapperdacapper | null | 0 | @USAirways I know some folks have to use your airlines but doesn't customer service ever matter? I really hate to complain but it's brutal! | null | 2015-02-20 16:30:33 -0800 | Denver, Colorado | Mountain Time (US & Canada) |
568,930,588,868,141,060 | negative | 1 | Bad Flight | 0.6473 | US Airways | null | Shapperdacapper | null | 0 | @USAirways im on the plane not sure what you mean. We are sitting here. It's just one story of failure after another when I fly you guys | null | 2015-02-20 16:29:57 -0800 | Denver, Colorado | Mountain Time (US & Canada) |
568,929,851,379,478,500 | negative | 1 | Can't Tell | 0.6959 | US Airways | null | chrisseifert83 | null | 0 | @USAirways still waiting #brokenpromises #notnice #neveragain #tellyourstory | null | 2015-02-20 16:27:01 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,929,010,966,765,600 | negative | 1 | Customer Service Issue | 0.6885 | US Airways | null | scottsalkin | null | 0 | @USAirways your team was just terrifyingly rude to a young mother & her baby trying to check in to a flight from PHX to JWA. Help her out. | null | 2015-02-20 16:23:41 -0800 | San Francisco & Scottsdale | Pacific Time (US & Canada) |
568,924,897,575,088,100 | negative | 1 | Can't Tell | 1 | US Airways | null | WorstThingsBot | null | 0 | @USAirways them and @AmericanAir | null | 2015-02-20 16:07:20 -0800 | null | null |
568,923,795,228,139,500 | negative | 1 | Flight Attendant Complaints | 1 | US Airways | null | matthew_mahone | null | 0 | @USAirways rudest crew member experience! Throwing shade and calling out customers. #reachingnewlows | null | 2015-02-20 16:02:57 -0800 | null | null |
568,922,138,348,019,700 | negative | 1 | Can't Tell | 1 | US Airways | null | Jac_Doyle | null | 0 | @USAirways @AmericanAir terminal E in Miami is still the worst most smelly airport ever. Thanks for nothing. | null | 2015-02-20 15:56:22 -0800 | Philadelphia, USA | null |
568,919,673,548,337,150 | negative | 1 | Lost Luggage | 1 | US Airways | null | christinemmayer | null | 0 | @USAirways I did & was told I asked to many questions. bag might still be on flight 413. Should be easy to check when it lands in Seattle. | null | 2015-02-20 15:46:34 -0800 | Callahan, FL | Pacific Time (US & Canada) |
568,917,054,004,334,600 | negative | 1 | Cancelled Flight | 0.6653 | US Airways | null | mrcustaylor555 | null | 0 | @USAirways Cancelled Flightled our original flight to aruba. Now on the way home we were told we don't have seats. Never flying @usairways again | null | 2015-02-20 15:36:10 -0800 | null | null |
568,916,807,815,438,340 | negative | 1 | Late Flight | 1 | US Airways | null | L_Hindle | null | 0 | @USAirways here we go again. Same flight as last week. Delayed already 45 mins. Think the 7:15 can leave PHL before 1:15 am? #waitingagain | null | 2015-02-20 15:35:11 -0800 | Boston | null |
568,914,516,546,850,800 | negative | 0.6875 | Can't Tell | 0.3571 | US Airways | null | philCEP | null | 0 | @USAirways it's not misjudging it's a deliberate strategy. Seen it multiple times on USAir. Makes staff life easier at expens of passengers | null | 2015-02-20 15:26:05 -0800 | Cambridge, MA | Hawaii |
568,914,125,549,649,900 | negative | 0.6309 | Late Flight | 0.6309 | US Airways | null | RyanMelton | null | 0 | @USAirways - delayed 1851. Need an extra 5 min to make 1769. Would appreciate a little help again this week. | null | 2015-02-20 15:24:32 -0800 | Independence, MO | Central Time (US & Canada) |
568,913,819,881,205,760 | negative | 1 | Customer Service Issue | 0.6605 | US Airways | null | JEstradaEwart | null | 0 | @USAirways stuck on Tarmac for hour an a half and told longer to go and no hotels available when we land in Phoenix #unacceptable #unhappy | null | 2015-02-20 15:23:19 -0800 | null | null |
568,913,418,092,224,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | chrisseifert83 | null | 0 | @USAirways not happening #worstairlineever also Marie Burroughs is the worst customer service rep ever #yourairlinesucks | null | 2015-02-20 15:21:43 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,912,730,742,255,600 | negative | 1 | Customer Service Issue | 1 | US Airways | null | drKCfoot | null | 0 | @USAirways technical issues = inefficient computer triage system. Personality/ compassion of operators = not. Sad example of sad company. | null | 2015-02-20 15:18:59 -0800 | Philly | Eastern Time (US & Canada) |
568,912,678,917,271,550 | negative | 1 | Can't Tell | 1 | US Airways | null | LonniebetCh | null | 0 | @USAirways you suck and you ruined my day. And my vacation isn't even until June. | null | 2015-02-20 15:18:47 -0800 | philadelphia | Quito |
568,912,588,748,292,100 | negative | 0.6715 | Late Flight | 0.3729 | US Airways | null | CraigHall19701 | null | 0 | @USAirways will do. maybe the pre-purchase meal email is because the flight is 9 min short of 3 hours, so I guess there are none offered | null | 2015-02-20 15:18:25 -0800 | Delaware | Eastern Time (US & Canada) |
568,911,270,566,608,900 | negative | 0.6778 | Customer Service Issue | 0.3667 | US Airways | null | CraigHall19701 | null | 0 | @USAirways yep, check it and my gmail 'Promotions' folder regularly... :-( | null | 2015-02-20 15:13:11 -0800 | Delaware | Eastern Time (US & Canada) |
568,911,225,167,474,700 | neutral | 1 | null | null | US Airways | null | S_truscott | null | 0 | @USAirways is a bag that is 23”L x 9”W x 12”H allowed as a carry on? | null | 2015-02-20 15:13:00 -0800 | null | null |
568,910,988,361,244,700 | negative | 0.6522 | Customer Service Issue | 0.6522 | US Airways | null | thomasrhodes | null | 0 | @USAirways thanks for nothing | null | 2015-02-20 15:12:04 -0800 | South Carolina | null |
568,909,605,499,215,900 | neutral | 0.6577 | null | 0 | US Airways | null | thomasrhodes | null | 0 | @USAirways there is nothing tonight and I am on the flight now with GOGO internet is there a way that someone could send me a DM or email? | null | 2015-02-20 15:06:34 -0800 | South Carolina | null |
568,909,200,832,618,500 | negative | 1 | Late Flight | 0.6643 | US Airways | null | CAEinNYC | null | 0 | @USAirways 2 bad planes & 3 gate changes= lots of exercise. #travelfail let's hope this plane works. I'm tired. | null | 2015-02-20 15:04:57 -0800 | New York | null |
568,908,978,001,993,700 | negative | 0.664 | Customer Service Issue | 0.664 | US Airways | null | CraigHall19701 | null | 0 | @USAirways Good info, but am already signed up for all options. None of which sound like they applied to the 'missing' emails. | null | 2015-02-20 15:04:04 -0800 | Delaware | Eastern Time (US & Canada) |
568,905,470,502,670,340 | negative | 0.6806 | Late Flight | 0.6806 | US Airways | null | thomasrhodes | null | 0 | @usairways is there not a faster way to get me to Columbia Sc than making me stay in CLT over night after my delayed flight? | null | 2015-02-20 14:50:08 -0800 | South Carolina | null |
568,904,804,451,409,900 | positive | 0.6237 | null | null | US Airways | null | MikeSelesky | null | 0 | @USAirways thank you | null | 2015-02-20 14:47:29 -0800 | null | null |
568,903,820,283,158,500 | negative | 1 | Can't Tell | 1 | US Airways | null | PrezHiggins | null | 0 | @usairways and @american please get my plane together before I go to Jetblue | null | 2015-02-20 14:43:35 -0800 | Stratosphere | Eastern Time (US & Canada) |
568,903,208,015,433,700 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | LPNtoMD | null | 0 | @USAirways it MIGHT have went through. No confirmation. "Please wait" then same form. | null | 2015-02-20 14:41:09 -0800 | null | null |
568,902,736,462,262,300 | negative | 1 | Flight Booking Problems | 0.661 | US Airways | null | LPNtoMD | null | 0 | @USAirways found the tix#, security code not working. Tried a dozen times. | null | 2015-02-20 14:39:16 -0800 | null | null |
568,902,419,972,694,000 | negative | 1 | Customer Service Issue | 0.6911 | US Airways | null | DoctorRedz | null | 0 | @USAirways Nightmarish customer service. Further to that, as an elite member, I'm appalled. | null | 2015-02-20 14:38:01 -0800 | Jamaica | Eastern Time (US & Canada) |
568,902,192,364,548,100 | negative | 1 | Customer Service Issue | 1 | US Airways | null | DoctorRedz | null | 0 | @USAirways I have never been given a number for elite for usair. Only AA. I waited for 3 hours for an answer and by then my seat was gone. | null | 2015-02-20 14:37:07 -0800 | Jamaica | Eastern Time (US & Canada) |
568,901,905,910,521,860 | negative | 0.6496 | Late Flight | 0.3344 | US Airways | null | ImAlexParton | null | 0 | @USAirways if you get my bag from E Gate to B Gate at the Charlotte airport before my 6 pm flight (Late Flight cause of yall) I’ll ride US for life | [0.0, 0.0] | 2015-02-20 14:35:58 -0800 | Atlanta, Ga | Eastern Time (US & Canada) |
568,899,726,273,323,000 | neutral | 1 | null | null | US Airways | null | LPNtoMD | null | 0 | @USAirways It's a debit card, but I am a Dividend member. | null | 2015-02-20 14:27:19 -0800 | null | null |
568,898,634,923,843,600 | negative | 0.6522 | Customer Service Issue | 0.3478 | US Airways | null | chrisseifert83 | null | 0 | @USAirways nothing important to do. Why was I told to wait in the @AmericanAir line? #patiencerunningout | null | 2015-02-20 14:22:58 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,897,700,315,435,000 | neutral | 1 | null | null | US Airways | null | MikeSelesky | null | 0 | @USAirways How do I redeem my pass to the admirals club? I have 1 free visit with my barclay card membership. And can I bring a companion? | null | 2015-02-20 14:19:16 -0800 | null | null |
568,896,751,102,533,600 | neutral | 1 | null | null | US Airways | null | trevels11 | null | 0 | @USAirways Almost home ...East Coast Freeze headed to PHL connect AVP TGIF http://t.co/WXowZhpgfL | null | 2015-02-20 14:15:29 -0800 | Terrapin Station | null |
568,895,534,825,639,940 | negative | 1 | Can't Tell | 0.6808 | US Airways | null | chrisseifert83 | null | 0 | @USAirways @AmericanAir can someone please tell me who I have to talk to #getittogether #findurgrip | null | 2015-02-20 14:10:39 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,895,061,284,364,300 | negative | 1 | Can't Tell | 0.6742 | US Airways | null | unicatfan | null | 0 | Is it insulting that @USAirways @AmericanAir offer a "non required $50 voucher as a goodwill offering..At least my bag can fly round trip | null | 2015-02-20 14:08:46 -0800 | ÜT: 41.5333,-93.62944 | Central Time (US & Canada) |
568,895,050,601,508,860 | negative | 0.6292 | Can't Tell | 0.6292 | US Airways | null | kidchorusteach | null | 0 | @USAirways there is a travel advis for nyc and phil PA -winter weather- but U.S. Air hasn't posted one yet. Can I still change flt wo pen? | null | 2015-02-20 14:08:44 -0800 | null | Eastern Time (US & Canada) |
568,894,795,294,363,650 | negative | 1 | Flight Booking Problems | 0.6413 | US Airways | null | TimAtConservis | null | 0 | @USAirways I'm trying to Request Missed Mileage and it keeps saying it can't my flight from 2/13. Then it says call the number. | null | 2015-02-20 14:07:43 -0800 | Asheville, NC | null |
568,894,101,766,012,900 | negative | 1 | Customer Service Issue | 0.6587 | US Airways | null | christinemmayer | null | 0 | @USAirways flight 413 my carryon is missing.stollen off plane or left at gate. Worst customer service. Doesn't seem to be anyone's concern. | null | 2015-02-20 14:04:58 -0800 | Callahan, FL | Pacific Time (US & Canada) |
568,891,505,869,344,800 | negative | 1 | Bad Flight | 0.6787 | US Airways | null | brittneybla | null | 0 | @USAirways how about checking the plane before having everyone board the plane? #pissed | null | 2015-02-20 13:54:39 -0800 | null | null |
568,890,203,923,980,300 | neutral | 0.66 | null | 0 | US Airways | null | CraigHall19701 | null | 0 | @USAirways Used 2 get emails 1) pre-purchase a snack and 2) when time to check in. Got neither 4 tomorrow's trip. Do they not get sent now? | null | 2015-02-20 13:49:28 -0800 | Delaware | Eastern Time (US & Canada) |
568,889,054,286,053,400 | negative | 1 | Customer Service Issue | 1 | US Airways | null | NatureNerdness | null | 0 | @USAirways link didn't work via Mobil. | null | 2015-02-20 13:44:54 -0800 | null | null |
568,887,349,481,861,100 | negative | 1 | Lost Luggage | 1 | US Airways | null | NatureNerdness | null | 0 | @USAirways Wishing we had our luggage. 2 days now. Had to pay our way from St Thomas to San Juan. Spent extra $$$ because of this mess up. | null | 2015-02-20 13:38:08 -0800 | null | null |
568,885,966,523,527,200 | neutral | 1 | null | null | US Airways | null | DavidHall1981 | null | 0 | @USAirways I'm not a frequent flyer with US airways, I'm qantas? Can I still get notifications? Thank you | null | 2015-02-20 13:32:38 -0800 | Adelaide, South Australia | Adelaide |
568,885,645,927,686,140 | negative | 1 | Customer Service Issue | 0.3406 | US Airways | null | TimAtConservis | null | 0 | @USAirways How do I get through? | null | 2015-02-20 13:31:22 -0800 | Asheville, NC | null |
568,883,826,333,777,900 | negative | 1 | Late Flight | 0.6596 | US Airways | null | chrisseifert83 | null | 0 | @USAirways @AmericanAir who runs the show at the airport have a boarding pass says us airways and I have to wait in American line #yousuck | null | 2015-02-20 13:24:08 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,883,598,281,076,740 | neutral | 1 | null | null | US Airways | null | xspike21 | null | 0 | @USAirways any chance of a travel advisory or DCA this weekend? | null | 2015-02-20 13:23:13 -0800 | null | Eastern Time (US & Canada) |
568,882,629,409,411,100 | positive | 1 | null | null | US Airways | null | walkerwj | null | 0 | @USAirways Yes thank you. Appreciate u checking... | null | 2015-02-20 13:19:22 -0800 | ÜT: 38.955822,-94.728202 | Central Time (US & Canada) |
568,881,975,177,515,000 | negative | 1 | Flight Booking Problems | 1 | US Airways | null | bulezim | null | 0 | @USAirways why I can't book a flight to PRN through your website? | null | 2015-02-20 13:16:46 -0800 | Somewhere in the Milky Way | Eastern Time (US & Canada) |
568,881,442,438,176,800 | negative | 1 | Late Flight | 0.6268 | US Airways | null | chrisseifert83 | null | 0 | @USAirways this is ridiculous #planebroken can't wait to board this one home 5 hours Late Flightr #neverontime #brutal #paymytab | null | 2015-02-20 13:14:39 -0800 | Stamford, Ct | Eastern Time (US & Canada) |
568,881,148,325,007,360 | neutral | 0.689 | null | 0 | US Airways | null | LPNtoMD | null | 0 | @USAirways Yes, it was Sunday. | null | 2015-02-20 13:13:29 -0800 | null | null |
568,878,979,576,410,100 | negative | 1 | Late Flight | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways since when does a maintenance problem and missing flight crew equal delayed due to weather? I'm confused since we had sunny skies | null | 2015-02-20 13:04:52 -0800 | null | null |
568,877,748,967,444,500 | negative | 1 | Customer Service Issue | 1 | US Airways | null | TimAtConservis | null | 0 | @USAirways I keep calling your help line (800) 428-4322 and it keeps saying they are too busy to help & to call back Late Flightr. FOR A WEEK NOW! | null | 2015-02-20 12:59:59 -0800 | Asheville, NC | null |
568,877,690,821,877,760 | negative | 0.6421 | Late Flight | 0.3263 | US Airways | null | Allisonjones704 | null | 0 | @USAirways who would like to watch the video of how loyal customers are really treated while asking for an explanation for our 6 hour delay? | null | 2015-02-20 12:59:45 -0800 | null | null |
568,877,353,478,299,650 | negative | 1 | Late Flight | 1 | US Airways | null | Allisonjones704 | null | 0 | @USAirways more lies, they said in their email we were delayed due to weather when the sky was clear in the city we were departing. | null | 2015-02-20 12:58:24 -0800 | null | null |
568,875,591,308,611,600 | positive | 1 | null | null | US Airways | null | emikomusic | null | 0 | @USAirways I'm enjoying my flights so far! You're doing a great job. Today's been tough, so thanks for making my flights comfortable. | null | 2015-02-20 12:51:24 -0800 | New York, London, Tokyo | London |
568,875,453,773,168,640 | negative | 0.6421 | Late Flight | 0.3263 | US Airways | null | ScottKat22 | null | 0 | @USAirways look @Delta has made the right call on CHO. Please evaluate. http://t.co/3KhGjoFgpX | null | 2015-02-20 12:50:52 -0800 | null | Eastern Time (US & Canada) |
568,874,399,652,306,940 | neutral | 0.6404 | null | 0 | US Airways | null | JustCurious1971 | null | 0 | @USAirways That's not the question. Question is: how do I get past the computer fastest if we both know that the computer can't help me? | null | 2015-02-20 12:46:40 -0800 | null | null |
568,874,175,693,242,400 | neutral | 1 | null | null | US Airways | null | dineeno4 | null | 0 | @USAirways if I have Dividend Miles credit card & I used it to book my flight is one bag free? | null | 2015-02-20 12:45:47 -0800 | Syracuse | Eastern Time (US & Canada) |
568,873,459,901,702,140 | negative | 0.6675 | Can't Tell | 0.6675 | US Airways | null | ScottKat22 | null | 0 | @USAirways have checked all day. CHO needs added. Please evaluate. | null | 2015-02-20 12:42:56 -0800 | null | Eastern Time (US & Canada) |
568,873,199,250,706,400 | neutral | 1 | null | null | US Airways | null | DavidHall1981 | null | 0 | @USAirways hi there I am flying MYR-CLT-ORD tomorrow is weather looking ok or problematic? | null | 2015-02-20 12:41:54 -0800 | Adelaide, South Australia | Adelaide |
568,870,841,120,731,140 | neutral | 1 | null | null | US Airways | null | Shroomcam | null | 0 | @USAirways can u tell me if 5238 from clt to Jan has gotten out of the gate yet? I will have a tight connection out of clt to mco. | null | 2015-02-20 12:32:32 -0800 | Orlando | null |
568,870,473,934,762,000 | neutral | 1 | null | null | US Airways | null | walkerwj | null | 0 | @USAirways Please hold US1765 for me. Need to get home tonight before weather. Almost there. | null | 2015-02-20 12:31:04 -0800 | ÜT: 38.955822,-94.728202 | Central Time (US & Canada) |
568,870,279,906,234,400 | neutral | 1 | null | null | US Airways | null | exilauren | null | 0 | @USAirways followed! | null | 2015-02-20 12:30:18 -0800 | Washington, DC via Boston | Central Time (US & Canada) |
568,869,609,622,904,800 | positive | 1 | null | null | US Airways | null | liamkraz | null | 0 | @USAirways Shavon at customer service desk in Charlotte was fantastic! So helpful and smiling evn after what sounds like long day.Reward her | null | 2015-02-20 12:27:38 -0800 | Arlington Va | Quito |
568,868,928,732,028,900 | neutral | 0.662 | null | 0 | US Airways | null | ScottKat22 | null | 0 | @USAirways have scheduled flight Sat(2morrow) CHO-CLT CHO needs to be added to weather advisory. Please evaluate asap. | null | 2015-02-20 12:24:56 -0800 | null | Eastern Time (US & Canada) |
568,867,930,127,114,240 | negative | 0.6451 | Bad Flight | 0.6451 | US Airways | null | elliottgilmore | null | 0 | @USAirways another squashed flight. Having to share my seat with another passenger is not@my idea of quality travel | null | 2015-02-20 12:20:58 -0800 | New York | Eastern Time (US & Canada) |
568,864,981,917,110,300 | negative | 1 | Can't Tell | 0.6575 | US Airways | null | CLChicosky | null | 0 | @nrhodes85: look! Another apology. DO NOT FLY @USAirways | null | 2015-02-20 12:09:15 -0800 | null | null |
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