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1 |
How can I get a permanent resident card?
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To apply for a permanent resident (PR) card, you must meet the eligibility requirements.
If you have a PR card that is going to expire soon or your card was lost, stolen or destroyed, you can apply to renew or replace your PR card.
New permanent residents will receive their PR cards by mail. You do not need to apply for one.
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4 |
How can I come to Canada as a visitor, worker or student?
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We have created an online tool called Come to Canada. It will help you figure out whether you can come to Canada as an immigrant, visitor, worker or student.
This tool guides you through some questions and based on your responses and your situation, it then gives you:
a list of options and
step-by-step instructions on how to apply.
This tool will help you understand the requirements for immigrating to, visiting, studying in or working in Canada. If you are eligible as a visitor, worker or student you can apply online through this tool. You will also have the option to complete a paper application.
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5 |
How can I sponsor my spouse or children?
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You can sponsor your spouse, partner or child to live in Canada if you’re a:
Canadian citizen
person registered in Canada as an Indian under the Canadian Indian Act
permanent resident
Find out more about the steps and requirements to sponsor your spouse, partner or child.
If you’re coming to Canada for a short time, find out if your spouse, partner or child can come with you.
If you’re looking for information about sponsoring another family member, find out how to:
sponsor your parents and grandparents
sponsor your adopted child
sponsor your relatives
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6 |
How can I determine whether I can apply for permanent residence?
|
To find out if you can apply for permanent residency try the Come to Canada tool. It will help you figure out which immigration program will work best for you.
This tool guides you through some questions. Based on your responses and your situation, it will give you
a list of options, and
step-by-step instructions on how to apply
This tool will help you understand the requirements to immigrate to, visit, study in or work in Canada. However, to actually come to Canada, you must still submit the right application forms.
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7 |
How do I fill out an IRCC application?
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If you are applying on paper:
Answer every question, even if it does not apply to you. If any answer, or the application, is incomplete, we may return or refuse it.
If you do not have an answer to a question, and there are no instructions for it on the form or in the instruction guide, write “not applicable” or “N/A” in the space provided. That shows you have read and filled out the form fully.
If your answer to a question will not fit in the space on a printed form, write your full answer on a separate sheet of paper. Note on the paper the exact form you are using and the letter or number of the question you are answering.
If you want to give us more information, such as details of your case, provide it on a separate sheet of paper.
See more tips on completing forms.
If you are applying online:
Answer every question on the application form. If an answer, or the application, is incomplete, we may refuse it.
If you do not have an answer to a question, and there are no instructions for it on the form or in the Instruction Guide, write “not applicable” or “N/A” in the space provided. If you do not have a unique client identifier (UCI), leave the space empty.
If you want to give us more information about your case, type your explanation into a new document and save it. Go to the “Optional documents” section of your document checklist in your account, choose “add letter of explanation,” and upload it.
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8 |
How can I pay my application fees?
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See Pay your fees to learn how you can pay your fees. Your payment options will depend on :
where are you are paying from, and
what you are paying for.
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9 |
Can my friend or family member handle my immigration or citizenship application for me?
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Yes, if you send a completed Use of a Representative form (IMM 5476) with your application. This form is for if you wish to appoint a representative (an immigration or citizenship consultant, lawyer, friend, family member, etc.) to provide advice, consultation, or guidance to you at any stage of the immigration or citizenship application process, or in an immigration or citizenship proceeding.
If you want your spouse, a family member or a friend to check your application status for you, see What should I do if I want my spouse, family member or friend to check on my application for me?
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10 |
What immigration programs can I apply for?
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We have an online tool called Come to Canada. It helps foreign nationals find out if they may be eligible to apply as immigrants, visitors, workers or students in Canada.
This tool guides you through some questions about your personal and work history. Based on your responses and your situation, it then gives you
a list of options, and
step-by-step instructions on how to apply
The Come to Canada tool is for reference only. No immigration decision will be made based on your answers. If you choose to apply, an immigration officer will consider your complete application based on Canada’s immigration law. Your results from the tool will have no bearing on their decision.
If you may be eligible as a visitor, worker, or student you can apply online. The tool will direct you to your account, where you can create an account and fill out the online application. You may also have the option to complete a paper application.
If you may be eligible to immigrate permanently under Express Entry, you must apply online (unless you cannot because of a disability). The tool will direct you to your account, where you will create an account and can fill out the online application.
If you may be eligible to immigrate permanently under any other program, you must submit a paper application.
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12 |
What is my client ID?
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Your client ID, also referred to as a UCI, is on all documents you get from us. It is an eight or ten-digit number that looks like this: 0000-0000 or 00-0000-0000.
If you are applying to us for the first time, you will not yet have a client ID. If you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to input “N/A,” leave the space blank.
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13 |
What is a UCI?
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UCI stands for “unique client identifier.” It is also known as a client identification number (client ID). It’s on official documents you get from us. It has either:
four numbers, a hyphen and four more numbers (Example: 0000-0000) or
two numbers, a hyphen, four numbers, a hyphen and four more numbers (Example: 00-0000-0000)
If you are applying to us for the first time, you will not yet have a UCI. If you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to type “N/A,” leave the space blank.
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14 |
What do you mean by surname?
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Your surname is your family name. It’s also called your “last name.” When filling out applications, type your surname as it appears on your passport, travel or identity document.
Do not use initials.
If you don’t have a family name on your passport, travel or identity document, enter all your given name(s) in the surname field and leave the given name field blank. Do not enter “Not applicable,” “*” or “NA.”
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15 |
I don’t know what dates to put in the history section on my immigration form. What do I do?
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There are three history fields on the form:
work history
address history
education history
Each has a “to” section. This is where you put when you finished that activity or moved from that address. If you are still working or studying, or if you still live at that address, write “today” or the date you are signing the application. If you do not know the exact dates, use your best guess.
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16 |
I need more space on the form to explain everything. What should I do?
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It depends on how you're applying:
If you're applying online
If you need more space to complete a section of a PDF form
create a new document with
the form number, section name and question number
Example: IMM 1295 - Background information - 1. c
your full answer to the question
upload the new document under the appropriate field for the account or portal you're using to apply:
IRCC secure account: Client information
IRCC Portal: Additional documents
Permanent residence portal: Supporting documents
The file type can be JPG, JPEG or PDF.
If you're applying on paper
On a separate sheet of paper, write
the form number, section name and question number
Example: IMM 1295 - Background information - 1. c)
your full answer to the question
Include this with your application.
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17 |
What if some of the questions on the application form don’t apply to me?
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You should fill in all spaces on immigration application PDF forms, if possible. If a question does not apply, you should leave it blank.
If you’re applying online and the form doesn’t let you leave the space blank, type “N/A” or “NA.”
For background/Schedule A questions
If you have to leave questions blank on Schedule A, you should include a letter of explanation that says why it doesn’t apply. This is so the officer doing your background check knows you didn’t forget to fill it in. Otherwise, that could delay your application.
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18 |
What language should my supporting documents be in?
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Unless we tell you otherwise, all supporting documents must be in English or French.
If it is not in English or French, you must send it with:
the English or French translation and
an affidavit from the person who completed the translation and
a certified photocopy of the original document
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19 |
If I am not using a representative, do I need to send a blank Use of a Representative form?
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No. If you will not be using an immigration representative, you do not need to include the Use of a Representative form (IMM 5476) with your application.
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20 |
What should I do if I want my spouse, family member or friend to check on my application for me?
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If you want your spouse, family member, friend or other person to check your application status for you, but not do business with IRCC on your behalf, you must:
Fill and submit the Authority to Release Personal Information to a Designated Individual (IMM 5475) form with your application.
If you already submitted your application, send the authorization through this Web form. It will take us 5 to 10 business days to update your file.
Note: If you want to appoint someone to do business with us on your behalf, you must submit a Use of a Representative (IMM 5476) form.
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21 |
How can I get my immigration application processed faster?
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The time it takes to process an application varies. It depends on where you applied and your situation. To avoid delays:
include all the information we ask for with your application. Use the document checklist in the application package
tell us of any changes to the personal information on your application, such as changes to your:
name
contact information
family situation
make sure the photocopies and documents you give us are clear
provide certified English or French translations of original documents that you submit in other languages
tell the truth on your application
There may be delays in processing your application if:
you do not tell us of any criminal or security problems related to it
your family situation is unclear because of issues such as
a divorce
an incomplete adoption
unresolved child custody issues
the office has to consult with other offices in Canada or abroad
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22 |
What happens after I send in my application?
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In most cases, your application will go through these general steps.
If you’re applying for an electronic travel authorization (eTA)
Email notification
In most cases, you’ll receive a confirmation from us within minutes of applying for your eTA. However, some requests may need several days to process. If this is the case, you can expect an email from us within 72 hours of applying. It will tell you what to do next.
Be sure to give us a current email address when you apply.
Changing your email address
If you change your email address after you apply for an eTA, you must update your email address online. You can do this using this Web form.
After you receive your eTA
Your eTA will be valid for five years or until your passport expires, whichever comes first. Your eTA is linked to the passport you used in your eTA application. You will need to show this passport to the airline agent every time you board a flight.
Note: Having a valid eTA and travel document will make it easier for you to enter Canada, but it does not guarantee your entry. When you arrive in Canada, you will still need to show a border services officer that you meet all requirements to enter. If you do not, you may not be allowed to enter.
If you’re applying for a visitor visa, study or work permit
We’ll
review your application to make sure it’s complete
once you pay the biometrics fee, send you a letter that tells you how to give your biometrics (if applicable)
receive and review your biometrics after you gave them at a collection point (if applicable)
decide if you’re allowed to come to or stay in Canada (we could do a background check)
decide if you’re eligible to apply to work, study or visit Canada
tell you how to get a medical exam (if you need one)
decide if you need to go to an interview
tell you of the decision we make on your application
If you applied online, we’ll contact you through your account.
If you applied on paper, we’ll contact you using the information you gave us.
If you’re applying for permanent residence or to sponsor a family member
We’ll
review your application to make sure it’s complete
once you pay the biometric fee, send you or your family member a letter that tells you how to give your biometrics (if applicable)
receive and review your or your family member’s biometrics after you have given them at a collection point
decide if you’re eligible to sponsor
decide if you’re eligible to apply to become a permanent resident of Canada
tell you when we start processing your application,
tell you how to get a medical exam, if you didn’t get one before sending in your application
do a security screening to make sure all applicants don’t pose a risk to the safety and security of Canadians
decide if you need to go to an interview
tell you of the decision we make on your application
If you’re applying for citizenship
To process applications for a grant of Canadian citizenship, we’ll
review your application to make sure it’s complete
take your fees and send you an acknowledgement of receipt letter
review your application to make sure you meet the requirements for Canadian citizenship
schedule you to take the citizenship test, if you’re between 18 and 54 years old
schedule an interview with you (All applicants will have an interview with an IRCC official. Some applicants may need to have a hearing with a citizenship officer or a citizenship judge)
tell you of the decision made on your application
schedule you to take the oath of citizenship in person at a citizenship ceremony, if we approve your application
If you’re applying for proof of citizenship (citizenship certificate)
Once we receive your application for a citizenship certificate, we check that it’s complete. If it is, we’ll start processing it.
If your case is complex, we may contact you to get more information. Complex applications may take us longer to process than the processing time shown on our website.
Find out more about what happens after you apply for a citizenship certificate.
If you’re applying for a search of citizenship records
When we receive your application for a search of citizenship records, we’ll review it and check that it’s complete. If it is, we’ll start processing and searching our citizenship records using the information you provided. If it’s incomplete, we’ll contact you to ask for the missing information and we may return your application.
Find out more about what happens after you apply for a search of citizenship records, including:
how to track and update your application
what you’ll receive if we find or don’t find a record
There are several ways to check the status of your application.
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23 |
If my immigration application is refused, do I have to wait before I apply again?
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If we refuse your application to come to Canada, you can apply again at any time, unless your decision letter says you can’t. You should only apply again if you can include information that you didn’t include before.
If you had legal status and lost it (for example, if your work permit expired and you did not renew it in time), you have a small amount of time to re-apply. See your decision letter for details.
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24 |
Can I get my citizenship application processed urgently?
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Yes, we can process applications for citizenship services urgently in some situations.
We’ll review your application to see if it qualifies. Even if you qualify, we can’t guarantee we’ll process your application urgently.
Find out when and how to apply urgently to
become a Canadian citizen (grant of citizenship)
get a Canadian citizenship certificate (proof of Canadian citizenship)
ask for a search of citizenship records
resume your Canadian citizenship
give up (renounce) Canadian citizenship
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25 |
How do I submit my application?
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How you submit an application depends on what you apply for.
Review the program you’re interested in to get instructions on how to apply:
Visit Canada
Immigrate to Canada
Work in Canada
Study in Canada
Canadian citizenship
Refugees and asylum
Permanent resident cards and travel documents
Canadian passports and travel documents
Adoption
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28 |
How can I check if my application has been received?
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If we start processing your application, we’ll send you an acknowledgement of receipt letter or email with an application number.
We don’t send an acknowledgement of receipt until we have opened your application and checked that it’s complete. There may be a delay between the date we receive your application and the date we open it.
Your application will be returned to you if
it’s incomplete
fees are missing or
it’s received after a program is paused, closed or a cap is reached
Tips to track your application
If you mail your application
We recommend that you use a postal or courier service with a tracking number to ensure you get proof that your application was delivered to the IRCC office.
For some paper applications, you can get detailed application status and your messages online. You can do this by linking an application to an online account.
If you apply at a visa application centre (VAC)
VACs offer tracking services that tell you when your application has been received at our offices.
If you apply online
You’ll see a confirmation page after you submit your application. You’ll also receive an email:
telling you to check your account for a confirmation message and number, or
confirming you submitted your application
Keep your confirmation information for your records. It can take a few hours for you to receive an email from IRCC after you submit your application.
For more information
Checking your case status online
What happens after I send in my application?
How can I update or ask about an IRCC application in progress?
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29 |
How can I check the status of my application?
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It depends on what kind of application you submitted and how you applied. You may have more than 1 option.
Find out how to check your application status.
If you haven’t heard from us since you applied, find out
when you can check your application status
how to check if we received your application
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30 |
Why can’t I see my application status in the Client Application Status (CAS) tool?
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There are some reasons why you may not be able to see your case status in the Client Application Status (CAS) tool.
1. We haven’t started processing your application
Your status will only show once we start processing your application. There’s a delay between the date we receive your application and the date we open and process it.
2. The tool doesn’t support your application type
The CAS tool can’t track all application types. You may need to check your status a different way.
We have a few accounts for tracking applications. The one you need to use depends on how and what you applied for.
Find out how to check your application status.
3. We removed your application from the tool
After we make a decision, we eventually remove your application from the CAS tool. The length of time depends on the type of application.
Permanent resident applications: 180 days after you arrive in Canada
Permanent resident card applications: 30 days after you get your card
Citizenship applications: 180 days after we make a decision
Visa applications: 365 days after you were refused, you withdrew or your application expired
4. You entered the wrong personal information
Make sure the information you enter matches your passport or identity documents.
5. There is a temporary technical issue
You won’t be able to access online services if there’s system maintenance.
6. You’re using a web browser we don’t support.
Try using
Edge
Firefox
Safari
Chrome
7. You’re not the sponsor or principal applicant on the application
For sponsorship applications, you can only check the application status for your part of the application.
The sponsor can only see the sponsorship part of the application
The person being sponsored can only see the permanent residence part of the application
If you’re a sponsor and want to check the status of the person you’re sponsoring, you must first request access to their information.
8. The information was changed on your sponsorship application
If you were able to see the status of your sponsorship application but no longer can, find out why.
9. You appealed a decision on your sponsorship application
Because the appeal process is complex, CAS doesn’t show the status of an appeal for a refused family class application. This is true whether the appeal was filed by the sponsor or by the person being sponsored. The sponsor will get a letter about the status of the appeal.
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89 |
Are there any fees for applying to sponsor a refugee?
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No, there are no processing fees for private sponsorship applications. Applications forms are also available for free online.
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90 |
Will the refugee have to pay any costs?
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Yes. Refugees resettled to Canada are responsible for paying for travel documents and transportation costs to Canada. To help refugees cover these costs, they are able to access the Immigration Loans Program. For more information on the loans program, see the Refugee Sponsorship Training Program handbooks.
The Interim Federal Health Program (IFHP) covers certain pre-departure medical services for refugees coming to Canada for resettlement. This coverage includes the following services:
immigration medical exams and follow-up treatment of health conditions that would make someone inadmissible to Canada under paragraph 38(1)(a) of the Immigration and Refugee Protection Act
vaccinations
outbreak management and control
medical support needed for safe travel
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91 |
Are sponsored refugee families with children eligible for a child tax benefit when they arrive?
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Yes, sponsored refugee families with children are eligible for a child tax benefit when they get to Canada. Refugees should apply as soon as they arrive in Canada. It may take up to two months to process the application.
The Canada Revenue Agency can only make retroactive payments for up to 11 months from the month it gets the application. If refugees apply for the benefit after a child is one year old, they have to attach proof of birth.
More information on child and family benefits is available from the Canada Revenue Agency.
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92 |
Are resettled refugees allowed to go to university?
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Yes, they may attend university. Resettled refugees are permanent residents on arrival and have all the rights of other permanent residents.
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93 |
Can resettled refugees apply for student loans?
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Yes, as permanent residents, they are eligible for the same types of student loans as other permanent residents. Sponsoring groups do not have to cover tuition costs during the sponsorship year.
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94 |
Are there different rules if I want to sponsor a refugee from Turkey?
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There are no longer restrictions on cases that may be submitted for private sponsorship of refugees out of Turkey.
However, to increase the chances of being granted an exit permit by the Government of Turkey, sponsors should ensure that refugees are registered with the local Turkish authorities. Please refer to Guidelines on Sponsorship out of Turkey for additional information.
This new procedure came into effect in September 2015 following successful implementation of a project under which the department accepted a limited number of applications from Sponsorship Agreement Holders for refugees in Turkey.
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95 |
What kinds of help do privately sponsored refugees get?
|
Financial help
Privately sponsored refugees get financial help from their sponsors in most cases.
The federal government doesn’t usually give financial support. There are some programs where the government helps to fund initial costs. These programs include the Joint Assistance Sponsorship Program or the Blended Visa Office-Referred Program.
Settlement services
Privately sponsored refugees become permanent residents when they arrive in Canada. They can get the same government-funded settlement services as other permanent residents, such as:
information and orientation services
help finding and keeping a job
language training
support to build connections in communities
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96 |
What is a government-assisted refugee?
|
“Government-assisted refugees” are refugees from the Convention Refugees Abroad Class. The Government of Canada or the Government of Quebec supports their initial resettlement in Canada.
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97 |
Why does Canada resettle refugees?
|
Canada resettles refugees to save lives and to provide stability to those fleeing persecution with no hope of relief.
Through its refugee protection system, Canada offers a safe haven to:
people with a well-founded fear of persecution, and
people who are outside of their country and cannot return because of that fear of persecution.
The United Nations Refugee Agency (UNHCR) leads and coordinates international action to protect refugees and resolve refugee problems worldwide. Its main purpose is to protect the rights and well-being of refugees.
As part of its activities, the UNHCR refers refugees to Canada when resettlement is the best solution.
Learn more about the refugee system in Canada and our tradition of humanitarian action
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98 |
What kind of support do government-assisted refugees get?
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The Resettlement Assistance Program (RAP) gives government-assisted refugees immediate and essential supports for their most basic needs.
Support services include:
greeting at the airport,
temporary housing,
help with finding permanent housing,
help with registering for mandatory federal and provincial programs,
orientation to the community, a service that includes
providing contacts for safety and emergency services,
introducing refugees to the city where they have settled,
explaining
public transportation,
Canada's education and health care systems,
Canadian laws and customs, and
the local climate,
personal finance help in areas such as
budgeting,
setting up a bank account and
using debit and credit cards,
basic "life skills" support for high needs clients, and
referrals to other refugee programs.
Canada provides income support under the RAP to eligible refugees who cannot pay for their own basic needs. Support can include a:
one-time household start-up allowance, and
monthly income support payment.
The level of monthly financial support is generally based on the prevailing provincial social assistance rates in the province where the refugees settle. Financial support can last up to one year after a refugee arrives in Canada, or until they can support themselves, whichever occurs first.
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99 |
Do refugees get the same support across Canada?
|
Support services under the Resettlement Assistance Program are the same across Canada. The monthly income support varies slightly from province to province, since it is based on provincial social assistance rates. The monthly amount is meant to cover food, shelter and transportation.
In most cases, the first month's income support payment is larger because it includes a one-time payment to cover the basic costs of setting up a household.
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100 |
Do large and small families get the same amount of money?
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The amounts for household start-up and monthly support vary by family size. Other special allowances may be provided, depending on circumstances.
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101 |
What special allowances may refugees get?
|
The special allowances include:
a school start-up allowance for children attending school, from kindergarten through high school,
a maternity allowance for pregnant women,
a newborn allowance for a family to buy clothing and furniture for their child, and
a housing supplement.
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102 |
How long does the support for government-assisted refugees last?
|
Financial support can last up to one year after a refugee arrives in Canada, or until they can support themselves, whichever occurs first.
Special needs clients selected under the Joint Assistance Sponsorship Program may get Resettlement Assistance Program (RAP) income support for 24 months. Most government-assisted refugees, however, receive financial help for 12 months or less.
Refugees receive RAP support services within the first six weeks of arriving in Canada.
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103 |
Does government provide all the support to government-assisted refugees?
|
No. Organizations across Canada provide initial support services for government-assisted refugees, with funding from the federal government and other sources, such as provincial or municipal governments, and non-profit organizations. The Government of Canada also:
provides financial support for government-assisted refugees, and
funds longer term settlement support services for them.
Provinces also fund organizations to provide services for permanent residents and Canadian citizens.
Note: The province of Quebec provides money and support services to government-assisted refugees in Quebec.
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104 |
Do in-Canada refugee claimants get resettlement assistance?
|
No. In-Canada refugee claimants are not permanent residents. They have not been selected for resettlement and so they are not eligible for resettlement assistance.
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105 |
Do government-assisted refugees get more income support and benefits than Canadian pensioners do?
|
No. Refugees do not get more financial help from the federal government than Canadian pensioners.
A commonly shared email makes this false claim. The email falsely includes the one-time start-up payment as part of the monthly payment.
The amount of monthly financial support that government-assisted refugees gets is based on social assistance rates in each province and territory. It is the minimum amount needed to cover only the most basic food and shelter needs.
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180 |
Can I appeal a decision on a work permit application?
|
Under Canada's Immigration and Refugee Protection Act, there is no formal right of appeal on temporary resident decisions. Instead, you can reapply. If possible, a different officer will examine the application.
You can also ask for a judicial review through the Federal Court of Canada, if you think the process was not fair. A lawyer in Canada would act on your behalf.
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181 |
Can I extend my International Experience Canada work permit?
|
You can only extend your work permit in very specific situations. Find out if you can extend your work permit.
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182 |
Can I apply to extend my Seasonal Agricultural Worker Program work permit?
|
No. The rules for the Seasonal Agricultural Worker Program (SAWP) differ from those for other work permits. Under the SAWP, you may remain in Canada for a maximum of 8 months between January 1st and December 15th. You must leave Canada no later than December 15th. Your employer must request authorization from Employment and Social Development Canada (ESDC) to hire you each season. This is known as a positive Labour Market Impact Assessment. More information is available from ESDC and the Quebec’s Ministère de l’Immigration, de la Diversité et de l’Inclusion. Your employer may want to rehire you. Even so, you must go back to your home country before you can apply for another work permit.
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183 |
Do I need a medical exam to get a work permit?
|
You may need a medical exam to get a work permit if any of these situations apply to you:
You wish to work in any job where it is important to protect public health, such as
health services
child care or
primary or secondary education
You’ll work in an agricultural job, and you have lived in a designated country or territory.
You want to work in Canada for more than 6 months, and you lived in a designated country or territory for 6 consecutive months during the year right before the date you intend to enter Canada.
If you need a medical exam, an officer will tell you so and send you instructions on how to proceed. The officer’s decision is based on the type of job you will have and where you lived in the past year.
Open work permit holders
An officer may not know if you need a medical exam. You should get a medical exam from a panel physician if any of the 3 situations above apply to you.
See also: How do I remove medical conditions from my open work permit.
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184 |
How can I find a doctor who can provide the medical exam I need to come to Canada?
|
Only a panel physician authorized by Immigration, Refugees and Citizenship Canada can do the immigration medical exam.
You can choose a panel physician anywhere in the world. You have to tell them where your application will be processed, so that the medical results can be sent to the right office. You will have to pay for the medical exam. The cost can differ from one doctor to another.
See the list of panel physicians to find a doctor in your area. You cannot choose your family doctor if their name is not on this list.
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185 |
Can I apply to extend a work permit from inside Canada?
|
Yes, if your work permit is still valid, you can apply to extend it from inside Canada.
Find out how to extend your work permit.
If you’re an International Experience Canada participant, see International Experience Canada: Extend your participation or change your work permit
|
186 |
My work permit has expired. Can I apply for another one?
|
Yes, but you can only do this if your permit expired fewer than 90 days ago. You also need to restore your temporary status in Canada.
Since you need to apply to restore your status after it has expired, you can’t work while this application is in progress.
How to restore your status and get a work permit.
International Experience Canada participants
To restore your status, you must be eligible to extend your work permit. See Extend or change your work permit - International Experience Canada.
|
187 |
I work in Quebec. How can I extend my work permit?
|
If you’re an International Experience Canada participant, see Extend or change your work permit – International Experience Canada.
Step 1: Find out if you need a Labour Market Impact Assessment (LMIA)
If you need an LMIA, your employer must follow these steps:
Apply for an LMIA renewal from Employment and Social Development Canada. A positive LMIA allows your employer to hire you.
Apply to Quebec’s provincial government for a Québec Acceptance Certificate (CAQ) for your job.
For more information, see the page Immigrate and settle in Quebec – Temporary workers.
If your employer doesn’t need an LMIA to hire you, you’re also exempt from getting a CAQ. In most cases, your employer will need to submit a new offer of employment through the Employer Portal.
Some LMIA-exempt employers don’t need to submit an offer of employment or pay the employer compliance fee. Find out how to get a work permit for these jobs.
Step 2: Apply to extend your work permit
Before your work permit expires, apply to extend your work permit.
Include copies of your job offer letter or contract and:
the new LMIA or CAQ, or
the offer of employment number that your LMIA-exempt employer received after submitting your offer (if applicable)
Information for your spouse or common-law partner
Your spouse or common-law partner may be eligible to apply for an open work permit. Their work permit will have the same expiry date as your own.
|
188 |
I applied for a new work permit. Can I stay in Canada if my work permit expires?
|
Yes, you can stay in Canada until we make a decision on your new work permit application. This is called maintained status.
You may also be authorized to work until we make a decision on your application. However, you must respect the following requirements:
If you applied for another work permit
You must stay in Canada and work under the conditions of your original work permit.
If you applied to extend or change your work permit before it expired, you’re authorized to keep working under the same conditions as your original permit until we make a decision on your application.
If you applied for a study permit or visitor record
You must stop working on day the original work permit expires.
For example, you may have come to Canada as a worker and then applied for a study permit. If so, you must stop working once your work permit expires. After that, you cannot work or study until you get a new permit.
|
189 |
Can I keep working if my permit expires? How do I prove this to my employer?
|
Yes, if you applied to extend or change your work permit before your work permit expired, you
have maintained your status
are authorized to work until we finalize your application
You must stay in Canada and continue working under the same conditions as your original work permit. For example, if you have an employer-specific work permit, you must still work for the employer named on that permit.
If your employer needs proof you can keep working, there are documents you can show them.
|
190 |
I have applied to extend my work permit. Can I travel outside Canada?
|
You can leave Canada and come back. However, one of three things will happen when you return to Canada.
You may be allowed to come back to Canada as a visitor, if we have not yet decided to extend your work permit. If this is the case, you cannot work until you get your work permit extension. The officer at the port of entry may ask you to prove you have enough money to support yourself in Canada.
You may be allowed to come back to Canada as a worker, if the officer at the port of entry finds out that we extended your work permit while you were away.
You may be asked to apply for a new work permit at the port of entry.
You must also meet all other applicable entry requirements.
|
191 |
I’ve maintained my status, but my health insurance card, driver’s licence and other government ID documents have expired. How can I renew my ID documents?
|
You should apply to renew your government ID before your work or study permit expires.
If you applied online to extend or change your work permit, you can use your letter (WP-EXT except PGWP) as proof that you’re authorized to keep working.
What to do if you need to renew your government ID document
These services are provided by the province you live in. If you need to renew your government ID, you’ll have to apply to the government of the province or territory you live in. That government will decide how and when they renew the documents.
For more information, contact the appropriate government department or agency in the province or territory where you live, such as those responsible for health or transportation.
|
192 |
My work permit expired and I did not apply to extend it. Can I stay and keep working in Canada?
|
If you’re an International Experience Canada participant, see Extend or change your work permit – International Experience Canada.
You can apply to restore your work permit in the first 90 days after it expires. If you do this, you can stay in Canada until you get further instructions, but you must stop working until you receive your restored work permit. There is no guarantee that your application will be approved.
Otherwise, you must leave Canada right away when your work permit expires. If you do not leave, you could be deported and will need permission from an immigration officer to come back.
Find out how to restore your work permit.
|
193 |
Who needs a Labour Market Impact Assessment?
|
Employers of some types of temporary workers need to get a Labour Market Impact Assessment (LMIA) before the worker applies for a work permit. An LMIA is a document from Employment and Social Development Canada that gives the employer permission to hire a temporary worker.
If you are an employer, find out if you need an LMIA.
If you are a worker, you can answer a few questions to find out:
the kind of work permit you can apply for, and
the steps your employer needs to take before you submit your work permit application.
|
194 |
Why do I need another Labour Market Impact Assessment if I just got one a year ago?
|
A Labour Market Impact Assessment (LMIA) is a document an employer may need to get before they are allowed to hire a foreign worker. The LMIA is valid for a limited time. If your employer would like to keep you for a longer period, they must apply for a new LMIA. Employment and Social Development Canada / Service Canada will make sure there are still no Canadian citizens or permanent residents who can do your job.
|
199 |
Can my spouse or common-law partner work in Canada?
|
Yes, in most cases, your spouse or common-law partner can work in Canada. However, they will usually need a work permit to work in Canada. They must apply for their own work permit.
In some cases, your spouse or common-law partner may be able to apply for an open work permit—allowing him or her to accept any job with any employer. For more information, see Who can apply for an open work permit?
In other cases, your spouse or common-law partner must apply for a work permit for a specific employer. The employer may have to get a Labour Market Impact Assessment (LMIA). An LMIA allows an employer to hire someone for a specific job. Find out if your spouse or common-law partner's employer needs an LMIA to hire them.
|
766 |
I get a Bad Encrypt Dictionary error opening a PDF. What does this mean?
|
This means you are using an older version of the reader software (version 7.0 or lower). Our forms are only supported by Adobe Reader 10 or higher.
You can get a free copy of Adobe Reader from the Adobe website. It is available for Windows, Mac and Android devices.
|
767 |
After I click the Validate button on my application form, nothing happens and I don’t see the barcodes. Why?
|
There are a few reasons this could happen.
Your version of Adobe Acrobat Reader is out of date.
The forms you need to validate use special encoding. You need Adobe Acrobat Reader 10 (or higher) to use them.
You’re using a cellphone, tablet or other mobile device.
The barcode forms don’t work on these kinds of devices.
You’re missing information in mandatory fields.
Mandatory fields are those marked with an asterisk (*).
When you click on the validation button, the PDF checks that you entered all the mandatory fields. If any are not complete, you won’t be able to validate the form
The dates you entered are conflicting or not in the right format.
Dates must be entered in the format of (YYYY-MM-DD)
You won’t be able to validate the form if you enter conflicting dates, such as
using a date in the past for the date you plan to travel to Canada
entering a future date for your birth date
You entered special characters into the form.
You cannot use special characters on our forms including spaces. Make sure to remove any spaces in fields that should be empty by pressing the backspace or delete button you may have entered by mistake.
There are also 2 known technical issues:
Mac users: the new version of Adobe Acrobat Reader (DC) may cause some issues.
Download an older version of Adobe Acrobat Reader (11.0.10)
JavaScript: The validation feature needs to use JavaScript within Adobe Acrobat Reader.
Solution:
To turn JavaScript on, open Adobe Acrobat Reader, click on “Edit,” then “Preferences,” then “JavaScript.”
Check the box beside “Enable JavaScript” and click OK.
After making any changes or downloading new software, download a new version of the form and re-enter your information.
If you’re still having issues, find out how to let us know about technical problems.
|
768 |
The calendar is displayed in my local language and I can’t fill in the date fields correctly. What do I do?
|
Download the latest version of Adobe Reader (10 or higher). If you have the latest Adobe Reader, and you are still experiencing difficulties, change your operating system’s regional settings to English or French.
|
769 |
How does the Blended Visa Office-Referred Program work?
|
The Blended Visa Office-Referred (BVOR) Program matches refugees identified for resettlement by the United Nations Refugee Agency (UNHCR) with private sponsors in Canada.
The Government of Canada will provide up to six months of income support through the Resettlement Assistance Program, while private sponsors will provide another six months of financial support and up to a year of social and emotional support. Refugees are also covered under the Interim Federal Health Program for the duration of the sponsorship (one year), in addition to provincial health coverage.
|
770 |
How is the Blended Visa Office-Referred Program different from the regular Private Sponsorship of Refugees Program?
|
Under the Blended Visa Office-Referred (BVOR) Program, refugees are referred to Canadian visa offices abroad directly by the United Nations Refugee Agency (UNHCR).
Many of the refugees sponsored under this program will be travel-ready and will arrive in Canada quickly, normally within 1-4 months.
The Government of Canada will generally provide up to six months of income support through the Resettlement Assistance Program, while private sponsors will provide another six months of financial support and up to a year of social and emotional support. Refugees are also covered under the Interim Federal Health Program for the duration of the sponsorship (one year), in addition to provincial health coverage.
|
771 |
Can refugees be referred to the Blended Visa Office-Referred Program by sponsoring groups?
|
No. Refugees chosen under this program can only be referred by Canadian visa offices.
|
772 |
Where can I find my client ID/UCI?
|
This eight or ten digit number appears on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you have sent us an application before
Look for this number on:
letters we sent you
your immigration document such as a PR card, study or work permit
If you do not have any of these documents but want to fill out an application form:
you can leave the field for UCI (Client ID) blank
If you have not dealt with us since 1973, you will not have a UCI or a Client ID.
If you have not sent us an application before
You will not yet have a client ID. If you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to write “N/A,” leave the space blank.
|
773 |
Where can I find my client ID/UCI?
|
This eight or ten digit number appears on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you have sent us an application before
Look for this number on:
letters we sent you
your immigration document such as a PR card, study or work permit
If you do not have any of these documents but want to fill out an application form:
you can leave the field for UCI (Client ID) blank
If you have not dealt with us since 1973, you will not have a UCI or a Client ID.
If you have not sent us an application before
You will not yet have a client ID. If you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to write “N/A,” leave the space blank.
|
774 |
Where can I find my client ID/UCI?
|
This eight or ten digit number appears on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you have sent us an application before
Look for this number on:
letters we sent you
your immigration document such as a PR card, study or work permit
If you do not have any of these documents but want to fill out an application form:
you can leave the field for UCI (Client ID) blank
If you have not dealt with us since 1973, you will not have a UCI or a Client ID.
If you have not sent us an application before
You will not yet have a client ID. If you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to write “N/A,” leave the space blank.
|
775 |
I forgot my client ID/UCI. How can I get it?
|
This eight or ten digit number looks like this: 0000-0000 or 00-0000-0000.
Look for this number on:
letters we sent you
your immigration document such as a PR card, study or work permit
If you do not have any of these documents but want to fill out an application form, you can leave the field for UCI (Client ID) blank.
If you have not dealt with us since 1973, you will not have a UCI or a Client ID.
|
776 |
I forgot my client ID/UCI. How can I get it?
|
This eight or ten digit number looks like this: 0000-0000 or 00-0000-0000.
Look for this number on:
letters we sent you
your immigration document such as a PR card, study or work permit
If you do not have any of these documents but want to fill out an application form, you can leave the field for UCI (Client ID) blank.
If you have not dealt with us since 1973, you will not have a UCI or a Client ID.
|
777 |
When will I get my client ID/UCI?
|
You will get your client ID – also known as your unique client identifier (UCI) – once you apply. This eight or ten digit number is on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you are applying to us for the first time, you will not yet have a client ID. If so, and you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to type “N/A,” leave the space blank.
|
778 |
When will I get my client ID/UCI?
|
You will get your client ID – also known as your unique client identifier (UCI) – once you apply. This eight or ten digit number is on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you are applying to us for the first time, you will not yet have a client ID. If so, and you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to type “N/A,” leave the space blank.
|
779 |
When will I get my client ID/UCI?
|
You will get your client ID – also known as your unique client identifier (UCI) – once you apply. This eight or ten digit number is on all documents you get from us. It looks like this: 0000-0000 or 00-0000-0000.
If you are applying to us for the first time, you will not yet have a client ID. If so, and you are filling out a form that asks for one, write “Not Applicable” or “N/A” in the space provided.
If you are applying online and the form does not allow you to type “N/A,” leave the space blank.
|
786 |
What if I cannot attend my citizenship appointment with IRCC? Can I reschedule it?
|
Yes. We can reschedule your appointment on a different date.
If you’re not available on the date and time of your appointment
Write us a letter of explanation and send it to us
online, using our web form or
by email or mail to the IRCC office that scheduled your original appointment
The email address or mailing address is in the notice we sent you.
If you lost your invitation letter
Write us a letter of explanation by mail or online, using our web form.
You need to contact us if you don’t attend your appointment
Use our web form to tell us why you missed your appointment. The invitation we sent you will tell you when you need to contact us.
If you don’t contact us in time
we may abandon (stop processing) your application
you need to apply and pay the fees again if you still want to become a Canadian citizen
|
787 |
What if I cannot attend my hearing with a citizenship officer or a citizenship judge? Can I reschedule it?
|
Yes. If you are not available on the date and time to meet with a citizenship officer or a citizenship judge as part of your application for citizenship, you must inform the office where you have been scheduled to appear. You will also be required to provide the reason why you are unable to attend.
The notice asking you to appear will contain the details of:
How to notify the office.
What will happen if you do not attend the meeting.
Your notice will come either by e-mail (to the address provided by you on your application form) or by paper notice in the regular mail.
|
793 |
Who has access to the information I submit when I register for a GCKey?
|
The GCKey service does not share your registration information with any third party. The information you provide is held by the Government of Canada and is protected under the Federal Privacy Act.
|
794 |
What is GCKey?
|
A GCKey lets you securely access the Government of Canada’s online services.
It includes a username and password that you choose. You also must create security questions. This keeps your data secure and lets you recover your account.
|
795 |
Why has the Government of Canada introduced GCKey?
|
The GCKey service was introduced as 1 of 2 options to replace the Access Key service. GCKey is a service managed by the Government of Canada that uses electronic credentials (usernames and passwords) so you can access federal government services online. The GCKey service can be used for those who do not have online banking credentials or choose not to use them with Sign-In Partner (Interac® sign-in service).
|
796 |
How do I get a GCKey credential?
|
To register for a GCKey, go to the sign in page and click the “Continue to GCKey” button.
Then, choose a user name and a password. It’ll ask you to create security questions. Keep a copy of this in a safe place in case you forget.
|
797 |
What does the immigration category on my Confirmation of Permanent Residence document mean?
|
When we approve an immigrant for permanent residence in Canada, we will give them a Confirmation of Permanent Residence (COPR) document. An immigration officer at the port of entry or an IRCC office signs and dates this document when permanent residence is finally granted. Permanent residents use this document to show to provincial and territorial organizations to access services. There is an immigration category printed on this document.
Learn more about the immigration categories used on the COPR.
|
799 |
What do I do if I have technical problems when applying online?
|
Here are some solutions that could help you with technical issues.
Problems downloading, opening or uploading a PDF form
We have some answers that could help.
How do I download and open a PDF form from IRCC’s website?
I can’t open my application form in PDF format. What can I do?
After I click on the Validate button on my application form, nothing happens, and I don’t see the barcodes. Why?
My documents are too large to upload. How do I reduce the file size?
I don’t see the option to upload documents in my account, even though IRCC has asked for them. What do I do?
Find more answers about technical issues with PDF forms and other aspects of applying online.
IRCC secure account – While you’re applying
Technical problems – Filling out an application or trying to upload documents
If you can’t find a solution in our answers about technical issues
Use the Report a technical issue button at the top of your account to share the issue with us.
An agent will respond to you as soon as they can. Our response time can vary depending on overall volume of enquiries.
If you’re in Canada and applying to work or study
In some cases, you need to follow special instructions to complete your application, or you may need to apply on paper. Find out if this applies to you.
All online applications – While you're applying or after you submit your application
This includes the IRCC secure account, the IRCC Portal, the online citizenship application, the Permanent Residence Portal and all other types of online accounts with us.
If the technical problem is not addressed by our answers about technical issues
Use our web form to report a technical problem.
To help us find and solve the issue as fast as possible, follow the steps below.
Personal information and description of the issue
Include the following details on the web form:
surname (last name)
given name(s)
date of birth
country of birth
the type of device you were using (PC, Mac, iPad, etc.)
the browser you were using (including version)
your general location (Africa, Asia, Europe, etc.)
description of the problem or error message, including the date and time (including time zone) it happened
screenshots of the page where you had the problem
a copy/paste text of the full URL of the page
as much information as possible about the steps you took before you had the problem
Additional details about your application
If you have any or all of the following, also include them on the web form:
Unique Client Identifier (UCI)/Client ID Number
If you don’t have a unique client identifier number, enter 1111111111.
application number
If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
personal reference code
current status in Canada and the date of expiration
the date you applied
Screenshots or other documents that show us what the problem is
Showing us what the technical issue is (for example, the messages you may have seen on screen) and when exactly it happened will help us better understand what you experienced and will allow us to provide the right solution.
For technical issues uploading a form or document, include
a copy of the form or document you’re trying to upload (with all fields completed), and
all your answers to the online questionnaire
To do this
choose “Modify my Answers” at the top of the page
save your answers into a document by
taking screen shots or
copying and pasting the text
For technical issues linking your application to a new account, include
all your answers on the “Link an existing application to this account” page. Save them in a document by
taking screenshots or
copying and pasting the text
For all other technical issues, include
screenshots showing the full browser window of the
page where you’re having problems or trying to sign into your account
error message(s) you got
If you need to send many documents and images, find out how to combine documents.
We’ll try to answer within 10 business days after you contact us. Our response time is dependent on the volume of enquiries we receive.
Please do not send your question more than once. It can delay our answer.
Make sure that your enquiry is as complete as possible before you submit a web form.
|
800 |
What is the application process for the Start-up Visa Program?
|
First, you must pitch your business idea to a designated organization and convince it to support your start-up company. Once a designated organization decides to support your business, it will send us a commitment certificate and give you a letter of support.
The process to pitch your idea varies for each designated organization. You must contact the designated organization to find out what you must do to seek its support. If you meet all eligibility criteria, you can submit a completed application, which must include your letter of support.
|
801 |
What is the difference between support from venture capital funds, angel investor groups, and business incubators?
|
To get support from a venture capital fund or an angel investor group, you need a sizable investment from them.
To get support from a business incubator, you must be accepted into a designated Canadian business incubator program. Getting into these programs is a competitive process with limited spots available.
Contact a designated organization to find out how to get their support.
|
802 |
Who will review my Start-up Visa Program application?
|
First, the designated organization(s) that you seek support from will review the viability of your business proposal.
Next, Immigration, Refugees and Citizenship Canada will review your immigration application, if you have received the necessary support to apply, to make sure you’re eligible to become a permanent resident.
Finally, your application may also be subject to an independent peer review process. This is designed to protect against fraud and to ensure that your activities and those of the designated organization are in line with industry standards for this type of support.
|
804 |
Is there an application form to get a letter of support from a designated organization?
|
No. To get a letter of support, you need to convince a designated organization that your business idea is worth supporting. To do that, contact the designated organization you think may be interested in your start-up business and find out how you can pitch your idea.
Each designated organization has its own requirements. For example, you may be asked to present your business concept in person or submit a detailed business plan.
|
815 |
What do I do if I lost my GCKey username or password?
|
If you lost your GCKey password, you can create a new one.
Go to the sign-in page for GCKey.
Create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.
If you lost your GCKey username, you can recover it.
Go to the sign-in page for GCKey.
Click on “Forgot your username?”
Enter the email associated with your account.
Your username will be sent to that email.
If you lost your email, you have to create a new GCKey. If you create a new GCKey, you can access an application by linking the application to your new account.
See also: I recently reset my account, but I don’t see my application. How can I get it back?
|
816 |
What do I do if an online application is down?
|
Scheduled down time
You’ll need to wait a few hours at most. If our online applications and access to online accounts are down for routine system maintenance
We post a message with details including the day, the start time and the planned duration of the maintenance on pages that lead to online applications and account sign in pages. We also tell you at what time everything should be available again. Messages are usually just above an “Apply” or “Sign in” button.
You can also follow Immigration, Refugees and Citizenship Canada on Twitter for notifications on when online applications will be unavailable.
Unscheduled down time
If our online applications are down unexpectedly, we’ll post information and updates about it as soon as we can on our Twitter account and our website in the same locations as we post scheduled down time messages. We appreciate your patience as we endeavour to resolve the issue. Once resolved, we’ll announce it on Twitter and remove the messages on our website.
|
817 |
What browser should I use to apply online?
|
Due to recent upgrades, you may not be able to access your account with certain web browsers. To prevent these difficulties, upgrade your browser to the newest version.
To keep your information secure and confidential when using your online account, use a browser that supports encryption using Transport Layer Security (TLS) 1.2. These include
Firefox
Chrome
Safari
Edge
|
820 |
How many applications to sponsor parents and grandparents do you accept each intake?
|
The application target (the number of applications we’ll accept) for each intake is determined by the number of applications needed to reach the future admission target (the number of persons we’ll admit each year for permanent residence). The admission target for the parents and grandparents category is set annually for the next 3 years in the Multi-Year Levels Plan.
For the 2024 intake, the application target is 20,500.
We send as many invitations as we estimate will be needed to reach the application target. This means we issue more invitations than the application target since not everyone who is invited to apply will actually do so. For the 2024 intake, we’ll send 35,700 invitations.
Number of invitations sent and the application targets in previous intake years:
Intake Year
Invitations Sent
Application Target
2023
24,200
15,000
2022
23,100
15,000
2021
34,500
30,000
2020
13,400
10,000
2019
26,376
20,000
2018
23,500
17,000
2017
16,500
10,000
2016
-
10,000
2015
-
5,000
2014
-
5,000
|
822 |
How can I pay my application fees?
|
See Pay your fees to learn how you can pay your fees. Your payment options will depend on :
where are you are paying from, and
what you are paying for.
|
823 |
Can I hand-deliver my application to sponsor a parent or grandparent?
|
No. You can’t deliver your application to sponsor a parent or grandparent in person. Processing offices aren’t open to the public and don’t accept in-person deliveries.
If you’re invited to apply, you (or your representative) must apply online using the
Permanent Residence (PR) Portal (if you’re applying by yourself)
Representative Permanent Residence (PR) Portal (if you’re using a representative)
If you can’t apply online and need accommodations, including for a disability, you can ask for the application in an alternate format (paper, braille or large print). We’ll give you instructions on where to send your application.
Check our website for information on how to apply.
|
825 |
How can I show proof of income to sponsor my parents and grandparents?
|
You must provide your Notice of Assessment from the Canada Revenue Agency (CRA) for each of the three taxation years immediately preceding the date of your application.
There are two ways you can do this:
Option 1) Give us permission to get your tax information directly from CRA
On the form Financial Evaluation for Parents and Grandparents Sponsorship [IMM 5768], under question 8, “Sponsor Statement of Consent”:
Check “Yes”, and
Provide your Social Insurance Number (SIN), signature and date.
Option 2) Send us the paper copies of your Notices of Assessment
Complete the form Income Sources for the Sponsorship of Parents and Grandparents, and
Include the Notices of Assessment with your application package. If you don’t have the paper copies, login to CRA’s My Account to find them online.
Sponsors living in Quebec
If we approve your sponsorship application, we’ll instruct you to submit an undertaking application to the Quebec ministry in charge of immigration. This ministry will assess your income.
Don’t submit your undertaking application to Quebec before we’ve told you to do so. If you don’t wait for our confirmation, Quebec won’t process your application.
Read the instruction guide for more information about your proof of income.
Income Sources for the Sponsorship of Parents and Grandparents
The form you need depends on whether you got your 2017 Notice of Assessment. You get it from Canada Revenue Agency after filing your taxes each year.
Did you get your 2017 Notice of Assessment?
Yes
No
|
827 |
Do I need to ask the Canada Border Services Agency for a history of entries when applying for citizenship?
|
No. Provide consent by checking the “Yes” box for question 14B “Have you held travel documents and or passports during your eligibility period” on your citizenship application. This will give us permission to get your history of entries from the Canada Border Services Agency (CBSA). It will also take less time than you asking the CBSA for your history.
We use your history of entries to make sure that you have been in Canada long enough to qualify for citizenship.
If you do not provide consent by checking the “Yes” box, you may be asked to send a request for personal information to the CBSA to get your history of entries. Doing this may make the time to process your application longer than the routine processing times for citizenship.
|
828 |
What happens if I check “Yes” on Question 14B (“Consent to the CBSA and IRCC”) on the application for citizenship?
|
When you check “Yes”, you are giving us permission to get your history of entries from the Canada Border Services Agency (CBSA). We need this information to process your citizenship application.
You must check this box because one government department cannot share your personal information with another department without your permission. If you do not check the “Yes” box, you may be asked to request your history from the CBSA and then send it to us. This process takes longer and may make your application take longer than the routine processing times for citizenship.
|
829 |
What is a personal document checklist?
|
A personal document checklist is a list of forms and documents you need to complete and send in with an application when you apply through your IRCC secure account or send a paper application.
If you’re applying for a visitor visa, study or work permit, this checklist is based on the answers you gave in the online immigration eligibility questionnaire.
If you’re applying for permanent residence online, the checklist is based on the answers you gave while completing your application.
Make sure to upload all the supporting documents listed on the checklist that you need to include when you submit an application through your IRCC secure account.
|
830 |
What is a personal reference code?
|
A personal reference code is a unique code you get when you use the Come to Canada online eligibility tool.
You can use this code only in the IRCC secure account to:
start an online application for a visitor visa, study permit or work permit
carry your information from the Come to Canada tool to an Express Entry or International Experience Canada profile
You can find your personal reference code at the top of your results page after you answer all the questions in the tool.
Write the code down and print a copy of your results and checklist for your records.
Your code will expire 60 days after you get it.
|
831 |
Why was I issued a single entry visa instead of a multiple entry visa?
|
All applicants who are eligible for a multiple entry visa will be issued one. However, not all applicants will be eligible for a multiple entry visa. This remains at the discretion of a visa officer. A single entry visa may be issued in cases where, for example:
An applicant is eligible for a fee-exemption and where the purpose of entry to Canada is limited (e.g., for an official visit by a foreign national);
An applicant is participating in a one-time special event in Canada (e.g., Pan-American Games); and/or
Country-specific procedures or guidelines are in place and approved by IRCC.
|
835 |
How do I prove that I need urgent processing for my permanent resident card application?
|
To support a request to have your permanent resident (PR) card application processed urgently, you need:
proof of travel (e.g. a copy of your ticket or itinerary) showing your destination and travel dates;
a copy of your receipt with the date, amount paid, and your payment method;
a letter explaining the reason for the urgency; and
proof of the urgency (e.g. a doctor’s note, death certificate, or letter from your employer)
If you forget to include something or your situation does not qualify for urgent processing, we will process your application normally.
|
837 |
Do I have to apply online for my International Experience Canada work permit or can I apply by mail or in person?
|
You must apply online for an International Experience Canada work permit. You will need a valid credit card and the ability to upload documents to apply online.
You cannot mail your application or submit it in person, and you cannot use the services of a visa application centre to submit your application.
|
840 |
I have a question about a document I am asked to submit in my online account. Who can I ask?
|
To find out why you are being asked to submit a specific document, to get more information about what a document should be, or to let us know why you cannot provide a document
Write a letter with your questions or explanation.
In the online account you used to apply, upload the letter into the slot for the requested document you have questions about.
For example, if you used IRCC secure account to apply, upload the letter that contains your questions in that account.
The processing officer will read your letter and provide more information based on your case.
See also: What do I do if I run into technical problems with my online visa or permit application?
|
841 |
Will my spouse or common-law partner get a work permit under International Experience Canada to come with me?
|
No. If your spouse or common-law partner wants to work in Canada, they have the following 2 options:
Option 1: Apply for International Experience Canada
Your spouse or common-law partner can submit a profile to the International Experience Canada program. They must meet the requirements and follow the application steps if they are invited to apply for a work permit.
Option 2: Apply for a work permit outside the International Experience Canada program
In some cases, your spouse or common-law partner may be able to apply for an open work permit, which would allow them to accept a job from any employer.
Starting January 30, 2023, family members of most foreign workers can apply for an open work permit. Find out more about these changes.
In other cases, they must apply for an employer-specific work permit. The employer may have to get a Labour Market Impact Assessment (LMIA). An LMIA allows an employer to hire someone for a specific job. Find out if your spouse or common-law partner’s employer needs an LMIA to hire them.
How we assess their application
For both options, your spouse or common-law partner’s work permit application will be assessed separately from yours.
If your spouse or common-law partner is not eligible for a work permit, they may be able to come to Canada as a visitor.
See also Can my spouse or common-law partner and dependent children come with me to Canada?
|
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