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842 |
Why do I need to get a police certificate?
|
We use police certificates to find out if you have a criminal record. They help immigration officers make sure you are not a security risk to Canada.
Learn more about police certificates.
|
843 |
Why do I need a medical examination?
|
You need to have a medical exam if you’re planning to:
visit for more than 6 months
work in healthcare or with children or
apply for permanent residence
It’s important for the public health of Canadians, and helps prevent the spread of diseases.
If you’re visiting for less than 6 months, you don’t need one.
Learn more about medical exams.
|
844 |
I want to work in a job that requires a medical exam, but I already have my work permit or authorization. What do I do?
|
Ukrainian nationals and their family members in Canada
If you need to apply for a work permit, extend your work permit or remove the conditions on it, follow these special instructions.
Who are these instructions for?
You can use the instructions on this page if one of these cases applies to you:
You got a port of entry (POE) letter of introduction for an open work permit.
You got a POE letter of introduction for a study permit that will allow you to work on or off campus during your studies.
You already have an open work permit or a work authorization on your study permit and you didn’t get a medical exam, but you want to be able to work in a job that requires a medical exam.
If you haven’t left your country of residence yet
You must
get an upfront medical exam
An exam is considered “upfront” if you get it before a migration officer asks you to.
bring proof that you’ve had a medical exam and give it to the border services officer when you enter Canada
The proof you need is the printed “information sheet” you’ll get from the panel physician who performed the medical exam.
The border services officer will then be able to adjust the conditions of your work or study permit before giving it to you.
Make sure your medical exam results have been updated
The results of your medical exam may not appear in the system right away. The migration officer must see the results in the system before giving you the new work or study permit. Exam results are usually processed within 30 days. However, the processing sometimes takes longer. If you want to confirm that your results are in the system, you can contact your migration office through our web form.
If you’re already in Canada
If you’re in Canada, you have an open work permit or a work authorization on your study permit, and you want to lift the job restrictions, you must
get an upfront medical exam
An exam is considered “upfront” if you get it before the case processing centre asks you to.
include a short letter that explains why you need the restriction removed (to work in a job that requires an exam)
If you are applying online, include this letter when you are asked to upload your documents.
If you’re a work permit holder, you must
submit an application to change your work permit conditions, with all the required documents
On the IMM 5710 form, for 1 a) under “Details of intended work in Canada”, select “Other”.
Also on the IMM 5710 form, for 1 b) under “Other”, write that you need the conditions removed (not authorized to work in childcare, primary/secondary school teachings, health service field occupations).
If you’re a study permit holder, you must
apply to change your study permit conditions
On the IMM 5709 form, check the box next to Apply for a study permit for the first time or extend my study permit and fill out the rest of the required fields.
Employer-specific work permit holders
If you want to work in a job that requires a medical exam, you must apply for a new work permit.
Note: If you’re applying under International Experience Canada (IEC), you must follow the IEC instructions.
|
848 |
My International Experience Canada application was refused because I didn't provide a document. What should I do?
|
If your work permit application was refused and you'd still like to take part in International Experience Canada (IEC), you need to start again by submitting a new profile.
If we invite you to apply for a work permit, you can submit a new work permit application. Read your document checklist carefully. Make sure that you upload all of the documents we ask you to give us.
|
849 |
Can I get a refund if I cancel my International Experience Canada work permit application?
|
Yes, you can, but only if we haven’t issued your Port of Entry (POE) letter.
Find out how to withdraw your application.
|
850 |
I recently reset my IRCC secure account, but I don’t see my application. How can I get it back?
|
If you have just reset your IRCC secure account because you lost your username or password, as a security measure we need to ask you questions about the application you submitted before we give you access to it.
To link an application you have in progress to your IRCC secure account, sign in to your account and click on “Link application to this account” under the heading “What would you like to do today?”
You will have to tell us specific information about the application you would like to access. Have a copy of your application form on hand as you will have to enter the information exactly as you did on your application form.
|
851 |
How do I view the messages in my account?
|
To get messages about a specific application
Sign in to the account you used to apply (for example, IRCC secure account).
Then follow the instructions below. Exception: For citizenship applications, you can find any messages in “Check your actions.”
Scroll down to the section “View my submitted applications or profiles.”
Click on the “Check status and messages” button in the last column.
There you’ll see your application status and any messages about that application.
Click on the arrow next to the message you want to read.
The arrow will turn downward and you’ll see a line that says, “To view this message, click here.” Click the link and the message will open in PDF format.
To get general messages about your account
These messages are on the main account page at the bottom, under the heading “Account messages.”
|
853 |
I can't get a bank statement before I come to Canada. What do I do?
|
International Experience Canada participants who can't get a bank statement may show the following as proof of funds when they arrive at a Canadian port of entry:
A letter on official letterhead from your banking institution, that:
is issued no more than one (1) week before your departure for Canada.
clearly shows your account balance.
is signed and preferably stamped.
Bring the original letter provided by your banking institution, not a photocopy.
See also Prepare for arrival – International Experience Canada
|
854 |
How can I get help with my immigration or citizenship application?
|
There are several ways to get help with your application, depending on what you need help with. The fastest and most affordable way to get help with your application is to use our online resources.
Instruction guides
Most programs you can apply for have an application package with an instruction guide. The guide provides tips and information on
how to fill out your forms
pay your fees
submit your application
Find the instruction guide for your program.
There are also some online applications that allow you to apply without a guide. The online application will take you through all the forms you need to fill out, as well as paying your fees and submitting your application. If you need help with a question or document, click on the help icon (a question mark).
Before you apply, you should still visit the website to understand eligibility requirements, the application process and what to expect after you apply:
Express Entry (permanent residence for skilled workers)
International Experience Canada (work and travel program for youth)
Frequently asked questions and how-to videos
Our online Help Centre has answers to over 800 questions to help you with your application. Type a topic or keyword into the search field to find questions about it.
List of all topics
Top questions about technical problems
Definitions of common words we use
You can also find how-to videos in our video centre. Type the topic you’re interested in into the search bar to find videos about it.
In-person help
For help in person, you can use a representative. If you’re outside Canada, you can also go to a visa application centre (VAC).
Use a representative
A representative is anyone (family, friend or paid advisor) who helps you with your application and who has your consent to get information about your file.
You don’t need to hire anyone to help you with your application. You can get all the forms and information you need to apply for free. Hiring someone doesn’t guarantee that we’ll approve your application or process it faster.
Learn about using a representative
How to fill out the “Use of representative” form to appoint a representative
Go to a visa application centre (if you’re outside Canada)
Visa application centres (VAC) are private businesses that accept applications and make sure they get to the right visa office. There is a fee to use a VAC.
A VAC can
serve you in your local language
make sure your application is complete
collect your fingerprints and photo (biometrics)
VAC don’t have services for every application. They can help you with
study or work permits
visitor visas (temporary resident visas)
travel documents for permanent residents
Find your closest VAC.
If you’re currently in the United States, you can also give your biometrics at an Application Support Center.
If we haven’t answered your question
If you already have an application in progress, learn how to update it or check its status.
If you have general questions about a program or service, contact us through our Web form.
|
856 |
I have lost, deleted or damaged my POE Letter. What should I do?
|
Contact us using the Web form and ask us to re-send your Port of Entry (POE) Letter.
If you applied online, we will usually re-send your POE Letter to you through your account. If you cannot access or link to your original application in your account, make sure you include that detail in your message.
|
857 |
How do I give my fingerprints and get an RCMP criminal record check from inside or outside Canada?
|
RCMP service delays
There’s currently a large demand for RCMP criminal record checks. Your request may be delayed. If this delay has affected you, we’ll automatically extend the deadline to provide the criminal record check by 30 days. You don’t need to contact us or the RCMP to extend the deadline.
If you have lived in Canada for more than 6 months since the age of 18, the Royal Canadian Mounted Police (RCMP) may ask you for fingerprints to complete your criminal record check.
Do not request a criminal record check unless we send you a letter asking for one.
If you need to submit fingerprints for a citizenship application, they must be collected inside Canada.
How to submit fingerprints for a criminal record check from inside or outside Canada.
If you need to give your fingerprints for a criminal record check, this is not the same as giving your biometrics (fingerprints and photo) for an application.
|
858 |
How much does it cost to participate in International Experience Canada?
|
There are no fees to submit a profile to an International Experience Canada (IEC) pool. You do have to pay fees when you submit an online work permit application. You need an invitation to apply to start your work permit application.
Your fees will depend on the IEC category you are applying for.
All IEC participants must pay the IEC fee.
To see the current fees for participating in IEC
Go to Pay your fees.
Select the country you’re applying from.
Select Temporary residence under What type of application are you submitting?
Select International Experience Canada (Working Holiday, International Co-op or Young Professionals).
Working Holiday participants
You must also pay the open work permit holder fee. This also applies to participants applying through a recognized organization.
Young Professionals and International Co-op (Internship) participants
You don’t have to pay any other fees. Your Canadian employer must do both of the following:
pay the employer compliance fee
complete and submit an offer of employment directly to IRCC
Your employer must complete these steps before you submit your work permit application.
This also applies to participants applying through a recognized organization.
Biometrics
Depending on your country or territory of citizenship, you may also need to submit your biometrics. If you do, you’ll need to pay the biometrics fee as well.
|
861 |
What do I do if I get a new passport after I apply for International Experience Canada?
|
It depends on where you are in the application process.
If your profile is still in the pool
You can withdraw your current profile and submit a new profile using your updated passport information.
If you’ve submitted your work permit application
If you don’t have your port of entry (POE) letter of introduction
Submit a scanned copy of your new passport using the Web form.
In the enquiry box, please provide:
your old passport number
your application ID number, which is provided in your acknowledgement letter.
If you already have your letter of introduction
If you’re from an electronic travel authorization (eTA) or visa-required country, you will need to get a new eTA or visa.
Bring a photocopy of your old passport and your new valid passport with you to Canada. When you arrive in Canada, you must tell the border services officer that you have a new passport.
The officer will check your documents and print out your work permit if you meet the requirements to enter Canada.
Your work permit is still valid even if it is attached to your old passport number.
Before you leave the officer make sure that all the information on your work permit is correct including:
your personal information
any employer specific information:
your employer’s name and location
your job
the conditions of your work permit match the conditions on the letter of offer from your employer
If you changed your passport because you got married or divorced, bring:
a copy of your marriage certificate; or
proof of your divorce.
|
864 |
Can I have more than one Express Entry profile?
|
No. You may only have one profile at a time. This is set out in Canada’s immigration law.
Creating more than one profile will not give you a better chance at being invited or allow you to be invited under a different program.
Note: Completing an Express Entry profile is the first step to immigrate to Canada permanently as a skilled worker. Completing an Express Entry profile does not guarantee that you will receive an Invitation to Apply for permanent residence. An Invitation to Apply for permanent residence will be based on your score and rank in the Express Entry pool using the Comprehensive Ranking System.
|
867 |
Can I re-use my Educational Credential Assessment (ECA) report to submit my Express Entry profile?
|
Yes, provided that it is still valid and that it’s an ECA for immigration purposes.
Immigration, Refugees and Citizenship Canada (IRCC) will accept ECA reports for five years from the date they are issued.
When creating your Express Entry profile, in your educational history you will be asked to include certain details from your ECA report. Keep your ECA report in a safe and accessible place as you may be requested to submit it if you are invited to apply.
Note: Completing an Express Entry profile is the first step to immigrate to Canada permanently as a skilled worker. Completing an Express Entry profile does not guarantee that you will receive an Invitation to Apply for permanent residence. An Invitation to Apply for permanent residence will be based on your score and rank in the Express Entry pool using the Comprehensive Ranking System.
|
875 |
Is there a different application form for CAN+?
|
No. Simply apply for a visitor visa online or on paper.
For paper applications, check the document checklist for full details of what you need to submit with your application.
Please note:
Visa application centres are not involved in the visa decision-making process and can’t provide advice to applicants.
All decisions on applications are made by visa officers at Immigration, Refugees and Citizenship Canada visa offices.
Applications that meet the criteria will also be processed faster.
|
877 |
How do I know that my application can be processed under CAN+? What supporting documents should I submit?
|
Visa application centres will screen all applications for CAN+ eligibility. Applications that show that the applicant travelled to Canada in the last 10 years or holds a valid U.S. non-immigrant visa will be sent to the visa office for expedited processing.
Check the document checklist for full details of what you need to submit with your application.
|
886 |
How long will the Temporary Foreign Worker Program moratorium on food service jobs last?
|
It will be in effect until the on–going review of the Temporary Foreign Worker Program is finished.
|
894 |
Who is eligible to take government-funded language classes?
|
You can take government-funded classes to improve your language skills in English or French if you are an adult:
permanent resident, or
protected person.
Children and youth will learn English and French at school.
If you are not eligible, there are other options. Check with your province or territory. They might offer language classes to temporary workers, students or new citizens.
You can get more information on all language training programs available to you from an organization that helps newcomers in your area.
There are also many schools that offer private language training. You will probably have to pay for these courses.
|
895 |
How can I enrol in a government-funded language class at no cost to myself?
|
To enrol in a government-funded language class, you will need to visit a language assessment centre in your city. They will assess your English or French skills. Organizations that help newcomers can tell you where to go. They can also give you more information about language training options.
Children and youth will learn English and French at school.
|
896 |
Can my spouse take language classes with me?
|
Your spouse can take government-funded language classes with you if they’re eligible. You spouse is eligible if they’re:
a permanent resident, or
a protected person.
You can get more information on language training programs from an organization that helps newcomers in your area.
|
897 |
How long can I take language classes for?
|
As long as you are eligible, you can take government-funded language classes.
|
898 |
I started taking language classes but I’m moving. Can I keep taking classes in a new city?
|
As long as you are eligible, you can keep taking government-funded language classes. To enrol in a class in your new city, a language assessment centre will need to refer you. You can say that you were already assessed and enrolled in language classes before you moved. Visit an organization that helps newcomers in your new city to find more information on the programs available to you and where to find an assessment centre.
|
899 |
I'm working or studying in Canada temporarily. Can I take Government of Canada funded language classes?
|
If you are a temporary worker or student, you are not eligible to take Government of Canada funded classes. Instead, check with your province or territory. They might offer language classes to temporary workers or students.
You can get more information on all language training programs available to you from an organization that helps newcomers in your area.
|
900 |
What are the language training programs funded by the Government of Canada?
|
Eligible newcomers can take classes at all levels (beginner, intermediate and advanced) through Language Instruction for Newcomers to Canada (LINC), and Cours de langue pour les immigrants au Canada (CLIC).
There are also advanced job-specific language classes. These are available for certain jobs in selected locations.
You can take classes during the day, evening, or weekend. Some courses also offer childcare and transportation assistance.
You can get more information on all language training programs available to you from an organization that helps newcomers in your area.
|
901 |
What are the language training programs funded by the provincial or territorial governments?
|
Many provinces and territories offer language training programs for newcomers. For more information, visit the website of the province or territory where you live.
You can get more information on all language training programs available to you from an organization that helps newcomers in your area.
|
904 |
Does the change in age of dependants affect sponsorship undertakings for dependent children?
|
Yes, the change in age of dependants affects sponsorship undertakings.
As of October 24, 2017, the length of undertaking (the length of time you are financially responsible for the person you sponsor) for dependent children has changed:
If your dependent child is less than 22 years of age when they become a permanent resident, you are financially responsible for them for 10 years after they become a permanent resident, or until they turn 25 years old, whichever comes first.
If your dependent child is 22 years of age or older when they become a permanent resident, you are financially responsible for them for three years after they become a permanent resident.
|
905 |
What can I do if my citizenship application is refused?
|
You can apply for Canadian citizenship again. This new application must include all the required forms and documents, including a new application fee. There is no waiting period before you can reapply. However, you should make sure you meet the requirements for Canadian citizenship before you reapply.
If your citizenship application is refused, you may also seek judicial review of the decision by the Federal Court of Canada. This is not an appeal of the decision. You have thirty (30) days from the date on the refusal letter to apply.
|
906 |
How do I get a citizenship certificate (proof of citizenship) for someone under 18 years old?
|
You
need to apply for their citizenship certificate
must be their parent or legal guardian
|
907 |
I legally changed my name. How do I change the name on my citizenship certificate or card?
|
To change the name on an application in progress
contact us using the web form
To change the name on your citizenship certificate
apply to replace a citizenship certificate on paper
send us documents showing you legally changed your name
To change the name on your citizenship card, you
must apply for a citizenship certificate
will receive an updated citizenship certificate if we approve your application because we’ve stopped issuing citizenship cards
|
908 |
How can I find out if my application is affected by the change in the age of dependants?
|
As of October 24, 2017, children under 22 years of age are eligible as dependants, as long as they are not married or not in a common-law relationship.
Children 22 years old or older qualify as dependants if they meet both of these requirements:
they have depended on their parents for financial support since before the age of 22, and
they are unable to financially support themselves because of a mental or physical condition
You can use our online tool to see if your child qualifies as a dependant.
|
910 |
What should I do if I missed my citizenship test?
|
Find out what to do if you missed your test.
|
911 |
Can I leave Canada after I mail my citizenship application?
|
Yes. You can leave Canada after we receive your application.
If you need to leave Canada and want to stay eligible for Canadian citizenship, you must:
make sure that you live in Canada long enough to keep your Permanent Resident (PR) status
be a permanent resident (when you apply)
not lose PR status before you take the Oath of Citizenship
bring your PR card with you when you leave Canada so you can return easily
Make sure your PR card won’t expire while you are outside Canada.
We usually only mail letters, notices and other documents to addresses in Canada. In some cases, you may receive an email from us. You must reply to these letters or emails within a specified amount of time. If you don’t reply within the time frame and don’t provide an acceptable reason for not being able to keep your appointment with us or providing requested information, we may stop processing your application.
You must attend appointments and other events at our offices, like your:
citizenship test (for applicants 18 to 54 years of age)
interview or hearing
ceremony
These events only take place in Canada. If you can’t attend the appointment or event, you must either e-mail or write to the local office that sent you the event notice. You can also use the online web form to contact us.
|
913 |
Can I apply to extend my work permit under the caregiver pilots?
|
You can only apply to extend your work permit under the Home Child Care Provider or Home Support Worker Pilots if:
your work permit was issued for less than 36 months because your passport was expiring, and
you now have a new passport
In this case, you may be able to apply to extend your work permit up to a total of 36 months from the date it was issued.
For example, if we issued you a work permit that’s valid for 24 months, you may be able to extend it for another 12 months.
To avoid having to do this, make sure your passport or travel document is valid for at least 36 months before you apply.
|
915 |
What’s an occupation-restricted open work permit?
|
An occupation-restricted open work permit lets you work for any employer, but only in the occupation listed on the work permit.
For example, in the Home Child Care Provider or Home Support Worker Pilots, you must work outside Quebec in 1 of these National Occupational Classification (NOC) jobs:
Home child care provider - NOC 44100 (experience as a foster parent doesn’t count), or
Home support worker - NOC 44101
If you have this type of work permit, your employer doesn’t need a Labour Market Impact Assessment to hire you.
You can change employers without getting a new work permit, as long as your new job is in the same occupation and you continue to meet any other conditions on your work permit.
|
923 |
Who can participate in International Experience Canada?
|
Normally, you must be a Canadian or foreign youth aged 18 to 35. For some countries, the age limit is 18 to 29 or 30 years old.
Find out if you’re eligible to work and travel in Canada.
If you’re Canadian, find out if you’re eligible to work and travel abroad.
|
924 |
What kinds of jobs can I have with an International Experience Canada work permit?
|
You can work in many different areas. It depends what you want to do and how hard you want to look for a job. Many participants find work in the tourism and hospitality industries (restaurants, pubs and hotels), where employers are willing to offer temporary work for shorter periods of time.
If you have the right education, experience or certifications, you can also work in fields such as:
science
law
health
education
commerce
communications
Visit Job Bank to find jobs across Canada and to see the qualifications that employers are looking for.
If you apply under the Young Professionals category, the job you’re offered must count toward your “professional development.” To count, the job must be classified under Training, Education, Experience and Responsibilities (TEER) category 0, 1, 2 or 3 of the National Occupational Classification (NOC).
|
925 |
Do I need a job offer to submit my International Experience Canada profile?
|
It depends on the category you’re applying for.
Working Holiday
You don’t need a job offer to submit your profile.
Young Professionals or International Co-op (Internship)
Before you submit your profile, you must have a signed letter of offer or contract of employment for a
job;
work placement; or
internship.
If you receive an invitation to apply for a work permit, contact your employer. Before you submit your work permit application, your employer must
pay the employer compliance fee of CAN$230; and
complete and submit an offer of employment to us.
|
926 |
Can I participate in International Experience Canada more than once?
|
You may be able to participate in International Experience Canada (IEC) more than once. It depends on the agreement between Canada and your country of citizenship.
If you're allowed to participate a second time, you may have to wait a specific period of time before doing so. This waiting period applies to citizens of the following countries:
Croatia
Latvia
Lithuania
Mexico
Poland
Slovakia
Spain
The waiting period starts after your first IEC work permit expires. If you apply for an IEC work permit before the waiting period ends, we'll refuse your application.
Check the eligibility requirements to find out:
if you can participate a second time, and
how long you need to wait before participating a second time (if this applies to you).
See also If I'm a dual citizen, can I have an International Experience Canada work permit for each citizenship?
|
928 |
I’m almost too old for International Experience Canada. Can I still apply?
|
Yes. You can submit a profile to an International Experience Canada (IEC) pool. Your profile will stay in the pool until:
your birthday (when you no longer meet the age requirements set out by the agreement in place for your country of citizenship),
we remove all profiles from the pool, or
your profile has been in the pool for 365 days.
If we invite you to apply for a work permit before your birthday, you have passed our eligibility assessment for the age requirements for IEC.
If we approve your work permit application, you must enter Canada while your Port of Entry (POE) Letter is still valid. You do not have to enter Canada before your birthday.
|
929 |
Can I immigrate to Canada through International Experience Canada?
|
No. If you want to live in Canada permanently, you need to apply for permanent residence.
Use the Come to Canada tool to find out what programs you can apply for permanent residence under.
See also Can I apply to International Experience Canada and Express Entry?
|
931 |
Is it possible to study in Canada while participating in IEC?
|
Yes. You are allowed to enroll in individual courses under any of the IEC categories. The course(s) must be completed within a 6-month period. They also must not be part of a program lasting longer than 6 months, such as a 2-year program or 4-year degree. If the course or program is longer than 6 months, you will need to apply for a study permit.
Workers who can study without a study permit
You may also be eligible to study without a study permit if you are in either of the following situations:
You have a valid work permit that was issued on or before June 7, 2023.
You were issued a letter on or before June 7, 2023, authorizing you to work while we process your work permit application.
You can use this letter if you’re waiting for a decision on your work permit extension.
Note that you’re not eligible if you applied for a new IEC participation and are waiting for a decision.
Find out if you’re eligible.
|
934 |
Can I have both a study permit and a work permit under International Experience Canada?
|
Yes. You can have two valid permits at the same time under International Experience Canada (IEC). If you receive an invitation to apply, you can apply for an IEC work permit even if you have a valid study permit. You can also apply for a study permit if you have a valid work permit through IEC.
IEC is not meant for foreign youth who plan to study in Canada for more than 6 months during their IEC participation. If you want to study in Canada for more than 6 months, you must apply for a study permit.
Workers who can study without a study permit
You may also be eligible to study without a study permit if you are in either of the following situations:
You have a valid work permit that was issued on or before June 7, 2023.
You were issued a letter on or before June 7, 2023, authorizing you to work while we process your work permit application.
You can use this letter if you’re waiting for a decision on your work permit extension.
Note that you’re not eligible if you applied for a new IEC participation and are waiting for a decision.
Find out if you’re eligible.
|
935 |
What’s the difference between an International Experience Canada work permit and other work permits?
|
You can get an International Experience Canada (IEC) work permit only if
you’re a foreign youth who’s eligible for IEC;
you have a profile in an IEC pool; and
you’ve received an invitation to apply for a work permit.
IEC is part of the International Mobility Program, which means employers who hire IEC participants do not need to complete a Labour Market Impact Assessment (LMIA).
|
937 |
If I don’t use my letter of introduction for International Experience Canada, will I get a refund?
|
No. Your fees are not refundable once we issue your port of entry (POE) letter of introduction.
If you choose not to come to Canada, you won’t get a refund.
If your POE letter expires and you still want to come to Canada, you may submit your profile again.
If you withdraw your work permit application before we issue your letter, your fees will be refunded.
|
938 |
My passport was lost or stolen after I received my Port of Entry (POE) Letter. Will my POE Letter need to be modified?
|
No. If you have to replace your passport after getting your POE Letter, your letter will not need to be modified. When you arrive in Canada you must tell the Border Services Officer that you replaced your passport in order for the information on your work permit to match the information on your new passport.
Find out what to do if you got a new passport.
|
939 |
What type of insurance do I need for International Experience Canada?
|
For International Experience Canada, you must have health insurance for the entire time you are in Canada. The health insurance must cover
medical care;
hospitalization; and
repatriation.
We recommend you buy this insurance only after you receive your port of entry (POE) letter. We can’t recommend specific insurance companies or plans, but you can search online for something that meets your needs.
You may be refused entry if you don’t have insurance. If your insurance policy is valid for less time than your expected stay in Canada, you may be issued a work permit that expires at the same time as your insurance.
|
941 |
Can I come to Canada before I receive my POE Letter?
|
We strongly recommend you wait until you receive your Port of Entry (POE) Letter before travelling to Canada. If you do not have your POE Letter when you arrive at a Canadian port of entry, you will not get a work permit. The Border Services Officer will decide if you may be admitted as a visitor (tourist). As a visitor, you are not allowed to work.
If you are in Canada when you receive your POE Letter, you must:
leave the country, and
re-enter at any port of entry to receive your work permit.
If you plan to leave and re-enter Canada through the United States, you must meet US immigration requirements. Contact the nearest US Embassy or Consulate to find out if you meet these requirements.
See also My IEC work permit application was approved, but I don’t want to work yet. Can I enter Canada as a visitor for now?
|
942 |
What should I do if my employer wants me to continue working after my International Experience Canada work permit expires?
|
You can only extend your International Experience Canada work permit in very specific situations. Find out if you can extend your work permit.
|
943 |
Can I stay in Canada as a tourist after my work permit expires?
|
You may be able to apply to change your status from “worker” to “visitor.” We consider tourists to be visitors.
Read the Applying to Change Conditions or Extend Your Stay in Canada guide to find out
you’re eligible to change your status; and
what you need to do to change your status.
You need to apply at least 30 days before your work permit expires. There is no guarantee your application will be approved.
|
950 |
Do I need to provide proof that I can pay the salary of the caregiver I’m hiring through the caregiver pilots?
|
When hiring through the Home Child Care Provider or Home Support Worker Pilots, we use the information you give us in the Offer of Employment form IMM 5983 (PDF, 2.33MB) to help determine if your job offer is genuine and valid, including your ability to pay the caregiver’s salary.
If we need more information, we’ll contact you.
We may ask for things like:
your household annual income
bank statements
your most recent Canada Revenue Agency notice of assessment
|
951 |
Do I have to pay for the caregiver’s travel costs if I’m hiring them through the caregiver pilots?
|
No but you can pay for the travel costs, if you like.
You and the caregiver you’re hiring should both agree on how to handle things like travel costs before you hire them.
Whether or not you pay for their travel costs can be outlined in the Offer of Employment form IMM 5983 (PDF, 2.33MB).
Learn more about hiring through the Home Child Care Provider and Home Support Worker Pilots.
|
952 |
I want to hire a caregiver with a live-in arrangement. What’s the maximum amount I can charge for room and board?
|
The maximum amount you can charge depends on the province or territory you’re in. Each province and territory has an employment or labour standards office that deals with labour and employment laws.
If you’re hiring through the Home Child Care Provider and Home Support Worker Pilots, and you and the caregiver agree that you provide housing, the details must be included in the Offer of Employment form IMM 5983 (PDF, 2.33MB).
|
958 |
I already took a medical exam when I applied for the caregiver pilots. Why am I being asked to take another one?
|
Medical exams are valid for 12 months from the date of the exam. If you already took a medical exam but it expired, you and your family members will have to take another one to make sure you’re still admissible to Canada.
Learn more about medical exams for the Home Child Care Provider and Home Support Worker Pilots.
|
959 |
I’m working in Canada as a caregiver but I don’t meet the requirements for the caregiver pilots. Can I apply to extend my work permit?
|
Yes. If you have an employer-specific work permit and you’re working in Canada as a caregiver, you can apply to extend it through the Temporary Foreign Worker Program. To keep your status as a worker, you should apply to extend your work permit before it expires.
Your employer needs to get another positive Labour Market Impact Assessment before you can extend your work permit.
If you meet the requirements in the future, you can apply for the Home Child Care Provider or Home Support Worker Pilot.
You can also check to see if you qualify for another immigration program.
|
960 |
Can I use work experience from more than 1 employer to apply to the caregiver pilots?
|
Yes. You can use work experience from more than 1 employer to apply for the Home Child Care Provider or Home Support Worker Pilots as long as that work experience is in the same eligible occupation.
You can’t combine work experience from 2 different occupations.
Depending on which pilot you apply for, your work experience must be in 1 of these National Occupational Classification (NOC) jobs:
Home child care provider - NOC 44100 (experience as a foster parent doesn’t count)
Home support worker - NOC 44101
For example, if you worked full-time as a home child care provider for 2 different employers, you can use that work experience towards your eligibility.
However, if you worked full-time as a home child care provider for 1 employer and as a home support worker for another employer, you can’t combine that work experience.
|
961 |
Is there a limit on the number of caregiver applications you accept under the pilots?
|
Yes. We only process up to 5,500 applications each year under the caregiver pilots:
2,750 applications for the Home Child Care Provider Pilot
2,750 applications for the Home Support Worker Pilot
If your application is incomplete or we receive it after the limit has been reached, we return it to you along with your processing fees.
The pilot caps reset on January 1, 2023
As of January 1, 2023, you can apply under the 2023 caps for the Home Child Care Provider Pilot and the Home Support Worker Pilot.
There are changes for the 2023 application process
Read all the changes to these pilots before you apply. Make sure you follow our updated instructions.
2023 application caps
Before you apply, make sure you check the latest updates about the cap for the pilot and category you want to apply to.
|
962 |
What can I do if the yearly limit on applications for the caregiver pilots has been reached before I apply?
|
You can either wait until the Home Child Care Provider or Home Support Worker Pilots re-open the next year or find out if you’re eligible for another immigration program.
|
963 |
I want to work in Canada as a caregiver, but I don’t meet the requirements of the pilots. What are my options?
|
If you don’t meet the requirements for the Home Child Care Provider or Home Support Worker pilots, you may be able to work temporarily as a caregiver through the Temporary Foreign Worker Program if 1 of the below applies to you:
you’re already in Canada and eligible to apply for a work permit from inside Canada
you’re outside Canada and your employer applied for an LMIA to hire you before June 18, 2019
you’ll be working in Quebec
Your employer needs to get a positive LMIA first.
|
964 |
When do I need to take a medical exam for the caregiver pilots?
|
Under the Home Child Care Provider or Home Support Worker Pilots, you probably have to take 2 separate medical exams during the process. In both cases, we send you instructions on when and how to get your medical exam done.
Do not go for your medical exam unless we tell you to.
First medical exam
As a caregiver, you work in close contact with children, disabled people or the elderly, so you need to take a medical exam before you can come to Canada to work.
Second medical exam
Once you have 12 months of work experience in Canada, and submit proof of your work experience, you may be asked to take another medical exam to make sure you’re still admissible to Canada.
Family members
Your family members must take and pass a medical exam even if they’re not coming with you to Canada. If they don’t, they won’t be eligible to be sponsored in the future. We contact them directly with instructions on how to get their medical exams.
If your family members are already Canadian citizens or permanent residents, they don’t need to take a medical exam.
|
965 |
I worked in Canada illegally. Can I use that experience to meet the work requirement of the caregiver pilots?
|
No. For your work experience to count for the Home Child Care Provider or Home Support Worker Pilots, you must have gotten it while working in Canada legally with a work permit. If you’ve ever worked in Canada illegally, your application may be refused.
|
966 |
An employer in Quebec has offered me a job as a caregiver. What do I apply for?
|
If an employer wants to hire you for a position in Quebec, you must apply for a work permit through the Temporary Foreign Worker Program. Your employer needs to get a positive Labour Market Impact Assessment before they can hire you.
Quebec selects its own economic immigrants. If you want to settle in Quebec permanently, you won’t be eligible for the Home Child Care Provider or Home Support Worker Pilots.
|
967 |
I worked in Quebec as a home child care provider or home support worker. Can that work experience count for the caregiver pilots?
|
Yes. If you’ve worked in Quebec in 1 of the National Occupational Classification (NOC) jobs below, you can use that experience to meet the work experience requirement:
Home child care provider - NOC 44100 (experience as a foster parent doesn’t count), or
Home support worker - NOC 44101
If you’re applying to the Home Child Care Provider Pilot or the Home Support Worker Pilot in the Gaining experience category (less than 12 months of qualifying work experience), you need to have a valid and genuine job offer for a job outside of Quebec.
All 12 months of work experience must be gained in the 36-month period before you
apply for permanent residence (Direct to permanent residence category) or
send us proof of your work experience (Gaining experience category).
Living in Canada as a permanent resident
Under these pilots, you must plan to live outside the province of Quebec as a permanent resident. You may want to include supporting documents with your permanent resident application to prove that you’re living or will live outside Quebec.
|
983 |
How is the processing time affected if I need a medical exam?
|
If you’re applying as a permanent resident or temporary resident (visitor, student or worker), you can usually check the status of your medical exam results within 30 days of the date you booked your exam.
Once the status of your medical exam results is updated and shows up as completed, we’ll tell you what to do next.
|
984 |
You asked me for additional medical information. How will this affect the processing time?
|
Each case is different. The amount of time it takes us to process your application depends on the medical condition and on the request.
To avoid more delays, you must
go back to see the physician
complete the requirement before we can assess your medical exam
Don’t complete a new medical exam unless we instruct you to do so.
Your panel physician can explain how long it will take to complete additional testing or treatment.
Once you complete the requirement, we’ll tell you what to do next.
Learn more about medical exams.
|
985 |
How can I check the status of my medical exam results?
|
The way to check the status of your medical exam results depends on how you applied.
If you applied online
If you applied to immigrate through Express Entry or to sponsor your spouse, partner or dependent children
You can check the status of your results in your application status tracker.
Sign in to your application status tracker.
If you applied to any other program
You can check the status of your results in your IRCC secure account.
Sign in to your IRCC secure account.
If you don’t already have an account, you can create one and link it to your existing application.
Make sure you link your account to the application that needed a medical exam.
Find out which applications you can link to an IRCC secure account.
The status of medical exam results in your account may show an inaccurate validity date.
If you applied on paper
You can check the status of your application, including your medical exam results, using the check your application status tool.
When to check the status of your results
If we asked you for a medical exam after you applied
You may not see the status of your results updated right away.
Your results usually show up in your account within 30 days of the date you booked your exam.
It may take longer (for example, if we need more information from you).
If you got your medical exam before you applied (upfront medical exam)
You may not see the status of your results updated in your account until we finish processing your immigration application. We need time to
process your application
link the results to your application
Check the application processing time.
If we ask or if a panel physician asks you for additional medical information, tests or treatment
To avoid more delays, you must
go back to see the physician
complete the requirement before we can assess your medical exam
Don’t complete a new medical exam unless we instruct you to do so.
Your panel physician can explain how long it will take to complete additional testing or treatment.
When to contact us
Use the web form to tell us if
we asked you for a medical exam after you applied
it’s been over 3 weeks since you had your exam
your results do not show up in your account
|
986 |
Can I have a medical exam done in advance to speed up my application?
|
Some temporary residence programs allow you to get your medical exam done at any time.
If you’re applying for permanent residence, we’ll send you instructions on how to get your medical exam.
Find more information on when to get your medical exam for
permanent residence applications
temporary residence applications
|
987 |
I’m pregnant. Can I wait until after I give birth to take the medical exam?
|
No. You still need to have a medical exam even if you’re pregnant.
However, some parts of the exam may be postponed until after you give birth. In that case, your application will be assessed only after all mandatory medical requirements are met.
You should discuss your options with the panel physician performing your medical exam.
|
988 |
I have applied for permanent residence. My spouse or partner and children are not coming with me. Do they need to get a medical exam?
|
Yes. All of your dependants must have a medical exam done by an approved panel physician, regardless of whether or not they’re coming with you to Canada.
All your dependants must have a medical exam done to make sure they’re admissible to Canada. They must be admissible to be able to be sponsored in the future.
Having inadmissible dependants might make you inadmissible for permanent residence.
Learn more about medical exams.
|
991 |
How do I get education points for Express Entry if I have 2 or more degrees or diplomas?
|
To get full points for having more than 1 credential:
at least 1 of the credentials must be for a program of 3 or more years in length
you need a valid educational credential assessment (ECA) for each credential
Note: The order that you complete your credentials in does not affect points.
Fill in all fields in the Education history section in your profile. When you’re done, click Save and add. After you do:
the details you entered about your study period will be saved to the table below the Save and add button
the fields will go blank and you can add another study period
make sure to add all study periods you want us to assess for points
Each educational credential needs its own row in the Education history table.
|
992 |
The online tool said I was eligible for Express Entry, but my completed profile says I’m not. Which one is right?
|
The online tool asks general questions to see if you may be eligible for one of the programs under Express Entry.
The Express Entry profile asks more specific and detailed questions about your qualifications. It is possible that after you gave more detailed information in your Express Entry profile that you are, in fact, not eligible.
Only a complete Express Entry profile can be used to fully assess if you are eligible.
|
993 |
Can I use my existing Job Bank account to get matched with employers for Express Entry?
|
Note: It is now optional to create a Job Match account with Job Bank. You can still create a Job Match account to help you find work.
No. If you don’t already have a valid job offer, you can create a Job Match account in Job Bank using your Express Entry profile number and Job Seeker Validation Code. A Job Match account can help you start looking for work.
Once you complete your Express Entry profile, if you are found to meet most of the requirements to enter the pool, you should get a message in your account with this information.
To create an account:
go to the Job Match sign-in page
click the “Sign up now!” button
read the privacy notice and click “I agree”
follow the instructions to create an account
|
994 |
What is a personal reference code?
|
A personal reference code is a unique code you get when you use the Come to Canada online eligibility tool.
You can use this code only in the IRCC secure account to:
start an online application for a visitor visa, study permit or work permit
carry your information from the Come to Canada tool to an Express Entry or International Experience Canada profile
You can find your personal reference code at the top of your results page after you answer all the questions in the tool.
Write the code down and print a copy of your results and checklist for your records.
Your code will expire 60 days after you get it.
|
995 |
My personal reference code is not working. What should I do?
|
If you already started to create an Express Entry profile in your account, the reference code won’t work. To continue your profile:
go to the “View the applications you submitted” section at the top of your account page
choose the line with your Express Entry profile
click the “Continue Profile” button
If you have not started creating your profile, you can:
go through the Come to Canada tool again for a new reference code
create a profile directly in your account
|
997 |
I am a native English or French speaker. Why do I need to take a language test for Express Entry?
|
Canada assesses everyone using the same standards, no matter their language of origin, nationality or ethnicity.
Every candidate must take a standard test by an objective third party. This is to make sure your language skills are assessed in a fair and unbiased way.
Even someone from an English-speaking country, who speaks English as a first language, needs to take a test. Likewise, someone from a French-speaking country, who speaks French as a first language, needs to take a test.
You need to submit third-party language results for all programs under Express Entry. You will have to include the results of your test(s) in your Express Entry profile.
Language tests have been required for our skilled immigration programs for many years. Find out more about language testing.
|
999 |
A message in my account says my profile was updated. I didn’t update it today (or don’t see an update). What happened?
|
It may take up to 24 hours for the system to send a message saying that your profile has been updated.
For example, if you made a change on Monday, you may only receive a message from your account on Tuesday.
|
1,000 |
I accidently withdrew my Express Entry profile. How can I fix this?
|
If you withdrew your profile, you will need to create a new one if you want to enter the pool.
You will have to meet the Express Entry requirements in place at that time.
|
1,001 |
I was found not eligible for Express Entry and I can’t change my profile. What do I do?
|
If you’ve been found not eligible, you will need to create a new profile. An ineligible profile is no longer valid so you can’t change it, even if you have new information.
You will still have to meet the Express Entry requirements that are in place. So, unless you made a mistake in your first profile or your circumstances have changed (for example, you have new language test results, you now have more work experience, etc.), there is a good chance you will be found ineligible again.
You can review the requirements to see which ones you did not meet. This can help you find what to do to meet the requirements so you can apply again.
|
1,002 |
How do I update my Express Entry profile before submitting it?
|
To update your profile, follow these steps:
Go to the main page of your account
Scroll down to “Continue my profile / application, not yet submitted”
Choose the line with your Express Entry Profile
Click “Continue Profile” button
Once you’re on the “Express Entry profile” page:
Click the “Update form” button for the “Form Name” you want to update
Make the changes you want to the fields
Click the “Save and exit” button at the bottom of page to go back to “Express Entry Profile” page.
|
1,003 |
Some fields in my Express Entry profile are greyed out and I can’t change them. How do I update them?
|
This is an example of greyed out fields in your Express Entry profile:
In some places, the fields will be coloured gray, and you will not be able to update them. (A red circle with a diagonal line will also appear when you mouse over the field.) This is because the information was brought forward from the first tool (Come to Canada) you completed. To update them, you will have to update them in the previous step. To do this:
From the “Express Entry Profile” page:
Click on the “Modify Family Information” button at the top of the page:
Change the fields as needed.
Click the “Update Information” button to save any changes:
Note: Clicking the “Update Information” button will also bring you to the next section if the change you want to make is not in the first screen.
On the following screens:
You have a few options. You can click:
the “Next” button to save your answers and go back to the “Express Entry Profile” page,
the “Save and exit questionnaire” button to return to the main page of your account, or
the “Modify my Answers” button to see all the eligibility questions.
Click the “pencil” button to access the fields related to that question.
|
1,004 |
How do I confirm that my Express Entry profile is complete?
|
To confirm that you profile is complete:
Go to the “Express Entry profile” page
Click the “Continue form” button for the section with the status “in progress”
Verify that all circles to the right have a green check mark in them.
If one section displays a progress bar instead of a green check mark, open the section and complete the missing information.
Click the “save and exit” button to save your changes and return to the “Express Entry profile” page.
|
1,005 |
I already submitted my Express Entry profile. Can I still update it?
|
If you weren’t found eligible, you won’t be able to update your profile. You’ll have to create a new profile. Be sure your profile is complete and correct before you submit it.
If your profile was found eligible for the pool, you can still update it after you’ve submitted it. Follow these steps:
On the main page of your account, go to the section “View the applications you submitted”.
Click on “Check full application status”.
On the “Express Entry profile status” page, click on the “View your profile” under the heading “Your Express Entry profile status”.
On the “Express Entry profile” page, click on the “Update form” button for the section you want to change.
Note: If the button only says “View form,” your profile wasn’t found eligible. You’ll have to submit a new one.
Make any changes you need to, and then click the “Save and exit” button at the bottom of the page.
Once you finish updating your profile, click on the “Continue” button at the bottom of the page. Follow the instructions provided to submit your updated profile.
Note: The “Revert changes” button will appear each time you enter a form and click on the “Save and exit” button, even if you didn't make any changes.
|
1,006 |
Where can I find my Express Entry profile number and/or Job Seeker validation code?
|
You can find these numbers in a message in your account. To find it:
Log into your account
Go to the heading called "View my submitted applications or profiles"
Click on "Check status and messages"
Scroll down to the table called “Correspondence”
Click on the arrow in front of the message – it will open a drop-down menu with a link
Click on the link to open the PDF message
You can find the profile number at the top of the PDF letter (number 1 in the example below). The Job Seeker Validation Code should be under the section “To register with Job Bank” (number 2 in the example).
Example of letter:
Make sure you are looking at the right message. If the text of the message doesn’t match the example above, check other messages in your account to find the right one.
If you did not get a code, there are a few reasons why this may be.
If there is no profile number, you should contact us using the Case Specific Enquiry form.
Select your problem.
Under Tell us about yourself:
If you don’t have a unique client identifier number, enter 1111111111.
If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
Under Tell us about your technical issue:
Specify the program you’re trying to apply under.
Explain any problems that you’re having.
Upload screenshots from your account that show us both
the page and fields where you’re having problems, and
any error messages you’re getting.
|
1,009 |
Why didn’t I get points for my job offer in Express Entry?
|
To get points from the Comprehensive Ranking System for a job offer in Express Entry, your employer will usually need to get a Labour Market Impact Assessment (LMIA).
You should only answer “Yes” to the question “Does [your name] have a job offer in Canada?” if:
a Canadian employer (or up to two for the Federal Skilled Trades Program) has offered you a full-time, non-seasonal job for one year or more and
that job offer is supported by an LMIA, OR
the job is exempt from needing an LMIA.
If you are currently working in Canada but have not been offered a job that is supported by a LMIA (or is exempt from needing one), you should:
answer “No” and
create a Job Match account in Job Bank.
Note: From January 1, 2015 to November 19, 2016, jobs offers that didn’t need an LMIA were not considered valid for Express Entry. We now accept certain job offers that don’t need an LMIA.
Find out more about what makes a job offer valid.
|
1,012 |
There is no National Occupation Classification (NOC) code on my work permit. What should I put in my Express Entry profile?
|
If there is no National Occupational Classification (NOC) code on your work permit, you should find and use the NOC code of the job you are currently doing in Canada.
Find the NOC code and title for your job.
|
1,015 |
I do not need a visa, but I want to stay in Canada as a visitor for longer than six months. What do I need to do?
|
If you entered Canada and you did not need a visa but want to stay longer, you must apply for an extension and pay a fee. This must be done from inside Canada. You should apply for an extension at least 30 days before your status expires – usually 6 months from the day you entered Canada.
|
1,016 |
How long can I stay in Canada as a visitor?
|
Most visitors can stay for up to 6 months in Canada.
If you’re allowed to enter Canada, the border services officer may allow you to stay for less or more than 6 months.
If that’s the case, they’ll put the date you need to leave by in your passport. They might also give you a document.
If you don’t get a stamp in your passport, you can stay for 6 months from the day you entered Canada or until either your passport or biometrics expire, whichever comes first. Super visa holders who enter Canada after June 22, 2023 can stay for up to 5 years.
If you need a stamp, you can ask a border services officer for one. If you arrive at an airport that uses primary inspection kiosks, you may ask the border services officer for a stamp after you finish at the kiosk.
If you want to stay longer than your authorized stay, you should apply for an extension at least 30 days before the authorized end of your stay.
|
1,017 |
I am currently living in or visiting a country that I am not a citizen of. Can I apply for a visitor visa at the local visa office?
|
If you are applying on paper we recommend that you apply for a visa from your home country. However, if you are legally admitted to the country you are currently in, you can apply at your nearest visa application centre (VAC). The VAC can help make sure your application is complete and that all proper documentation is included. You must state clearly on your application why you have not applied in your normal country of residence.
You can also apply for a visa online.
|
1,018 |
My application for a permanent resident visa is currently being processed at the Embassy. Can I go to Canada as a tourist and wait for my visa there?
|
You may travel to Canada as a tourist before you get your permanent resident visa. However, we strongly advise against making any definitive arrangements for your stay in Canada until you have received your permanent resident visa.
You will need to apply for a visitor visa to travel to Canada as a tourist.
Please note that having a valid visitor visa does not guarantee your entry into Canada. A border services officer will decide if you can enter Canada and how long you can stay.
|
1,019 |
I hold a diplomatic or special/service passport. Do I need a visitor visa?
|
Holders of diplomatic, official and service passports from visa-required countries do need a visa to visit Canada. However, they may be exempt from paying the processing fee if they are travelling on official business.
|
1,020 |
Do I need a Canadian visa if I have a United States visa?
|
Yes, most travellers need a visitor visa or an eTA to travel to, or transit through, Canada.
What you need depends on:
the type of travel document you will travel with;
the country that issued your travel document;
your nationality; and
how you will travel to Canada.
Before you apply, find out what you need.
|
1,021 |
My minor child is applying for a visitor visa and will travel alone to Canada. What documents must they present with the application?
|
In addition to the required documents for a visitor visa, you must include the following documents:
A copy of the child’s birth certificate
A letter of authorization, preferably in English or French, signed by their parent(s) or legal guardian.
The letter of authorization should include:
the parents’, or legal guardian’s, address(es) and telephone number(s), and
the name, address and telephone number of the custodian (the adult who will be responsible for the child while in Canada).
For more information, see Minor children travelling to Canada.
|
1,022 |
I am travelling with my minor child without my spouse. What documents must I present?
|
You must present the following documents:
A copy of the child’s birth certificate
A letter of authorization signed by the parent who is not travelling, containing their address and telephone number, in English or French if possible, and
A photocopy of the non-accompanying parent’s signed passport or national identity card
If the parents are separated or divorced, and share custody of the child, the parent travelling with the child should carry copies of the legal custody documents.
If the parents are separated or divorced and one of them has sole custody of the child, the letter of authorization may be signed by that parent only and they should bring a copy of the custody papers.
If one of the child’s parents is deceased, the travelling parent should bring a copy of the death certificate.
For more information, see Minor children travelling to Canada.
|
1,031 |
I paid the employer compliance fee, but the temporary worker’s application for a work permit was refused. Can I get a refund?
|
Yes. You will get a refund automatically. You do not have to apply for it. If you do not receive a notice about your refund within 8 weeks, follow the instructions to obtain a refund.
|
1,032 |
I paid the employer compliance fee, but the worker is not coming to Canada. Can I get a refund?
|
Yes, you can get a refund. However, you must withdraw your offer of employment first. Once the offer of employment has been withdrawn, a refund will be issued automatically to the same payment method you used to pay. Refunds can take up to a year to be processed.
Read the Employer Portal User Guide to find out how to withdraw your offer.
|
1,034 |
After I submit an offer of employment, do I have to wait for it to be approved before the temporary worker can apply for a work permit?
|
No, you do not have to wait. When you successfully submit the offer of employment through the Employer Portal, you will be given an offer of employment number. You will find this number in the employment queue in your portal account. You need to give this number to the temporary worker. The worker must include the offer of employment number in their work permit application.
The worker can apply for a work permit as soon as they receive the offer of employment number from you.
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1,035 |
Can an authorized representative submit an offer of employment on behalf of an employer?
|
Yes. The employer must
access their account in the Employer Portal;
create a secondary user account; and
assign this secondary account to the authorized representative.
Read the Employer Portal enrolment guide to find out how to create and assign a secondary user account.
Employers no longer need to submit the IMM 5476, Use of Representative form.
Note:
Authorized representatives must have a separate GCKey for each employer they represent.
Authorized representatives who submit offers of employment on behalf of an employer must use the Employer Portal to submit these offers. They will not be able to submit offers of employment through the Authorized Paid Representative Portal.
|
1,040 |
I have a visa or a temporary resident permit to enter Canada. Do I need an eTA too?
|
No. If you plan to travel to Canada, you need a valid visitor visa or a valid eTA.
The one you need depends on:
the type of travel document you will travel with;
the country that issued your travel document;
your nationality; and
how you will travel to Canada.
Before you apply, answer a few questions to find out what you need to travel to Canada.
If you already have a valid Canadian visitor visa you don’t need to apply for an eTA – even if you’re eligible for an eTA. You can travel with your visa until it expires.
If you apply for an initial work or study permit before you travel to Canada, you’ll get a visa or an eTA automatically once your work or study permit application is approved. You don’t need to apply for a visa or an eTA, or pay extra fees.
If we issue you a visa, we’ll stick in your passport.
If we issue you an eTA, your eTA number will be included in the letter of introduction we will send you when your study or work permit is approved. Keep this number in case you need to contact us about your eTA.
Travel documents
passport
alien’s passport for stateless persons
permit to re-enter the U.S. (I-327)
U.S. refugee travel document (I-571)
other refugee travel document for non-citizens
|
1,042 |
I am a dual citizen of the U.S. and another country. Do I need an eTA?
|
No. As long as you travel with a valid U.S. passport, you do not need an eTA to enter Canada.
American citizens, including American-Canadian citizens, must carry proper identification and meet the basic requirements to enter Canada. You do not need a Canadian passport, a Canadian visa or an eTA to fly to Canada if you are travelling with a valid U.S. passport.
|
1,043 |
Are there any age exemptions for eTA?
|
No. All eTA-required travellers, regardless of their age, will need an eTA when they fly to Canada.
|
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